Nice staff, so half a star. NO shower water. None. Front desk said "the tanks have to fill up."…read moreIt's midday... not the morning rush. Said it'll be 20 minutes... 20 minutes later, said it'll be 30 minutes... 30 minutes later, said it'll be 10 minutes. Like the airlines, though those eventually end in flights.

Incredibly friendly staff. Service above and beyond. The pillows are Westin level soft. The…read morebreakfast is a pretty typical HI Express, but the coffee was not great. We decided it was the water supply in Newton. Truly, the staff makes this place worth a stay. 5 stars!

Dirty, run down, nasty place I am so disappointed- looks…read morenice from outside but in need of updating. Smells bad in bathroom. There are holes in the walls. The toilet runs. Dont stay here

This hotel is in decline. I will not stay there again. At 6:00 a.m., I finished my workout in the…read moreexercise room (equipment not so clean, no cleaning wipes, no hand sanitizer, a used ketchup packet was on the treadmill, water dispenser unplugged), an employee was starting to mop the foyer, as I walked by, I noticed the mop water was filthy; it looked liked yesterday's mop water. My first room had mold around tub, broken shampoo dispenser, and stained curtains. The 1st floor hallway carpet had stains and didn't looked like it had been vacuumed recently.

We had an emergency stay on thanksgiving night after a fire made our home unsafe for the night. The…read moreroom was spacious and clean, the staff on check in and check out were pleasant and helpful. The complimentary breakfast was tasty and the area was clean too. 5 out of 5 would reccomend.

This place is a dump. We had a reservation for a non smoking room and we were given a smoking one…read more The front desk lady wouldn't even consider helping us because we won't through Expedia. We went through expedia, but this reflects on the hotel. The hotel was empty, I don't know we couldn't have had a non- smoking room. I do know I won't step foot in a days in hotel ever again.

Quiet clean hotel great to stay…read more I called earlier and the man that answer the phone call was very helpful! I called asking about if there was semi parking and he was very specific on where to park. Even though they didn't had much room for a semi to park it worked out great for us. Great customer service!! The lounge area was nice and decorated very beautiful. Felt really welcome. Our room was upstairs with a nice king size bed. The bed was very comfortable. The room was comfortably and clean. Lots of pillows and towels to use. They had a desk area for me to work my laptop on. Oh they have a strong pressure on the shower! Like really strong but it was a nice long shower. We slept like a baby that night. The hotel clerk in the morning was also very sweet. She printed out some paper work I needed for the road. They had a light breakfast to go it was really nice. Would stay again!!!

I will strongly advise others to avoid staying at this hotel. From the moment we arrived, the…read moreexperience was unacceptable. When we first checked in, we had to wait approximately 25 minutes before anyone could assist us because the owner was upstairs. After ringing the bell multiple times and finally being helped, I was told my online reservation was not for the room I had booked, despite having confirmation. The owner attemped to change what I had reserved and then proceeded to charge my card three separate times, for three separate rooms. When I politely asked why I had been charged multiple times, the owner became hostile, raised his voice, and handled the situation in a very unprofessional manner. Instead of addressing my concerns respectfully, he made the interaction uncomfortable and confrontational. To make matters worse, I was informed that I would have to pay an additional fee for each one of my kids, resulting in even more unexpected charges on top of the three that were already placed on my card. Unfortunately, the condition of the room was just as disappointing as the customer service. The room had a strong unpleasant odor, the carpets had clearly not been vacuumed, an there was dust throughout the room. The bathroom was especially unsanitary, with dog hair covering the toilet and dead bugs on the floor. It was not a clean or safe environment, especially for a family traveling with kids. Overall, this was one of the WORST hotel experiences I have ever had. Between the excessive and questionable charges, the hostile behavior from the owner, and the filthy condition of the room, I cannot recommend this hotel to anyone. Save yourself the frustration, expense, and disappointment, and stay somewhere else!

Affordable The gentleman at the front desk was very…read morefriendly , the room was decent size and very clean, the water tasted very good, the bed and sheets were ok. Only about half of the channels on the TV worked. The interior area of the hotel and the room smelled, probably because of the pool. The pool and hot tub were closed. The bathroom in the pool area should have been closed as there was no flowing water. There is a breakfast area, but it was closed. I would recommend getting an exterior room to have actual sunshine available and fresher air. If you are looking for a five star resort luxury hotel, this is not your place, if you are looking for an affordable place to stay for the night this is a decent choice.

The property is no longer a franchise partner with Best Western. The "motel" now goes by Red Coach…read moreInn, which the locals when I told them where I was staying said you mean Red Roach Inn. The restaurant is closed and has been for some time I am told. The breakfast was a joke considering that a Braums is located next door and would at least be fresh. The city now has a Holiday Inn Express with a pool and a new Comfort Suites that also has a pool. I prepaid for my room or I would have left immediately. Rooms outdated. Furniture outdated. Under staffed.

I was hopeful that I wasn't renting a roach infested or bed bug filled room!! But thought oh surely…read moreit's not!! Looked ok from the road! When I initially walked in I noticed that this room was in need of a make over! But I was hopeful! I would have just a brushed off some of the issues because of COVID but it should have been better than this because of COVID! I will not be returning to this establishment! I wonder if all the people in the connecting Mexican food establishment would be eating there if the could see what I had to pay for! I was really excited to eat there until I seen all the problems in my room!!! No Thank you!!!

Friendly check in. Reasonable price. Bed is okay, spiders in the tub and sink.read more

The Heritage Inn of Halstead is a cozy historical inn on the Main Street of Halstead, KS. The Inn…read moreoffers nightly, weekly, and monthly and longer stays through Airbnb. The rooms are cozy and clean and there is a coin laundromat on site. The owners and other tenants are friendly and welcoming. Approximately 30 minutes from downtown Wichita, the city of Halstead offers a small town vibe with every amenity anyone would need including a well-stocked grocery store, liquor store, Ace Hardware store, parks, well-maintained walking and biking trails, library, shaved ice shack, gas station, car wash, museum, municipal pool, a variety of restaurants including a pizza restaurant, and Golden Harvest, a good breakfast spot. Wide open beautiful spaces of Kansas surround the city. Definitely recommend!

this place is ASS, DO NOT move here. the lights don't work, sink floods, they tell you they will…read moreget something done and don't do it. Druggies live here and all in all just a bad place. i do not recommend, save your money and get somewhere better not this Sh*t hole

If you're are looking for a cheap room you should check out this place. Bed is hard, no breakfast,…read morebut small bag of donuts, no coffee, no hair dryer, no towel bars, rooms in poor condition. I couldn't wait to leave and cancelled the rest of my stay. Spent a little more a night and got so much more.