This place was great. They didn't have what I was looking for, but instead of turning me away the…read moreowner got on the phone and literally searched for an hour for me. She finally got the hospital to give me the supplies I needed (after I had previously tried and the hospital wouldn't help me at all.) If you need any medical equipment, definitely go here.

From the owner: Whitley Home Medical Equipment serves the Asheville and Hendersonville community. We specialize in…read morehelping people with poor or limited mobility move better and be more independently with equipment that keeps you moving comfortably. We provide many options for comfort lift chairs, hospital beds, mobility scooters, bathroom safety equipment, rollators, wheelchairs, walkers, vitrectomy support packages and canes. Rentals: Not only do we sell home medical equipment that is fashionable and suits your style, we also RENT medical equipment. So if you have recently had a surgery, are transitioning homes or are in town visiting and need to rent medical mobility equipment, we've got you covered. We are located in Hendersonville on Fleming Street, right down the street from Margaret Pardee Memorial hospital. Our hours of operation are from 9am to 5pm Monday through Friday.

We needed a very last minute campsite accessible wheelchair for the mother of the bride this…read moreweekend. Steve promptly replied my 11pm Yelp request to rent a scooter, and we met at the store the very next morning at 8am to pick it up. The price was more than fair, at $50 a day, and the scooter surprisingly fit perfectly in the trunk of my Nissan Altima!! (It broke down into several pieces which Steve demonstrated while loading it into my vehicle for me.) Super thankful for WNC businesses like Helping Wheels, always putting the customer first 10/10 recommend!!

Steve was very nice to help me with a great scooter that was perfect for my use. Flexible with…read moredrop off time if we needed to be late (we weren't but nice to extend that), Todd at drop off was fast, friendly and unloaded the pieces of the scooter for us too. Would recommend and use next time!

I have been buying from Golden Needle for 17 years. They are the largest apothecary I have ever…read moreseen. The opportunity as an herbalist and massage practitioner to receive wholesale prices on so many items is incredibly helpful. There are so many products to choose from! Fortunately there are people who have worked there from the very beginning - and they are super knowledgeable. Their ability to ship the day you order is the result of incredibly hard work. Respect! Appreciate y'all.

Great customer service in these trying times. They go the extra mile to make things right.read more

I had an extremely disappointing and uncomfortable experience with the pharmacist at this CVS…read more I came in twice in one day because I needed to gather additional information and return. Both times, the pharmacist was rude, unprofessional, and openly hostile--rolling his eyes, huffing and puffing, and speaking in an aggressive, dismissive manner. It wasn't just directed at me; I also witnessed him interacting similarly with a customer at the drive-through window, as if he was waiting for that person to question something so he could pounce. The issue involved a manufacturer's coupon I have successfully used for over eight years. He repeatedly insisted I didn't understand how these coupons work and told me that because he has "been a pharmacist for years," he knew better than I did. I already knew that the only time these coupons fail is due to how they are entered or processed in the CVS system--but he would not listen. After I finally gave up and asked him to just check me out, he then asked to see my paperwork again. When I couldn't immediately pull it back up on my phone, he admitted that he only wanted it so he could prove that I was wrong--not to help resolve the issue, but to rub my nose in what he believed was my mistake. That level of pettiness and lack of professionalism was shocking. When I got home, I reviewed the fine print myself and confirmed that nothing supported what he was claiming. I have since asked my doctor to transfer my prescription to a different pharmacy and will be taking my business elsewhere. After this experience, I will no longer use CVS for my family. No one should be treated this way when simply trying to fill a prescription.

ONE star only because it won't let me leave ZERO. You would think if a customer in the drive-thru…read morepharmacy line had an issue, CVS would ask them to just pull around and come inside. Instead I was next in line and waited 25 minutes (no exaggeration) to get to the window. 3 or 4 cars pulled off that were waiting behind me, and I would have to if I could've cleared the brick pillar. There is no excuse for this to happen. When I got to the window it took 3 minutes to pick up 3 prescriptions. So I'm not sure if they're filling Rx's while you wait in the drive-thru or what they're doing, but their common sense is definitely lacking for this to happen.

My midwife suggested I order my breast pump through Aeroflow, stating that it's seamless and that…read morethey handle all insurance aspects. She was completely correct! For my last pregnancy, I went with a different company (as suggested by my insurance) and it was a bit more involved. That company also did not plan to send out the pump until closer to my due date. Unfortunately, my son arrived 6 weeks early. The company had to rush order my pump, but in the meantime, I had to rent one at a cost to me. I knew I wanted the Spectra S1 this time simply due to it having the battery pack feature. I understood there would be an upcharge. I was able to pay it online using my credit card. I filled out a brief online form on Aeroflow's website, received a confirmation email shortly thereafter, and then received an email correspondence (and phone call) from a rep, Dana, the next day. It was simply to say that they were awaiting an Rx from my midwife's office. Aeroflow took care of EVERYTHING. I didn't talk to the rep once. I received a tracking # via email. My pump arrived today - 10 days (including weekends and the Thanksgiving holiday) after I filled out the form online! It also arrived 1 day earlier than projected AND on the day we had a blizzard warning/closed schools and businesses of all things. Pretty awesome! I'm not due for another 14 weeks, and I'm relieved that I have my new pump well before my due date! I highly recommend Aeroflow for ordering breast pumps!

I rarely leave negative reviews, but after months of trying to resolve a billing issue with…read moreAeroflow, I feel like I have no other option. Last December, Aeroflow shipped me the wrong CPAP equipment. I contacted them right away, but it took months and multiple follow-ups before the correct equipment was finally sent. I promptly returned the incorrect equipment, yet I have continued to be billed for the more expensive item instead of the less expensive equipment I actually received. I have been trying to get this corrected for months. I've called numerous times, left messages, and have repeatedly been told that someone from the accounting department would contact me within 10 days. That has never happened. Instead of correcting their mistake, my account was sent to collections over charges that are incorrect. To be clear, I am not trying to avoid paying my bill. I'm happy to pay what I legitimately owe. I simply need Aeroflow to bill me for the correct equipment that I received after returning the original shipment. The customer service representatives I've spoken with have generally been kind and have tried to help, so this isn't directed at them. My frustration is with the complete lack of follow-through from the billing/accounting department and the fact that this has dragged on for months without any resolution. This has been one of the most frustrating customer service experiences I've had

I have been waiting for my order since the beginning of July. I can't get a hold of anyone with the…read morenumbers provided on their site nor from their online chat service. It has been over a month and I am beginning to think this is not a legitimate business.

I ordered Olivers Harvest Pain Relieving CBD cream from them. It didnt work. In fact it made my…read morepain worse!. I tried to return it and Remedy CBD wouldnt take it back or give me a refund!! Terrible customer service!!

Terrible terrible service on so many levels! Don't even know where to begin. Run! Find another…read morecompounding pharmacy!

Best compounding pharmacy in Asheville, in my humble opinion. This is the third one we've worked…read morewith in the area and they far exceed the others for consistent quality and service with a smile. We have exotic pets who occasionally need liquid medications that must be palatable, as well as formulated accurately to very tiny doses. This pharmacy has done the best job of adjusting the meds to meet the taste test, including reworking one med three times until it achieved a relatively pleasant taste. Not an easy job. Never had a problem with attitude here. Everyone you talk to is exceedingly courteous, even by Southern standards. We highly recommend you try them!