There's "adequate packing," and then there's incredible, more-professional-than-professional…read morepacking. Had an antique framed map shipped, and holy cow. You could have dropped the box from the top of a skyscraper and the thing would have survived unscathed. (Possibly slightly exaggerated... but not much!) You might consider it a con, but it took a good bit of effort to get through the multiple layers of protection to get to the framed map inside. I'm not easily impressed, trust me, but this really showed a level of care for what they do that you just don't see anymore. Big thumbs up!

my brother passed away and I needed to get a wooden ship that was handmade by our great uncle from…read moreAz. to NY. I went to Pak Mail and was told it could be done. Robert did an amazing job of planning it out so the ship would arrive unscathed and it did! I'm sure I drove him a bit crazy during the process but he was patient and explained everything he was doing. I thank him.

I really enjoy this location! They are very friendly and quick when I have to ship a package. I…read morehighly recommend parking in the back since it's easier to get in and out. They have a back door people can come in through.

Came by the UPS store to drop off a package with a prepaid label. The drop off was quick and easy…read more The staff were friendly and helpful.

I've used this business 3 times. Good service. fast and friendly…read more However, Just a caveat, do not use them for international shipping or mail. I wanted to avoid the Post Office. I tried postal annex. mistake. The employee had no idea how to enter customs information on the PC. . Very stressed about my little 2 lb box. Was snapping a measure tape and making excuses in exasperation. It was clear this person didn't want to deal with a simple customs form, and seemed very happy to refer me to a USPS office.

I'm back to print a back up set of all confirmations for the first 30 days in Europe…read more And duplicate sets of atm, Main and back up credit cards and pass ports. We leave a set here with a trusted friend and carry a set in case phone (s) Are unavailable. They make it simple , forward the confirmation and they print it while you stand there. We L eave the US in 3 days.

Very happy with Box Pros! I placed an order online and three days later the job was complete and we…read morehad a new mailbox. Excellent communication, quick service, and quality install and mailbox. Highly recommend their services for a new mailbox or replacement mailbox.

Great service. They installed a beautiful red mailbox this morning and it looks great. Now the…read moregarbage truck should see that and not run into it. Thanks Box Pros.

I have been going to Bear Canyon mail depot on an offer for the last 10 years. I've never had one…read moresingle solitary problem. They've always been friendly and helpful.

Horrible rip off. Went to mail a letter registered so I would know when it was received, I was…read moretold it would cost $16.00. Post office would have charged less. I did not know that. So I said put a couple of stamps on it. I asked why so much($1.96) and she said there was a small service fee. 30% surcharge is not small

Not a friendly atmosphere! They have an attitude whenever…read moreyou ask a question, as if you're bothering them when asking for something as simple as; Has the mail arrived.

I was traveling out of town and found Intelligent Office to hold a meeting at. Great staff and…read moreprofessional working space.

I have always been happy with the staff at this store until today. I wanted to overnight this small…read morepackage. The lady was very short with me and impatient because I have a hearing loss. When she gave me the price she said it will be 197. I thought, ok $1.97. Not bad. This was after putting in the address. She then said , ok that's $197 and I was shocked. I said I had no idea she meant dollars. I left her fuming but really, she was not nice.

Terrible service from the notary, my wife who has never had a document notarized was very rude to…read moreher for not understanding the process. We used this place to ship or packages across country, but we will never go to this ups store again or ups. FO

Wow best service ever. I was in and out within 10 mins or less! The gal with pink hair helped me…read moretape my box and had my package ready to go very quickly.

On 06/28/26, I went to the UPS store on 1645 W Valencia Rd. to return an Amazon purchase. I walked…read moreup to the front, and an older woman, whom I later learned was Melissa, the store manager, helped me. While assisting me, she seemed bothered, irritated, and very impatient. I felt very uneasy, and that she strongly needed training in good customer service skills. Because of this bad experience, I do NOT recommend this store and rate it with 1 star. In the future, I will gladly drive to a farther store where I can get good service with a smile.