They did exactly what I asked for in a timely manner. They did not try to upsell me on anything. I…read moregot exactly what I asked for when I wanted with no fuss.

They installed some downspouts and had to cut through the deck - which is totally fine. But they…read moretore the heck out of the plank they made a cut through with a multi tool- scratching and marring the area all around their ragged, poor quality cut. Really shoddy work and just terrible. They also repitched the gutters to the extreme just dropping the ends to make quick work of it and so they look terrible. They then left out gutter wedges that I then had to call them about and convince them to come back out to put back in. They said via phone I wasn't missing any but I was standing under my gutters at the time and looking up at the gutters and could see them missing. The crew also left garbage from the project around my house. The scrap from cutting out the gutters for downspouts was just left on the ground, the park of the deck they cut out they just dropped on the ground. Really really poor quality work overall.

Fernando and his crew have done an amazing job. Roof had been leaking when was raining and was…read morereported to me when I was out of the country. I had to be quick and was lucky to find Fernando. He was able to go inspect and do emergency repairs with a tarp. Then when the weather improved and we were able to be in town the roof was completely replaced as promised and on budget as promised to the penny Fernando is very reliable and trustworthy meeting the needs of a complex job and with the equipment to make a professional job to last a long time. No improvisations just very well planned method Thanks to all the crew I can go back home

Highly recommended! From the start, Fernando gave the most thorough estimate and caught things that…read moreother companies didn't -- and saved us money as a result. The work was prompt, professional, and excellent quality. We refer everyone to Prime now.

I have used this business for all of my roofing needs since 2017. They did an excellent job with…read morereplacing our roof at our previous home, and we still use them for any roofing needs we have. Today I had them clear all pine needles and leaves off our roof and perform an inspection to make sure our roof is still in good condition. They did an excellent job, as always. I highly recommend you call Rob for all of your roofing needs!

When it came time to replace our roof, we asked several companies to quote the job. Lifetime…read moreRoofing and Exteriors really stood out from the rest because of the extreme level of care, detail and knowledge readily apparent at our first meeting. Rob is a true professional in the field with years of experience and will not settle for anything less than perfection. Over the years of his work, he has gathered every possible question or need that any homeowner could have and addresses them upfront. His knowledge surpasses anything you could have thought to ask in the first place. He is excellent with follow through and we were stunned at the amount of upgrades he provided, just because it was the right thing to do with a superior product and more high quality process. We are so fortunate to have hired this company- our roof and house is in good hands for a lifetime.

I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.

We had a very unpleasant experience with Roofwerks. We selected a more expensive, more technical…read moreshingle - and our roof was complex with multiple dormers at odd angles, etc. The team was clearly overmatched for the job. The foreperson, assuming he had the requisite expertise, was only present for a fraction of the time. The crew installed the roof hurriedly with much of the work done after dark. When completed, you could easily see that our roof did not remotely resemble the pictures we had used when selecting the shingle. We complained, and the owner and another executive came out to inspect the roof. The two men arrived, walked slowly around the house, gazed thoughtfully for several minutes in a display that seemed more of a performance than a real assessment. The owner firmly proclaimed that Roofwerks had done a perfect job. We pointed out flaw after flaw clearly visible from the ground. We showed them the brochures and the contrast of a well-installed roof. They refused to acknowledge any mistakes. It was the most egregious act of dishonesty I've seen in a long time. We hired a lawyer; got an independent inspector to review the roof; and he created a 40-page report that included copious examples of corner-cutting and incompetence. The report indicating failures far worse than we imagined. Again, even with the report replete with pictures, the owner refused to acknowledge anything less than a perfect roof. We hired Baker who removed the roof and installed the same shingle, but this time correctly, fixing the problems that Roofwerks left behind. At Roofwerks request, we asked that Baker leave the old copper in our yard, presumably so they could recycle and reuse. Baker left a pile of copper about the size of two large minivans. We alerted Roofwerks that their copper available and to pick it up. We waited several weeks. They never came, and it was left to us to remove the copper. I have nothing positive to say about Roofwerks or its owner. The entire process was disgraceful, without a moment of competence, integrity, or decency.

Prompt response when we reached out regarding a leak coming through our light fixture. Showed up…read morewhen expected. Identified problem quickly and was able to make repairs on the spot. Very fairly priced. Highly recommend!

Highly recommended roofing company!…read more As a first-time homeowner and after hearing some horror stories from friends and family concerning home improvement contractors, I was a bit apprehensive when going through the estimate process. Some contractors 'yes' you to death, try to upsell and then after the work is done, you'll never see them again. Also, sometimes with estimates you are dealing with a salesman not the folks who are actually doing the work. Not true with ABJ! After getting 3 estimates from different companies, Oscar from ABJ came promptly and on time. He calmly walked me through the process, explained the work they were going to do and presented the estimate. No sell pressure what-so-ever and best of all the estimate was thousands below all the others. After agreeing to the terms and selecting shingle type and color, work began right away. Oscar was on-site the whole time with his crew working quickly and efficiently. Work took less than two days and clean up was spotless. The roof looked great, and they even shingled my well house without me asking. (nice touch!) They gave me the left-over new shingles to keep for warranty purposes and to replace any future damaged shingles. Fast forward to ten months later.. After a very hot summer, one of the shingles appeared to bubble up. I gave Oscar a call to discuss why that might happen and he came the next day with his crew to fix the issue. No haggle, no missed calls, just came and fixed the issue no questions asked. I don't normally write reviews, but I feel good companies should really get recognition when they do it right! ABJ is one of those companies which stand by their work, are easy to work with and go the extra mile. Other companies should take note!

ERS did a wonderful job upgrading our deck and providing suggestions to complete our vision for…read moreoutdoor space. We differently will use again when time to add another bathroom.

Working with ERS Construction was a great experience from start to finish. We wanted to tear down a…read morevery old raised back deck and replace it with an enclosed 3 season room. Beginning with Kaz to start working on our idea and check on what was going to be feasible. He was quick, responsive, and diligent in his efforts to make sure we were fully on the same page before getting things started. Along the way Lyle and Dylan were both helpful if ever needed and jumped at any chance to help if needed. Daniel, our project manager and main contact once the construction began was constantly keepings us updated on progress, permits, timeline, and upcoming plans. They delivered an awesome final product on a very quick timeline for the scope.

We had a screened-in porch added a few years ago and recently noticed water not draining properly…read more While Revive Contracting was working on our neighbor's roof, we asked Casey to take a look. He came over right away, gave us a fair estimate, and had the issue fixed the following week. The problem is fully resolved, and we're very pleased with the service. Revive Contracting offers a wide range of home services, and we look forward to working with them again!

From the owner: Revive Contracting is a licensed exterior remodeling contractor (#106481) specializing in…read moreresidential exterior remodeling throughout the Triangle and surrounding areas. Our services include roof replacements and repairs, siding, gutters, decks and screened porches, and crawlspace encapsulations and moisture control. Along with protecting and improving your home’s exterior, we provide professional project management, quality craftsmanship, and a straightforward construction experience from start to finish.

RSD Roofing did a great job replacing our roof this last month. Glenn came out as we had a leak in…read moreour attic as well as what we thought was our window trim, that ended up being water coming in from another leak from the roof above. He took the time to go into our attic and on all parts of the roof to verify where the leaks were and what was needed, and then explained the issues clearly to us. We already knew our roof was well past its life span (20+ years old) so while he provided us with options to just fix the leaks, he was upfront and clear about what that would mean as far as spending a lot for a bandaid. We ended up going with a full roof replacement, as his quote was very reasonable and his experience showed. After we verified what was needed, because we were about to go into another weekend of storms, he even so kindly took the time to go up and nail up tarps over our ridge leaks AND the leak above our window to protect us until we could get it replaced/fixed. This was BEFORE we decided to go with his quote, he definitely didn't have to do that, but it was a really nice gesture and gave us a piece of mind. He and his crew were able to schedule and come out the next week - the first 2-3 day stretch we had without storms finally, and finished our whole roof in that time. He kept us up to date on any additional materials they found that were needed (which he made clear in the original invoice notes before signing) and his crew was communicative, quick, and cleaned up the space when they were done, you could barely tell they were there (except of course for the wonderfully new roof!) We were very pleased that there were no leaks when during the continuing storms/hurricanes that came through the next week. Highly recommend RSD roofing!

RSD Roofing did an amazing job on the roof repair. He took the time to go into our attic (during…read morethe summer heat) and on the roof, both in person and using a drone to verify where the leak was. He and his crew responded to our request and quickly got to work to fix our leak. They replaced some shingles and a fascia board at a very good price. We were very pleased that there were no leaks when Hurricane Debby came through. Highly recommend.

Five Oaks Roofing Plus exceeded every expectation. From start to finish, the experience was…read moreseamless and professional. Wayne and Sherron were fantastic to work with--responsive, honest, and incredibly easy to trust. I felt confident every step of the way that I was in good hands. Their crew showed up on time, worked efficiently, and delivered high-quality results without cutting corners. What really stood out was how clean they left everything--no debris, no hassle, just a job well done. On top of that, their pricing was fair and transparent, which made the whole process even better. I would absolutely recommend Five Oaks Roofing Plus to anyone looking for a reliable, trustworthy roofing company. Five stars all the way.

Five Oaks roofing was able to come out quickly and look at a leak in my mom's house. They were…read moresuper nice and accommodating and very knowledgeable. Gave us a couple of different pricing options as to how we wanted to proceed with the repair. Would definitely recommend hiring them if you have a roofing issue.

Once again William Taylor and his crew have made everything right again. My entire brick front…read moreporch and walkway gave way in the spring due to the extremes in temperature we've been experiencing - literally collapsed in on itself. William came out right away and then sent his expert crews out to review. It was a laborious job but was handled in the usual quality, detail-oriented, precise manner that I have come to expect from this business. It's so very wonderful to find someone that still cares about their work, their honesty and their reputation. I can't say enough good things about William and his crew. He is always my go-to for anything and everything. Thank you William. Diane Jensen

One of the Best decisions I ever made! The knowledge, honesty, and Attention to detail is amazing!…read moreEVERYTHING was discussed, listed, and explained. The type of shingles, the step by step guide of what was to be done was DONE!. Because this company has been in the area for quite sometime, they've developed a reputation for being clear and concise, and delivering a quality product.They arrived early, completed the job, and cleaned up every piece of trash that was created. It was like, they'd never been here...except for the stunningly new beautiful roof.