I am reporting this place Massage Zone located in Katy TX (Mason Rd)…read more To the Better Business Bureau as poor and abusive service as My husband and I received Reflexoloy services and while I was getting my back massaged the male masseuse Mike left many bruises on my back. I asked several times to be easier but He Mike did not get softer only harder. I went back to Message Zone a day later to show the Manager pictures of my Bruises on my back I received from their masseuse and they kept saying they spoke very little English and I asked to speak the the manager and they gave me a phone number which I called whom also said they could not speak very good English. Thus denied me any help on the matter. I will be reporting Massage Zone in Katy location 829 S. Mason Rd. Katy TX 77450 to The Better Business Bureau for Abuse of receiving Bruises from their Masseuse.

Never even got the massage. I called to confirm the price I saw advertised. They said yes that…read morewas correct. After I arrived they said it was 10 dollars more. I said ok thank you went to leave they said ok they would honor it. Then I see they wanted to set up for a combo service that is cheaper but not what was advertised. Again I said ok no thank you and went to leave. Again ok ok ok we will do what we advertised. I just said no thank you and left. 2 stars the place seems very clean. No doors on the rooms they have curtains I think it weird but for everyones safety I get it.

Overall good experience. My mother and I went for a massage after a long move and did a walk in…read more Quick check in and got in for 1 hour massage for both of us. My mother's massage Therpist was Lee and he was great. gentle and kind with my mother who is elderly and likes soft massage. My massage therapist was ok. Water bottles were given to us post massage which was kind of them and a nice touch at the end and on a hot day. I would return and ask for Lee!

I particularly remember this day. I had such crazy back, shoulder, and neck pains. I called in…read moreadvance for an appointment, highly recommended. I went with the full body massage option. From previous experiences here, make sure you communicate your "problem areas" if any, to the receptionist or front desk person so they can translate that back to your massage person. My masseuse lady felt the tightness I had in those problem areas and worked her magic. She also stopped a few times to ask me if her use of pressure was okay. I'm a deep tissue kinda gal so I told her to go in on them knots lol. You pay for your massage first. If you're tipping with your credit card, that will be done after your massage. My only complaint is that they charge an additional card terminal service fee PER CARD TRANSACTION without verbally telling you. When I got home and reviewed the receipts, I was charged the fee for the cost of the massage AND when they swiped for the tip afterwards. I do not like that business practice. I could have been charged the fee once, but now I know to bring cash for tip next time or just cash altogether!!

Had a 1 hour Swedish massage with Kiki. She is wonderful and strong. Helped so much with knots in…read moremy neck and back. I highly recommend and will be back.

Loved the massage. It was to the point where I almost fell asleep on the table. It was my first…read moretime ever getting a proper massage which was very much needed. Lovely lady also. Almost makes you want to marry them and keep them to yourself

Horrible service to start with.. tried to charge me $60 for a thirty minute foot massage when the…read moreprices are clearly posted when you walk in the door... when i called her out on it she said oh its $45.. gave her my card to pay and she charged it for $48.. in my head i'm like fine it'll be the tip.. disappointing!!!!! foot massage was just a foot rub no massage involved... then when i came to the front to leave this lady had the audacity to ask me for a tip and the water she was trying to give me she took back when i told her she took her tip already when she swiped my card for $3 extra dollars and had the nerve to laugh.. smh long story short go to the professionals

Quiet. Dark. Thorough. Relaxing. What's not to love? I'm a…read moreReflexology aficionado (**see my other reviews). Stopped here because it was near the next appointment in my agenda for the day. $35/60-Minute foot massage. Like most of these places you really get a head-to-toe massage with an emphasis of time and attention on feet & ankles. This is the first time I've ever had the massage finished by a not-so-gentle pounding of little mallets up and down my legs. Interesting. I Offered a 20% cash tip and the girl tried to feign ignorance when she attempted to not give me all my change.

Worse experience I have ever had. I paid $65 for one hour but she was arguing with for 30 min (also…read moreI called her a week before and she told the price for one hour is $50, she increased the price in $10 in one week). She did not massage well and also does not know either one word in English. No suggest to go to this place in north Fry Rd

I had one of the best massage that I've had in a long time…read more Great place nice and clean. Very professional.

My review is based ONLY on Angela! She was sweet, kind and the best massage I have ever received…read more Wish they would get her back

Will be definitely reporting this place to the Better Business Bureau.I will be telling all my…read morefriends in the Katy area to avoid this place. This has got to be the absolute worst place to visit if you need a massage to relax your body and soul. The young lady that attended me was rude to welcome me in and did a poor job of explaining what was included in the packages they offer. I asked for the '60minute Combo' which includes 30min Body + 30min Foot Massage. I have visited other places where these items are clearly explained by the masseuse, and they check in on you for your comfort level. (not this place) The massage was more than lackluster. The masseuse asked me to pay before receiving the massage, she explained that it was company policy to do so like this. When the massage started it was continuously interrupted more than 4 times for 3 to 5-minute windows. At the end of the massage, she began doing the usual patting on the back which normally indicates the end of the massage, and I knew the hour had not yet elapsed. It had only been 40 minutes!!! Normally a masseuse will leave the room and greet you on your way out and leave to get dressed comfortably. In this place, she started making the bed and did not give me any space to get dressed in peace. Finally, at the exit, she wanted to force me to leave more payment as a tip and explained verbatim: "The $70 was for my boss not for me. You have to tip" and she refused to let me leave. I showed her my receipt and asked her if the payment covered the service. She said "No you have to tip, this is separate," I asked again does the "$70 cover the massage?" then she responded Yes. I walked out the door and she followed me out and screamed something at me. I am not sure what she said. 0-Stars if possible

Han and Megan were fantastic! Great with pressure points &…read morea soothing atmosphere! Thanks

Had a couples massage last week and it was just what we needed after a busy couple weeks. My…read moreboyfriend got a deep tissue and I had a Swedish. Both were excellent. I found this place on Groupon so didn't know what to expect. I was a little underwhelmed by the facility itself but the kindness of the staff went a long way. Forgot to take a picture of our room before the massage but took one real quick at the end.

If you're even thinking about it, the answer is YES! This…read morewas my second massage ever in my life, and my boyfriend's first. When you check in on Yelp, you get a $20 off offer! They also have specials listed on their website. We did the 1-hr Swedish couples massage. This experience also included free coconut oil and hot stone treatment. We were in treatment for the entire hour. The Swedish massage definitely brought the pressure we needed for our backs. The massage therapists were very nice! We didn't find anything to complain about this experience at all. We will definitely be back!

This is my second time visiting, and it was another great experience. I got the Swedish massage,…read moreand it came with a free add-on of hot stones for only $60. Not only are the prices affordable, but the massage was amazing as well. The facility was nice and clean and the staff were very friendly. Go ahead and book that appointment!