Dana was incredibly kind and professional. I sent a quote request through Yelp, and she responded…read morequickly. I was able to schedule an appointment right away, and the entire process was very thorough. I also appreciated that she accepts electronic payments through Apple Pay, which made everything even more convenient.

Great service! Prompt, professional, courteous, thorough, reasonably priced…read more Highly recommend.

I am writing to share a disappointing experience I had at your location on Monday, July 14, 2026. I…read morehave been a loyal customer for years, visiting at least two to three times a week to ship both personal and business items. The staff is usually very friendly and helpful, but my recent interaction has made me question whether I will return. During my visit, I needed a box to ship my item. I noticed several empty boxes on the floor near the trash, as well as many overflowing from the outdoor trash cans. When I picked up one of these discarded boxes to use, a new employee, whom I believe was named Mariah (i belive) informed me that I was not allowed to use it and had to purchase a new one instead. I explained that I have never been stopped from doing this before. It makes little sense to force a customer to buy a new box when there are numerous empty ones being thrown away inside and outside the store. Insisting on an upsell rather than letting a customer reuse trash is poor customer service. While I was temporarily leaving to find a box elsewhere, I noticed the staff actively gathering the empty boxes to discard them. This experience was highly frustrating and fell far short of the customer service standards I have come to expect from your business. As a frequent customer who relies on your services for my business, I hope you will review this policy.

** Be Cautious ** This Riverwalk location charges a $4.99…read moreemail fee!!! What should have cost 25 cent ( 1 single sided, b/w copy) cost $5.26. You are better off driving 5-6 miles to the FedEx in RiverPark. Same exact email-to- print service, with NO FEE. The ridiculousness and audacity of this type of "fee"! Be warned of this location and their fees. I should have read the prior reviews about price gouging fees and surcharges.

She seriously responded to a service I had requested, TWO YEARS LATER! Horrible business ethics.read more

My relative is in a rehab facility and is bedridden in Madera. The family needed a mobile notary…read morefor signing a Power of Attorney. Franchesca made the appointment, was very prompt, did a great job explaining what was being signed, did all the paperwork in a timely manner, and overall, did an excellent job for us. I would recommend Franchesca to anyone needing a notary! Mark Peretti

I have been going here for over 20 years but this time I realized I can't trust them. I went to…read moreship a ring and the best price offered was $77. I asked about the prepaid box, she just said no. I spoke to the owner but he justified that inflated price. I will not be going back.

The folks at this business have always been great to work with. Good service and prices were…read morereasonable. They have a notary on staff. Like the new location in the Save Mart shopping center!

They are great. Helpful and friendly. All services. Lots of cute stuff to buy for gifts. They help…read moreyou with heavy packages.

They are more than helpful and very pleasant. I have always had great service and never had to wait…read morelike some other UPS stores. I have always had a successful visit with them. Never had anything break. Two very sweet ladies.

Kim was absolutely amazing to work with. She took the time to fully understand the needs that I had…read moreto cover three cars and a home for our insurance. She was able to work with me and special student discounts for my son finishing high school and now attending college. For some reason we weren't getting the EDOCs to work but I was able to pop into her office a few minutes after our call and she had everything ready to go for me to sign and I got coverage right away. There's a lot of bad insurance companies out there and bad brokers who just want to push to close. The coverages amazing The price is fair and the customer service is outstanding

Was told my refund to remove one car was $500. I called the next day to remove all cars and all…read moredrivers and now my refund is $150 dollars. When it was time to renew my insurance they charged me $900. When i removed one car they still charged me $900. Scammers!!

Darla us professional, kind and experienced. Her response…read moretime is amazing and her expertise is visible in the way she works. Highly recommend.

Excellent communication, punctual and trustworthy! She was flexible with her time and aimed to…read moreaccommodate as best she could. Can't be beat!

Monica was amazing!…read more She was responsive both on yelp and via email. She clearly explained the process and form that we needed. She was able to make a change to the form at our request. She even printed the form out for our appointment, which was super convenient because it saved us a trip to print it ourselves as we don't have a printer. Her price was super reasonable and straightforward and she was able to accommodate our schedule and come to our home on a Saturday morning. Once she arrived, it was quick and professional, and she was even patient with our cat who was obsessed with her and kept trying to crawl into her bag! We definitely recommend Monica for any documents that you need notarized!

Monica was very communicative, helpful, and professional. I definitely recommend working with…read moreMonica for your Notary needs.