SMART took over management of my rental unit after the nightmare job done by Evernest. While the…read moretransition wasn't smooth, Debbie was upfront and honest with me the whole time and was able to return my full deposit. Thank you for showing integrity in a business that is highly lacking.

From the owner: Full service, dedicated, woman owned, boutique property management company serving the Denver metro…read morearea. Let us manage so you don’t have to.

I had to leave town while I was in the middle of trying to get my house in Denver rented and Jeff…read morewas a huge help in finding the right renters for my property. He went out of his way to help with getting the new renters settled in and make the process and streamlined and headache-free as possible. I would definitely recommend Rental Friends to home owners trying to get their property rented.

Jeff has been my property manager for 6 months now. He did an exceptional job getting the property…read morelisted and finding great renters in no time. Jeff has consistently been super responsive and collaborative and always goes above and beyond. His strong work ethic demonstrates great integrity and honesty, and I couldn't be more pleased with having Jeff overseeing my property. 10/10!!

We have had the pleasure of working with Integrity Realty & Property Management since 2013 for our…read moreproperty in Castle Rock, Colorado, and could not be more grateful for their consistent excellence over the years. Their team has operated with professionalism and genuine respect--for both us and for our property. It brings such peace of mind knowing our property is being looked after so diligently. A very special thank you to Dennis P., our property manager, who has exceeded expectations in every possible way. His attention to detail, responsiveness, and commitment to doing things right have made all the difference. He consistently goes above and beyond, and it shows in the way our property has been maintained and managed. It is not easy to entrust your home to others, so we are thankful for their partnership and would recommend them to any homeowner looking for a reliable and honest property management.

I have been using Integrity Realty and Management for a few years now for managing my rental…read moreproperty and they have done an excellent job. They handle any problems that come up with the property, the renters and the rent itself. Michele Garver has been my manager at Integrity and she is on top of all things. She is communicative, easy to work with and answers all my questions. And she calls me back! She and Integrity know the rental market and the laws and have made this process so much easier. I was doing it myself and once I decided to hire them, renting my property became so much easier! Suffice it to say, they have offered me peace of mind as a landlord and that is worth a fortune!

no communication. change lease agreements without telling the owner. schedule showings without…read moretelling the owner. do the absolute minimum required by contract. avoid.

If you're a renter stay clear of these people or have your eyes very wide open going in that they…read moreONLY represent the owners. Charges late fees that aren't applicable, charges a fee for everything you can imagine, move-in fee, lease break fee (but you're still liable for the rent), fee, fee, fee. You are just a check book to them. 0 stars would be generous but 1 was the lowest.

If I could give a business zero stars, I would only reserve that honor for companies that have…read moretreated me as poorly as Old Towne Golden Realty has over the past 3 years. As a student, there were not many options for living arrangements in Golden. So, I ended up staying in a house managed by the company. Initially they just had a poor habit of keeping up with general maintenance of houses. If you are an owner, be wary of this. The house I lived in was supposed to receive landscaping every week and have sprinklers turned on/off during transitionary times. The summer that the house received the most care, landscapers came once a month, and that was just because I called to complain. After that summer, Old Towne did not send landscapers, which were guaranteed in the lease, unless it was requested by our house. Aside from the poor communication with their landscaping service, they also have poor communication with tenants and inconsistent application of lease guidelines. A girl in the house I lived in decided to move out in April of one year even though our lease terminates July 31. The lease directly stated that an early termination would require fees and rent until a new resident was found. Instead of following the lease guidelines, Olde Towne communicated to this girl that she did not owe rent for the remainder of the lease term, or even for the months before we found someone to fill her room. However, they did not lower our total rent after they told her she didn't have to pay. So, the remaining house members had to pay her rent. On top of this, they returned her a portion of the security deposit, which according to the lease, should have been forgone. In addition to poor communication with their tenants and landscaping services, they also have poor communication amongst their inhouse staff. The house I lived in had sewage and trash paid for according to the lease, which I am assuming, perhaps incorrectly after the rent debacle, that they have a copy of. In April of this yea, my house received a bill for over 200 dollars of unpaid sewage and trash bills. We called and emailed the company. I talked to one member of the staff and communicated that we did not pay either of these things. Then a month later we got another bill for the same amount plus a late fee. I called, again. And talked to a member of the staff, again, to tell them that we weren't responsible for these amenities. Then a week later, I received a call from a different staff member (I think there's only 3 of them?) saying we needed to pay the bill. After this call it was all settled, they had just not realized that they were responsible for the water and trash bills for the entire first half of 2018, even though they're a property management company. In addition to their communication issues with all of the previously mentioned groups, they also are rude to prospective tenants. I have a group of friends that, even after I told them to avoid Olde Towne at all costs, applied to rent a house. They received a very rude phone call from an employee saying as a company, they didn't want to rent to students anymore because they lack maturity. So, I say to students, do NOT rent from Olde Towne because they lack any ability to run a professional business. After finally finding another house and leaving Olde Towne's grasp, we got the carpets professionally cleaned by Stanley Steamer, because the lease requires it. When we got the invoice for our deposit, they took money out to have the carpets cleaned again because "the carpets weren't satisfactory enough". I don't know how I could have expected anything less from them.

Jessica Noonan sold our Golden home this past February 2019…read more We are so glad to have signed with her! Jessica is very knowledgeable having years of experience in banking and real estate. Here are some adjectives that describe her: honest, straightforward, problem solver, committed to safety issues, personable, and, all in all, a true professional. The office staff likewise presents in a highly professional manner. We also appreciate Ashley Goodwin's pinch hitting during closing! Highest recommendations to Olde Towne Golden Realty. S. Lin

Do not use! I can NOT recommend Laurel Property Management services in Golden - poor customer…read moreservice, holding back on repairs, bogus charges for college students, and holding onto security deposit 79 days AFTER they moved out. The condition of the yard and property inside and out does not meet any standards. They do not honor the tenants. BEWARE!

I am a landlord and had the displeasure of dealing with Laurel Property Mgmt. I terminated my…read morecontract with the company because they charged me for tenant's destruction of my property (despite the fact that I have proof of the tenant's fault). Laurel would not uphold the lease terms which stated tenants responsible for damages, instead charging me, the landlord for their destruction. This included appliances and a garage door. Upon moveout, there is over $11,000 in damages to my property from smoking, filth, a door being kicked in, a garage door being destroyed, and neglect of a leak not being reported to me and landscaping not being maintained. As a landlord, I caution you to not use this company. They will not respect you as an owner, not uphold the terms of your lease nor will they care for your property the way a good property management company would. I know this because my family has owned rentals in other areas for over 30 years. Laurel is a fraud. Be advised.

Wonderful accommodations and a host who really cares made my vacation extra special. I would book…read moreagain.

Don't book with thus company! They advertise homes at crazy high prices and when you arrive…read moremultiple things won't work! Hilary, the owner is so rude and will badger you before and after your rental! Beware of this company and any properties they manage!

There IS a difference in property management companies. Pioneer is the best property management…read morecompany I've worked with in the Denver area. The bad ones will often overestimate how much your place will get in rent, attract underqualified renters, provide low quality maintenance, and as a result, you have a lot of turnover and unexpected damage to your property. I've been there with other management companies in Denver, including many with allegedly good reviews. The good ones will keep it boring in the best way--consistent, high quality renters, fair market prices, and actual property management that leads to less damage, less turnover, and better care for your property. That's what Pioneer does. They do a great job of attracting qualified tenants who PAY ON TIME. They plan ahead and make your rental property as easy as you had hoped it'd be the day you decided to turn a place into a rental. They're responsive on email and by phone, and they want to do the right thing for you. It has been a night and day difference working with PPM compared to other management companies in the area. If you're a property owner looking to rent out your place in the Denver Metro area, choose them. Your future self and your rental property will thank you for it.

My time renting from Pioneer has been nothing but positive. I've lived in their property for almost…read morethree years, and everything has been handled professionally. Bobbi Salkeld is wonderful and always helps with maintenance requests and questions right away.