The idea of having a "coach" to "supervise" the kids as they jump is great! HOWEVER, this is not…read morewhat actually happens. I paid for 4 kids to jump for an hour but an unruly group of boys kept jumping all over the place onto my kids trampolines and doing unsafe things. As a result, my kids barely even got a half an hour of jump time. The so called supervisor just stood around on her phone and didn't ask them to follow the rules until I stepped in. Not worth the money, go to Skyzone.

When booking our party, I specifically told the staff member that I had several active boys and…read moreneeded to keep them busy. I was assured that would not be a problem, but when we got there - there was WAY too much waiting time, the facility could NOT accommodate the amount of boys I had, they had no Frisbees or basketballs available and when I questioned the owner about that, she became very defensive, and told me the boys were too unruly to use those items. They were BORED!!! This place may be ok for a party of 3 or 4 children who are content with sitting and watching, but certainly NOT the place to bring several active boys. Should have booked the place in Mississauga.

Easily the worse place to take your kids…read more Very dirty and unclean. The permanent smell should be enough to clue you in on how dirty it is here. Also very overpriced items. Not worth it at all.

Fun over all, a nice big space. The socks are a total rip, especially since they make you buy new…read moreones as opposed to exchanging them for free like sky zone but the wristband is an all day pass with in and out privileges so that is pretty nice. Would recommend, but I also recommend to keep your socks for next time!

In Aurora branch, when it's time for customer care, expect nothing. The manager and staff support…read moreeach other and don't care about customer satisfaction and children disappointing.

We have been to the Vaughan location twice now, and this place is amazing, not just for birthday…read moreparties, but it's fun for the whole family! I love jumping on those trampolines and running around - you not only get great exercise, but you get in touch with your inner child! We will definitely be coming back soon! It is a very fun place, and kids and adults alike love it!

I'm a little bit surprised by the somewhat average rating this place has. For people who didn't…read morelike it, are there other trampoline parks who do it much better? For me, the place was spacious, with a massive trampoline area, ball pit, rope swing, dodge ball area and others. I even liked how the trampoline area had varied sizes of squares (or trampolines) so that with some of the larger ones you would feel more comfortable to do things like flips and back drops. They also had a really cool monkey-bar, jungle gym area as well as a large arcade. Lots of couches for people to relax on, which were right on the same level as the trampolines that you could watch your kids from a close proximity. They place is very clean and the staff were plentiful and helpful. It's not necessarily the cheapest place, but considering the costs they would have (including lots of staff to monitor the jumpers), I'm sure it's a fair price. Great place and fail-proof for kids having a great time.

We booked a birthday party here for 11 children during an extreme heat wave, only to arrive and…read morediscover there was no air conditioning. We later learned the AC had reportedly been out of service for about two weeks, yet no one contacted us in advance to let us know or offer the option to reschedule. Had we known, we never would have brought a group of children into those conditions. An Orange Heat Alert was in effect, and both children and adults became overheated. Some showed signs of heat exhaustion, and the kids were struggling to participate. Instead of enjoying their birthday, they left sweaty and disappointed. To make matters worse, the staff member assigned to our party was called away to a lengthy staff meeting while we were the only party there. We struggled to get water refills when they were most needed. Mara was helpful whenever she was available, but overall the staff seemed unprepared, and no manager came to check on our group or address the situation. What was most disappointing wasn't just the broken AC--it was how the situation was handled. There was no advance warning, no apology from the GM, no effort to mitigate the conditions with fans, complimentary cold drinks, arcade passes, or any other accommodation. Customer safety and satisfaction should have been the priority. We paid a hefty price for a memorable birthday celebration and instead experienced an unsafe and deeply disappointing afternoon. I hope management takes responsibility for how this was handled so other families don't have the same experience.

The venue is great for kids and toddlers. There's lots of structures to climb, slide and jump. The…read moreseparate trampoline area is great. The bathrooms are gross so and the sanitizer pumps are empty.

We had a birthday party at Funvilla without using their birthday party package and it was great!…read moreWill try out their package next time maybe. There are so many fun things to do here. Much better than Bingemans. The kids loved it and there was tons of room for the adults to sit and still be able to see them.

Other than my kids have fun, the service at the party was horrendous. Immature teenagers who roll…read moretheir eyes, mutter under their breaths, and lack responsibility or respect. I'm very disappointed that there were no visible supervisors/adults around to watch their own staf

It is quite rare that I give a bad rating for a business, but when I do, it's for good reason…read more We've been to the sky zone in Vaughan, and it was a great experience. A large venue, and staff who cared to engage in crowd control. This location is much smaller and pure pandemonium! Kids running amock, with no supervision from staff. Too many people are allowed in at once, and it's not safe! Everyone should be jumping on their own trampoline, not running into others! I would never return to this location, unless they limited the number of guests, and actually supervised what is going on!

Great place to go to. We love it everytime we go there. Washrooms are clean and the staff was nice…read moreand friendly. Lots of parking and lots to do inside.

We booked a birthday party & we're really pleased! much better than expected, great value and most…read moreimportantly the kids LOVED it! staff is nice, patient & professional. Will definitely be booking again.

Returned to London to visit family and friends. Stopped by 100 Kellogg Lane and The Factory as…read moreheard about the renovated space at the old Kelloggs factory. 100 Kellogg Lane has two of the five floor tenanted and these two floors have about 50 % vacancy. There was an ice cream store and a Starbucks opened when we were there. Several of the businesses were not open when we stopped by. There is a craft brewery on site as well as a restaurant, The Club House, and a distillery. We did not sample any of these as we were there early in the day. The Factory is an entertainment complex geared towards younger children. There is plenty for young kids to do including an escape room, trampoline park, high ropes course, zip line and virtual reality. Would be ideal for kids on a rainy cold day. It was nice to see the changes to this space and understand that they are building a hotel and concert area which should be a good draw.

Kids loved the activities and staff were great. Really enjoyed the climbing area and the slimedread more

Spent nearly $40 per kid to get in but had to also buy "their" safety socks for another $4 EACH…read moredespite having literally the exact same sock from another trampoline place (exact same fit, exact same rubber pattern on the bottom - made by the same company) When I asked what the reasoning was I was literally told it was to make more money, not for actual safety. Truly disgusted. This place is so busy I had to circle the lot until someone left, but they're going to be so tight-assed that they made my kid cry. I won't be coming back - if anyone wants my socks so they don't have to get shafted, they're welcome to them.

Fun place friendly staff but quite expensive. For 3 over 12 and 1 under 12 or was 70$ to jump for…read moreone hour including socks that you have to buy in order to be able to jump. Plus side is you can use the socks for the next visit

Music is absolutely way too loud for the kids. They can't even hear each other they said. You have…read moreto scream at each other to hear. Please turn your music down so the kids can enjoy theor time at your business PLEASE.

This sky zone customer service SUCKS. The Factory and…read moreFlying Squirrel are far better trampoline parks Then here. Under staffed and over priced, waited over 10 minutes just to purchase a ticket. Which nobody checks. Way better parks out there then this