Music is absolutely way too loud for the kids. They can't even hear each other they said. You have…read moreto scream at each other to hear. Please turn your music down so the kids can enjoy theor time at your business PLEASE.

This sky zone customer service SUCKS. The Factory and…read moreFlying Squirrel are far better trampoline parks Then here. Under staffed and over priced, waited over 10 minutes just to purchase a ticket. Which nobody checks. Way better parks out there then this

Great place to go to. We love it everytime we go there. Washrooms are clean and the staff was nice…read moreand friendly. Lots of parking and lots to do inside.

We booked a birthday party & we're really pleased! much better than expected, great value and most…read moreimportantly the kids LOVED it! staff is nice, patient & professional. Will definitely be booking again.

The idea of having a "coach" to "supervise" the kids as they jump is great! HOWEVER, this is not…read morewhat actually happens. I paid for 4 kids to jump for an hour but an unruly group of boys kept jumping all over the place onto my kids trampolines and doing unsafe things. As a result, my kids barely even got a half an hour of jump time. The so called supervisor just stood around on her phone and didn't ask them to follow the rules until I stepped in. Not worth the money, go to Skyzone.

When booking our party, I specifically told the staff member that I had several active boys and…read moreneeded to keep them busy. I was assured that would not be a problem, but when we got there - there was WAY too much waiting time, the facility could NOT accommodate the amount of boys I had, they had no Frisbees or basketballs available and when I questioned the owner about that, she became very defensive, and told me the boys were too unruly to use those items. They were BORED!!! This place may be ok for a party of 3 or 4 children who are content with sitting and watching, but certainly NOT the place to bring several active boys. Should have booked the place in Mississauga.

The venue is great for kids and toddlers. There's lots of structures to climb, slide and jump. The…read moreseparate trampoline area is great. The bathrooms are gross so and the sanitizer pumps are empty.

We had a birthday party at Funvilla without using their birthday party package and it was great!…read moreWill try out their package next time maybe. There are so many fun things to do here. Much better than Bingemans. The kids loved it and there was tons of room for the adults to sit and still be able to see them.

Kids love the place. They get good workout and excitement from all the equipment and toys there…read more Whoever thought it was a restaurant and went there to eat- I have nothing to tell you. Place is clean, it is large place so I wouldn't expect it to be squeaky clean, but we give our kids shower upon return to home. We treat this place like young kids gym, and that's what it is. Think about it, where would your young kids will go to get this much sweaty fun anywhere else?

If half your park is closed (some due to broken items, some due to lack of employees) then give…read moresome sort of discount. At least give the customer a heads up before they pay full price. One month later, more stuff is broken and closed.

I took my 6 yo today for 2hrs and we had a blast! We got some pizza and pepperoni balls from the…read morecafe. It took a little long, maybe 30 minutes, so maybe a quicker way of preparing food would be in order. Otherwise staff was pleasant and it was a good experience!

Have had a great experience in the past Having lots of kids…read morethat need watching over. We come fore their todler time. We love the fact that we can jump and watch our kids for free On tuesdays and thursdays. we made it a annual tradition after christmas to do so. however they do not honor their websight policy any more and have a sign up front when you show up that adults have to pay on days they decide. They would not honor the policy stated online and we decided not to get our kids hopes up an alow them to jump this time. When we left we saw the white board still said todler special today. When we informed the employee she scowled and rudily said thank you. I am glad there is another jump park

Inflexible "Final Sale" Policy & Zero Customer Care -- Cost Me $98…read more Very disappointing experience with Sky Zone Kitchener. Do yourself a favor--don't go there. I live in Mississauga and accidentally bought tickets for the Kitchener location. I immediately called twice and left voicemails--no response. I then followed up by email when no one got back to me. In good faith, I still went with my three kids to the Mississauga location and even became a member. They did not care about this at all and refused to refund my $98, hiding behind a rigid "final sale" policy and the excuse that they were "too busy" to answer calls or check voicemails. I acted in good faith from the start, but they showed zero flexibility or accountability. I hope this review helps others avoid this place and ends up costing them far more than the $98 they refused to return.

Looks like there's only one review here so I'll try to be as thorough as possible. Sky Zone is an…read moreindoor trampoline park that welcomes all ages. They are able to do private events such as birthday parties. If you've never been here before then you'll have to do 2 things. 1, sign a waiver which is basically saying if you get hurt you can't sue. 2, is buy sky zone socks - these socks are made specifically for the trampoline park and you can't jump around if you don't buy these socks (they cost around $6). You then buy a time pass for how long you want to jump for - this includes 1hr, 1hr30m, and 2hrs. After that you're free to enter the park. There's also a mini cafeteria if you're hungry and would like to eat without having to leave. When I went, there were 6 sections. The first is a dodgeball court where you can play dodgeball on trampolines. The second is just a bunch of trampoline squares. The third has 3 basketball nets where you can dunk with a basketball. The fourth is a parkour course - sort of like american ninja warrior - they have 3 difficulties. The fifth is a rock climbing wall which also has a few difficulties. The last one is a foam pit which you can jump into. On my experience I honestly found it to get old really quickly. Me and my friends managed to get through the park in like 45 minutes and we bought the 1 hr and 30 minute pass. So honestly, the latter half just felt very repetitive. I think this place is way better for kids to blow off energy as they seem to be entertained for a while. At certain times, it gets really busy and there's a lot of kids so if you're not really comfortable with that then it might not be a good idea to come. If you really like the idea of jumping on a trampoline for a while then it's a great place for you. The other thing is that if you're one of those people who aren't into athletic activities then you might have to pass because believe me it's VERY tiring LOL. Also, bring athletic clothes since you're going to be moving - a lot.

I'm a little bit surprised by the somewhat average rating this place has. For people who didn't…read morelike it, are there other trampoline parks who do it much better? For me, the place was spacious, with a massive trampoline area, ball pit, rope swing, dodge ball area and others. I even liked how the trampoline area had varied sizes of squares (or trampolines) so that with some of the larger ones you would feel more comfortable to do things like flips and back drops. They also had a really cool monkey-bar, jungle gym area as well as a large arcade. Lots of couches for people to relax on, which were right on the same level as the trampolines that you could watch your kids from a close proximity. They place is very clean and the staff were plentiful and helpful. It's not necessarily the cheapest place, but considering the costs they would have (including lots of staff to monitor the jumpers), I'm sure it's a fair price. Great place and fail-proof for kids having a great time.

We booked a birthday party here for 11 children during an extreme heat wave, only to arrive and…read morediscover there was no air conditioning. We later learned the AC had reportedly been out of service for about two weeks, yet no one contacted us in advance to let us know or offer the option to reschedule. Had we known, we never would have brought a group of children into those conditions. An Orange Heat Alert was in effect, and both children and adults became overheated. Some showed signs of heat exhaustion, and the kids were struggling to participate. Instead of enjoying their birthday, they left sweaty and disappointed. To make matters worse, the staff member assigned to our party was called away to a lengthy staff meeting while we were the only party there. We struggled to get water refills when they were most needed. Mara was helpful whenever she was available, but overall the staff seemed unprepared, and no manager came to check on our group or address the situation. What was most disappointing wasn't just the broken AC--it was how the situation was handled. There was no advance warning, no apology from the GM, no effort to mitigate the conditions with fans, complimentary cold drinks, arcade passes, or any other accommodation. Customer safety and satisfaction should have been the priority. We paid a hefty price for a memorable birthday celebration and instead experienced an unsafe and deeply disappointing afternoon. I hope management takes responsibility for how this was handled so other families don't have the same experience.

This is a great place for kids! The services & the management is very supportive! Check their…read moresocial media accounts to know more!

My 6 year old granddaughter has attended the Forest City Gymnastics Club for 2 years now. We were…read moreless than impressed after the first year, but decided to try another year in hopes of having a better experience, and because of the proximity to our home. Unfortunately that was not the case. After the first year, I expressed my concern about the lack of actual instruction and the less than enthusiastic behaviour of the coaches and was told that they were just new coaches and that the next year would be better. It was not. I did not expect that my granddaughter was heading to the Olympics. What I did expect is that the coaches would teach skills and that an improvement would be seen after 2 years. There was a great deal of standing around time and line up times when the kids could have been actively participating. This was an expensive activity, and I expected that the kids would advance in their skills, and that did not happen. My own children went to Forest City Gymnastics 30 years ago, and this is definitely not the same calibre of gymnastics club that it was then! As a physical educator, a long time coach and a former director of a summer sports camp, I was disappointed in all aspects of this Forest City Gymnastics experience. We will be looking for a different gymnastics club, or another activity for the future for our grand children.