Never have I ever delt with such horrible people! I refinanced my car loan here and opened a credit card which THEY DID NOT EXPLAIN TO ME AND MAKE SURE I FULLY UNDERSTOOD THAT MY CAR WAS USED AS COLLATERAL FOR THAT CARD!!! I only found out a couple months ago as I tried to pay down my car loan with some extra money and they made me apply it to the card first. I tried to work with one lady, but I just couldn't make the min payments she wanted so I'd send what I could, and she would call and text me and was super rude and unprofessional. So I stopped communicating. Next lady seemed nice until I again couldn't send in what she wanted. If I have to choose payment on the credit card vs payment on the car loan, I'm choosing the car loan. I was told "how else are we going to get our money back?" And also told "If you can't afford the car then give it back". This was said as I tried to explain to her that I am in a financial crisis and struggling hard and I was crying like a baby (embarrassing) but I've been making sure to pay on the car loan as I need the car for work. I also only owe $900 or so on my car loan right now, and I just received a letter saying I have to pay the credit card in full right now, which was about $2K but now is $3K because of interest and such. Discover Card stopped interest on my credit card and I only have to pay $35 until I can get stuff situated. Skyward apparently can't do that? I also said once my car loan is paid it will free up $340 to which I can tackle the card. But that's not good enough? They want to sue me and take my car with only $900 left on the loan. What an evil business. My finances will eventually straighten out, but that company does not care about the community at all. POS company. read more

Since public reviews seem to be the only way to get my point across. I came in to the CU on Friday, July 25th in the afternoon with my two business partners in an LLC. After waiting around, we were sat with a video specialist in an office to open a simple business savings account. We filled out all the paperwork, and were told that the teller took it to scan in and send to the video specialist, and we'd hear in 2-3 business days, they weren't capable of opening the account then. Fine. Both tellers were standoffish and frankly rude in my opinion. We hear nothing, so I reach out 08/04 to follow up. First they say that I never filled out the forms. When I tell them we filled out everything provided when we were there, and they now say they've misplaced them. These papers have all of our sensitive data on them. Their only offer, we'll send you blank paperwork to start over. I'm so over Skyward, we're moving our business account elsewhere. read more

Would Rate a Zero. I have been with this bank for over 15 years and over the 15 years they have regressed to the most garbage credit union I've ever encountered. I have a list of grievances from discrimination, negligence, poor record keeping etc. What finally got me was they randomly needed my wife one day to deposit my weekly payroll checks. The problem is that she passed away a few years ago Tragically might I add. I know for a fact, I gave them records indicating my wife's death. It was a shock to my system, to see the least. This bank doesn't care about its members they won't even do anything to work with you. I've literally been treated like scum By their employees. Bottom line you're better off going to credit union of America or almost anywhere else. read more

Poor customer service, puts payroll checks on hold without notifying you and overall lack of professionalism. I have too many ACH payments otherwise I would switch to another bank. read more

Honestly I only use this credit union because I work at Cessna. If it wasn't for that jeez I wouldn't even think about it. The Netteller website when you login is just terrible. The options available are like it's still 2008. No option to add other banks for transfers, no option to transfer money to other banks, and no check deposit system that works properly anyway. It's just bad, I haven't even bothered trying to download the app, I guarantee that's way worse. The service is okay I guess they don't cause me issues. Really it's just the fact all their service feels so dated and out of the loop. Update your system, fix your card system, I got a new card and apparently it didn't recognize it so I ended up not having a card for a couple weeks while they sent me yet another one that had a chip on it.. get with the program come on! read more

Fix your mobile app and website! So many bugs and error messages I can't even log in sometime. read more

Skyward Credit Union - This is why I will be closing my account soon. I am constantly having problems trying to log in via phone app and browser... - Banks & Credit Unions Near Me - Wichita, Kansas

Terrific service! My husband and I have been members for 16. We have had numerous auto loans with them and I love their mobile app. They have never let us down and the staff are always friendly and helpful. We would recommend them to anyone. read more

Pretty good credit union. They're quite helpful over the phone, have pretty competitive rates, and keep Dum Dums on hand at the teller window. Make it Tootsie Pops, and I'll give them 5 stars. read more

Very limited to what you can do I'm switching to Bsnk of America because of how ass this company is and how late they process your checks after the date you were have received it. read more

It seams like Cessna has lost any concept of customer service and the credit union is no exception. There's a fee for everything along with attitude if you say anything about it. Membership means nothing. May as well do business with a to big to fail bank. read more

This bank sucks, I like how they say they are none profit yet, you buy 4 separate items for a couple dollars a piece and 2 days later something comes up and you need to overdraft $100. They will put the $100 first then the few small charges after the withdrawal to nail you on $25 overdraft fees EVERY SINGLE TIME so they can make an additional $100 off you!!! I had two transactions recently from my checking account I did not authorize from portfolio recovery, I dont owe them anything but my wife does I guess and since she is on my checking account its ok for them to take my money from my account and my bank wont do anything about it. I filed a dispute and they accused my wife of authorizing this and asked if I would press charges on her if they find she did so I told them to kick rocks. I opened a new bank account else where with an old bank I had for years and never any issues. Skyward knows nothing of customer service, half the employees are snooty and rude. Ive gone through the drive through and this snooty employee skipped me TWICE helping other cars that went to the window after I did while I was waiting on the second window!!! WTF is wrong with this bank!?!? They claim portfolio recovery is such a legitimate organization but yet you can find this all over the internet... https://forums.debtcc.com/collection-agencies/pra-checking-account.html https://portfolio-recovery-associates.pissedconsumer.com/portfolio-recovery-associates-stole-money-from-my-bank-account-20080802130024.html https://www.consumeraffairs.com/finance/portfolio-recovery-associates-llc.html https://www.ripoffreport.com/reports/portfolio-recovery-associates-llc/norfolk-virginia-23502/portfolio-recovery-associates-llc-scam-alert-help-prevent-attack-on-credit-report-nor-515481 This lady I talked to about my dispute just shortly after I filed seems to be pretty tight with portfolio recovery and swears they would never do something so unprofessional! pfft... F*** this bank, once I pay my 2 cars off im closing my accounts out! The rest my my money is going elsewhere. Do not trust this bank, they do not help nor benefit employees who are disabled vets or work at Cessna. read more

Excessive charges, limited hours. Poor customer service. Will do nothing to help me get a car loan. Membership in this "credit union" is meaningless. Feeling being taken advantage of. read more

Very unhappy at this point. My account was fraudulently hacked by someone in New Jersey. Although they told me not to worry, everything would be fine as it was covered by insurance. That's what I did. Why would it be any other way? I did nothing wrong. Well, things weren't fine. I have overdraft fees and my utility payments have been returned unpaid. I got robbed twice; once by the thief in New Jersey, and once by my very own credit union (because insurance covered anything that was a loss to them, so the fees I encountered was extra money they benefited from my misfortune). Why would they let a check go through when I didn't even have half that amount in my account to begin with? I was so upset and they were rude and uncaring. I will probably close the account as this is the second time they have gone back on their word. read more

Worst bank ever, I wait in the drive through a couple weeks ago to get a cashiers check, this old hag that works there is always rude with me. she skipped me to help this other costumer in the other line and when I say something about it she became rude, then when I finally got my cashiers check she crumpled it into the canister like really?!?!? I go in today and the clerk was a little rude, idk if she was having a bad day but I asked for a few dollars to be put into my checking from an inactive savings account and she didnt wanna move it all into my account (I have never had this issue before until today) until I asked her again so she did moved it but into my other savings account for some stupid reason. I asked more then once for it to be moved to my checking account. I cant do this from the app, its a completely seperate account, trust me, I know how to move money from my savings to my checking but for some reason this particular savings account is not connected to my other accounts. Anywho, im done venting, im going to be looking to refinance my car and get away from them and shut down my accounts once that is done! USAA and mid american credit union were great banks for me while I served in the Army! OH, also, I love how they claim to be a none profit bank but they will suck any nickle and dime out of you the best they can! They're like a mini bank of america read more