My Son Andrew is a double Symes amputee (both feet removed)…read more It was very hard for us to find a provider which has worked with a Symes amputation. It was such a relief to find Skyland Prosthetics and Orthotics! The entire staff is professional and caring. They worked with us because we come in for care from South Carolina. Andrew has wonderful prosthetics which he is very pleased with. Prosthetics take special care for the needs of each patient, and Skyland certainly works to fit to each patient in the best method possible, while at the same time listening intently, and carefully addressing the patients needs, cares and concerns. Andrew has found his home provider for prosthetics and all other equipment care. Thank you Skyland. We love and appreciate everyone that works with you. Thank you for a fantastic job so far, and keep up the good work. We recommend you to anyone that needs a great Orthotic or Prosthetic and doesn't need to go. The answer is go to Skyland, you will be happy you did!

Had a great experience with this company.. showed up unannounced 5 minutes before closing... they…read morewere more than gracious to help me. Had my shoes ready the next morning . Top notch and the fit was great. Thanks sgain

This place was great. They didn't have what I was looking for, but instead of turning me away the…read moreowner got on the phone and literally searched for an hour for me. She finally got the hospital to give me the supplies I needed (after I had previously tried and the hospital wouldn't help me at all.) If you need any medical equipment, definitely go here.

From the owner: Whitley Home Medical Equipment serves the Asheville and Hendersonville community. We specialize in…read morehelping people with poor or limited mobility move better and be more independently with equipment that keeps you moving comfortably. We provide many options for comfort lift chairs, hospital beds, mobility scooters, bathroom safety equipment, rollators, wheelchairs, walkers, vitrectomy support packages and canes. Rentals: Not only do we sell home medical equipment that is fashionable and suits your style, we also RENT medical equipment. So if you have recently had a surgery, are transitioning homes or are in town visiting and need to rent medical mobility equipment, we've got you covered. We are located in Hendersonville on Fleming Street, right down the street from Margaret Pardee Memorial hospital. Our hours of operation are from 9am to 5pm Monday through Friday.

We needed a very last minute campsite accessible wheelchair for the mother of the bride this…read moreweekend. Steve promptly replied my 11pm Yelp request to rent a scooter, and we met at the store the very next morning at 8am to pick it up. The price was more than fair, at $50 a day, and the scooter surprisingly fit perfectly in the trunk of my Nissan Altima!! (It broke down into several pieces which Steve demonstrated while loading it into my vehicle for me.) Super thankful for WNC businesses like Helping Wheels, always putting the customer first 10/10 recommend!!

Steve was very nice to help me with a great scooter that was perfect for my use. Flexible with…read moredrop off time if we needed to be late (we weren't but nice to extend that), Todd at drop off was fast, friendly and unloaded the pieces of the scooter for us too. Would recommend and use next time!

I have been buying from Golden Needle for 17 years. They are the largest apothecary I have ever…read moreseen. The opportunity as an herbalist and massage practitioner to receive wholesale prices on so many items is incredibly helpful. There are so many products to choose from! Fortunately there are people who have worked there from the very beginning - and they are super knowledgeable. Their ability to ship the day you order is the result of incredibly hard work. Respect! Appreciate y'all.

Great customer service in these trying times. They go the extra mile to make things right.read more

I had an extremely disappointing and uncomfortable experience with the pharmacist at this CVS…read more I came in twice in one day because I needed to gather additional information and return. Both times, the pharmacist was rude, unprofessional, and openly hostile--rolling his eyes, huffing and puffing, and speaking in an aggressive, dismissive manner. It wasn't just directed at me; I also witnessed him interacting similarly with a customer at the drive-through window, as if he was waiting for that person to question something so he could pounce. The issue involved a manufacturer's coupon I have successfully used for over eight years. He repeatedly insisted I didn't understand how these coupons work and told me that because he has "been a pharmacist for years," he knew better than I did. I already knew that the only time these coupons fail is due to how they are entered or processed in the CVS system--but he would not listen. After I finally gave up and asked him to just check me out, he then asked to see my paperwork again. When I couldn't immediately pull it back up on my phone, he admitted that he only wanted it so he could prove that I was wrong--not to help resolve the issue, but to rub my nose in what he believed was my mistake. That level of pettiness and lack of professionalism was shocking. When I got home, I reviewed the fine print myself and confirmed that nothing supported what he was claiming. I have since asked my doctor to transfer my prescription to a different pharmacy and will be taking my business elsewhere. After this experience, I will no longer use CVS for my family. No one should be treated this way when simply trying to fill a prescription.

ONE star only because it won't let me leave ZERO. You would think if a customer in the drive-thru…read morepharmacy line had an issue, CVS would ask them to just pull around and come inside. Instead I was next in line and waited 25 minutes (no exaggeration) to get to the window. 3 or 4 cars pulled off that were waiting behind me, and I would have to if I could've cleared the brick pillar. There is no excuse for this to happen. When I got to the window it took 3 minutes to pick up 3 prescriptions. So I'm not sure if they're filling Rx's while you wait in the drive-thru or what they're doing, but their common sense is definitely lacking for this to happen.

My midwife suggested I order my breast pump through Aeroflow, stating that it's seamless and that…read morethey handle all insurance aspects. She was completely correct! For my last pregnancy, I went with a different company (as suggested by my insurance) and it was a bit more involved. That company also did not plan to send out the pump until closer to my due date. Unfortunately, my son arrived 6 weeks early. The company had to rush order my pump, but in the meantime, I had to rent one at a cost to me. I knew I wanted the Spectra S1 this time simply due to it having the battery pack feature. I understood there would be an upcharge. I was able to pay it online using my credit card. I filled out a brief online form on Aeroflow's website, received a confirmation email shortly thereafter, and then received an email correspondence (and phone call) from a rep, Dana, the next day. It was simply to say that they were awaiting an Rx from my midwife's office. Aeroflow took care of EVERYTHING. I didn't talk to the rep once. I received a tracking # via email. My pump arrived today - 10 days (including weekends and the Thanksgiving holiday) after I filled out the form online! It also arrived 1 day earlier than projected AND on the day we had a blizzard warning/closed schools and businesses of all things. Pretty awesome! I'm not due for another 14 weeks, and I'm relieved that I have my new pump well before my due date! I highly recommend Aeroflow for ordering breast pumps!

They keep billing the wrong insurance company and I have updated the address 6 times in the last 8…read moremonths. I was also told by my insurance company that they would pay the full amount on a machine and told Aeroflow to bill the whole amount and they would get paid. They instead billed by month and to the wrong address. I finally gave up and paid the money and will try and return the rental machine. Do not do business with them unless you like chasing companies for what you want. I don't have time

I have been waiting for my order since the beginning of July. I can't get a hold of anyone with the…read morenumbers provided on their site nor from their online chat service. It has been over a month and I am beginning to think this is not a legitimate business.

I ordered Olivers Harvest Pain Relieving CBD cream from them. It didnt work. In fact it made my…read morepain worse!. I tried to return it and Remedy CBD wouldnt take it back or give me a refund!! Terrible customer service!!

Terrible terrible service on so many levels! Don't even know where to begin. Run! Find another…read morecompounding pharmacy!

Best compounding pharmacy in Asheville, in my humble opinion. This is the third one we've worked…read morewith in the area and they far exceed the others for consistent quality and service with a smile. We have exotic pets who occasionally need liquid medications that must be palatable, as well as formulated accurately to very tiny doses. This pharmacy has done the best job of adjusting the meds to meet the taste test, including reworking one med three times until it achieved a relatively pleasant taste. Not an easy job. Never had a problem with attitude here. Everyone you talk to is exceedingly courteous, even by Southern standards. We highly recommend you try them!

Horrible referral coordination system. My parent is a former client there. He received in home…read morenursing support In 2024. He improved & his case was closed. A new issue arose (regarding wound care) & his doctor sent a referral for in home nursing again. We waited for a call, with no response, so the doctor sent in another referral. Still no response from them to schedule. My father called CarePartners directly, with referral services noting that they no longer have the staff to work in Fairview, NC. That is fine, staffing is an issue. However, how can a medical provider (of essential home based services to an elderly individual), not call (after 2 MD referrals), to say "I am sorry, we don't have the staff to provide in home nursing support in your area currently"? If you can get care from CarePartners that's great. But, they don't seem to do any follow up outreach (while needy patients are waiting) to tell you they don't have the staff.

I cannot speak to the hospice centers, as I believe​ the nursing staff is probably pretty great,…read morebut when it comes to the billing department, Care Partners shows absolutely no care. Care Partners supplies medical equipment to Mission Hospital in Asheville, NC. I received a large bill for two prosthetic devices that I thought would be covered under my insurance as I broke my ankle and had been out of network. I had to call several times to get them to bill my insurance, and when I called, they noted that they hadn't received that information. After several tries, they did forward to my insurance, who unfortunately​ did not cover the items, despite the fact that I had received them in an emergency situation. I questioned the bill because I couldn't believe I was charged $145 for a $14.50 device, and they showed absolutely no compassion, instead charged me the full price and wouldn't budge. They kept focusing on the financial agreement that I had signed in my doctor's office when I was in pain from a broken ankle. I explained my frustration about the medical industry and the lack of access to affordable health care and asked for a discount​​, since I would be paying cash and I was currently not working. They threatened to hang up on me and so I finally caved in and paid the bill in full, again being taken advantage of by a health care system that has no interest in providing affordable services to those out of work. I feel terrible that I was forced to pay this bill, because otherwise, they would have sent it to a collection agency.