Haven't been here in years and happened to be on the southside of town working on a project…read more Forgot they were open until 7 p.m. on Sunday, which is great luck for me. Reuben, the tobacconist on duty, went above and beyond to help me. All I wanted was a budget smoke to satisfy the craving. I purchased the Tapao Corojo and am looking forward to smoking it. The owners and staff have done wonder with the shop since I last visited. I need to stop by here more often. Great job!

I am very new to the cigar world, but Thomas has been nothing but pleasant and insightful in his…read moreefforts to help me break the ice with this new hobby. I have enjoyed every cigar he's recommended thus far, and the lounge experience and frequent flyers themselves have been very welcoming. Looking forward to integrating myself with this shop and its patrons.

Cashier refuses to give correct change due to penny shortage called me homeless and told me I could…read morefu*k off and it wasn't her problem that she didn't have the correct change to give me.

Great smoke shop. They actually have two locations, 1 on Alta mere and one on McCart ave in Fort…read moreWorth. They have so many locations around Texas so it's really great. They have a large variety of rillos, cbd, thca, gummies, shroom extract and etc.. they also have a huge variety of bongs, hookah equipment, lighters and all your smoking needs. The people who work here are pretty cool and have a lot of knowledge about what you are smoking and the different products. They also offer candles, incense and anything you need to clear out any smell from smoking the flower. Lastly, they have animal cbd oil and gummies for your dogs and cats. I thought that was so amazing to know for those who have older animals who may have pain; or even animals who struggle from anxiety and depression. I do like the interior design of the shop pretty spacious and big and very well organized. I hope you enjoy trying this shop! I try different shops and it's always cool to see which employees love their shop the most and truly enjoy being there. I believe they truly enjoy their job and what they sell.

I bought a electronic cigarette from suresmoke and it broke after 4 days. I paid about 140.00 and…read morewent back to the store and they told me I would have to pay another 25.00 to buy a warranty and wouldn't fix it or return it. This place is a total scam and apparently Simons Mall lets this kind of vendors rent Kiosk space and operate this way. Do not buy anything from Sure Smoke or suresmoke.com. Oh and feel free to give the owner a call and tell her I still want my money back. Her name is Tasha Loveday and her cell is 817-705-1546

2nd time here visiting from Las Vegas. Picked up a nice Olivia Connecticut and it was fresh and…read moresmooth. Great service by Skip. Took the time to help me out. Selection inside humidor was fantastic. Plenty to choose from. Value was average price for the premium cigars. Highly recommend

Love this place, best choices of top grade cigars. friendly staff, always there to help me.read more

Bought a battery based on recommendation by the person behind the counter. Tried it out 20 min…read morelatter and was not able to use it. Went back to the shop thinking it was a faulty battery. The same gentleman did a bit of trouble shouting and figured out there was a problem with the coil. Very knowledgeable this is definitely the place to go, big selection of products.

Great customer service. Definitely going back, best prices in town on vapes and so much more.read more

absolutely the best smoke shop in fort worth tx. they have evevything you need an some. if they…read moredont have it they will try and find it for you. so the nezt time you come it will be there for you. the prices are always reasonable. the workers all the way to management and owners are very professional and kind people. i recommend do your shopping here then you will never leave........

Pics don't lie! I bout this yesterday and I just set it up not even 10 mins ago and it's failed the…read moreleak test and the base is chipped I paid over 100.00 for a set up!! It looked used once it took it apart to clean it 1st the vase had white residue inside of it. I called the shop and asked about refund or replacement and he caught a attitude and said he can't do it! And gave me a number to his boss and I left an vmail about 5 mins ago! So disappointed. So so disappointed. I wish I used my credit card instead and I wish I went to another shop

When I found the shop I was impressed by the selection of cigars.you can bet I will tell all my…read morefriends about the section of cigars.!

Sheila is so awesome and helpful. She knows her product very well. I highly recommend you come by…read moreand see her.

Yelp Elite Event…read more... I tell you, Kendall, once again, you put together such a wonderful evening. It is always wonderful to see our Elite Family. I love West Jax! The environment is relaxing and classy, and it was the perfect place for a night out. Customer Service: Always top-notch! Brittney, our server, was always present and was able to help me choose the perfect drink that matched what I desired. I wanted a Whiskey Sour, and because they did not have that on the menu, she suggested the Smoked Rosemary Blackberry Bourbon Sour. She was spot on; it was delicious, and it was my first time to have a smoked drink. It was different, and every drop was enjoyed. Our entertainment for the evening was Clover the Violinist. She is FULL of talent and kept our tunes going the whole night; she perfectly mastered all genres. I was happy to find out, she plays at that location occasionally. I'd love to support her, when able. She played a bit of SZA, Justin Beiber, Chris Brown, Chris Stapleton, etc. What a great night of entertainment! The Food: Crave Cookies - Thank you, Crave. I appreciate you adding to our beautiful night with your cookies. Perrotti's Pizza: Thank you, Perrotti's. I appreciate you treating us to pizza! What a great night!!

I came to West Jax a couple Saturdays ago with a friend and this is a really nice spot. Neither of…read moreus are cigar smokers but came here for a drink. We each got smoked old fashioned's and both were really good, very strong, and with good flavor. I'd definitely come back again later in the evening to see what the vibe is like later at night, as I've heard that they have a DJ during late night. I also like that there's a parking lot in the back.