This past winter, I took my boat to Crowley's for winter storage because Hammond Marina was full…read more Crowley's storage fees were nearly double what Hammond Marina charges, but I accepted the additional cost because I needed a place to store my boat. I requested winterization, which was expected, and I knew the boat needed some rigging work. However, after winterizing the boat, Crowley's emailed me stating that one of their service technicians had performed a visual inspection of the mechanical assembly and related components and identified issues with my engine and drivetrain that required attention. I never requested this inspection, and before bringing my boat to Crowley's, I had not experienced any mechanical problems while operating it. After nearly $4,000 worth of repairs, my boat came back with more problems than it had when I brought it in. Since their work was completed: * My charge indicator, which had always worked properly, no longer works. * The boat no longer goes into reverse. * The tiller no longer has proper support and simply drops to the ground. * I had informed them that my battery charger was broken and that I had already purchased a replacement from Amazon, yet I was charged for a new battery charger anyway. * My companionway door was returned broken, and I had to repair it myself. When I took the boat out for only the second sail after the repairs, I heard a knocking sound coming from the drivetrain. Because I often sail alone, I did not feel safe continuing to operate the boat. I contacted Crowley's immediately, and they told me to bring it back. I had to pay to have the boat towed back to their facility at my own expense. At no point did I feel that Crowley's accepted responsibility for the new issues that appeared after their work. This experience has been extremely disappointing. I spent thousands of dollars and ended up with a boat that has more problems than it did before the repairs. Between the unexpected costs, the additional damage, and the lack of accountability, I have completely lost confidence in their service. Based on my experience, I will not use Crowley's again, and I cannot recommend them to other boat owners.

I've stored my boat for the winter at Crowley's for the past 2 years. I've only had the unstep and…read morestep the mast. They have been super easy to deal with. I postponed my splash date several times last spring without an issue. I do most of the maintenance on my boat. Their boat store always had the part (I think I've been lucky) Even the obscure transmission cable and prop shaft I needed. My comparison of storage prices and prices at there ship store puts it pretty close to others without the river run boats in the city need to do. Last, I've spent a lot of time in the yard over the past couple of years. Their employees are pretty friendly people. Random yard workers say hi are helpful.

Parts F Service F…read moreGear F I put in an order for Benetau parts may of 2015. To date, I have no status on the order. I followed up a month ago, needing information on and possibly more parts, but no status or information on that either. When I called today, their purchasing Manager Mike basically told me that they are not the only Benetau dealer around, and to go with elsewhere. Shady. Over the summer, had a yanmar issue. They are a yanmar dealer. After 2 or so months of back and forth, I could not get them out for service. Fail. These guys had a deal on sperrys at the boat show. They didn't have my size, so I paid for them, and they said they would ship them to me. A couple weeks later, they said no can do. I went online and I ordered them through someone wide, which tells me they were unwilling to honor their price. Shady. You have been warned.

This is my first year as a "sailor," and as such, have been doing so "on the cheap." I've been…read moreusing on-board gloves, bibs, etc. After last night's 34 knt winds and 40ish temps, I decided to invest in my own fowl weather gear. I didn't want to blindly spend $$$ without knowing sizing. Despite attending a sailing school not affiliated with Crowley's, and being a novice, I was treated incredibly well. I will absolutely be back for any sailing gear. Cheers.

They treat their employees like disposable tools. Very unprofessional and cruel. It was better ran…read moreunder sunset bay marina, the new owners don't care for their boaters as much as they do not care for the people keeping the company running. They tolerate abusive managers and the HR is extremely bias.

Pro: good at doing very specific work on Volvo Penta V8, ie change the oil and filter…read more Con: not good at problem solving, ie, why is a exhaust alarm active? Also, the communication was weak between the service coordinators and the service techs. Recommendation, don't let the service tech do work on your boat without you personally prepping them

They were extremely helpful and pleasant to speak with although the service i needed wasn't…read moresomething they do there. I will keep your business in mind if i ever need boat storage. They seem like an honest business. Thank you Stevens Marine

From the owner: Specialties Fiberglass Repairs, Mechanical Services, Mobile…read moreServices Products Brokerage Boats Sale, Replacement Parts Services Battery Replacements, Boat Detailing, Boat Launches & Haul Out Services, Boat Storage, Bottom Painting, De-Winterizations, Dockside Services, Engine Installations, Fiberglass Repair, Gelcoat Refinishing, Industrial Shrink Wrapping, Insurance Repairs, Oil Changes, Outdrive Services, Pressure Washing, Propeller Repairs

Anthony was fantastic to work with. We had a bar with a leather panel that was damaged due to an…read morealcohol spill that sat for months without us knowing. He was prompt, as friendly as ever, completed his work in-house in a timely manner, and it came out like brand new. We would recommend him without hesitation.

Completely and totally ignored my inquiry regarding furniture repair, duly submitted to the e-mail…read moreaddress listed on their own website.

I just read Micheal V's review, and I believe it 100%. My wife and I had a similar experience from…read moreYachtsalesinternational in that they made empty promises. To make things worse, we were about to lose our financing since we didn't close on a boat that was not ready and was still on blocks the day after we lost our loan. We tried to work something out with them, but their attorney demanded and additional deposit of over $100,000 and they already had $100,000 plus. They say they were ready to close. I'm sure they were. They just didn't have a boat to deliver. They have not and will not return any of our deposit. As of now, we our out over $100,000. However, we are perusing legal action. There are a lot more details, but that sums it up. The picture posted is the boat on blocks with no propellers because the bearings were not available make the boat boat unseaworthy. I'm am happy to show anyone interesting in purchasing from YSI our email and text interaction. You can make your own judgement. There are so many boat brokers and boats. Personally, I would move on.

My wife and I are very disappointed in a yacht we recently bought from Yachtsalesinternational…read more First, the yacht was delivered in San Francisco (where we live) from Florida two weeks late, forcing us to rent another yacht for my wife's birthday party. Throughout out experience, our broker kept on giving empty promises. We now have the yacht at our new berth and an inspection report fromour expert has shown a lot of malfunctions on top of what I can visually observe. According to photos sent by the Yachtsalesinternational, the yacht has no mechanical problems, yet there is an ignition switch failure, a propeller that looks like it hit a rock, and a vibrating engine. These blemishes were never covered in the description and the boat was described as "mint."What I am disappointed mostin is the torn leather all over the furniture, which was again not captured in the photos. Yachtsalesinternational, through a phone call, says this isminor damage, but it means a lot to me. I am also disappointed by the damaged hull on the left side and the fact that our broker never brought it to my attention. Sadly, I have now paid for the boat and ownership changed to my name. All I can do is do endless followups with Yachtsalesinternational to get all of these issues amended at their cost.

This guy sucks at his job. So unprofessional and unorganized. The boat was cleaner before he…read morestarted the job than it was after he was done. Ceramic didn't last long....maybe a month. He also said he would come back and clean up the boat and he did a no show and never called back.

They were a pleasure to work with and very professional. Look forward to doing business with them…read morein the future.

Im senior at Addison ,Il Im need mechanical & electrical…read more Update im wires system & motor work good ,it may ck injection

Olga and her team have done amazing work on my boat cushions and sun shade. Jobs were done quickly…read moreand perfectly. very reasonable pricing too. she's my go-to!

THREE HOUR TOUR I…read moremust say that the Yacht Club is hard to find by land but not by sea. I love the fact that it is hidden because it makes it feel like an exclusive club. I had two different GPS devices running and both could not get me there. I finally had to call my buddy who talked me through the maze. This yacht club was established in the early 1950's. The club house has the feel of a Northern Wisconsin hideaway yet it is only 14 miles from downtown Chicago. It had all of the charm in the world without the attitude you would think comes along with the word "yacht club". All of the members were really nice and it felt like one big family. We met Lee who was 91 and had been a member of the club for the last 50 years. He had a ton of great jokes and kept us laughing. Lee looked at me and said, "Did you hear about the empty barrel?" I said, "No!" He said, "There's nothing in it!" How cute was that joke? This guy rocks! The coolest thing about the club is that after 30 years of being a member you are grandfathered in as a lifetime member, which means no more dues. Lee told me all about the 8 different boats he has had over the years. I loved how with each new boat he had it kept getting bigger and bigger then his last two boats got smaller. I guess that is what my future holds. He even had a photo folded in his pocket of him and his wife on their boat in 1967. It was really precious plus he was rocking a tiger swimsuit. I asked him if he still had it and he said yes. There is a great beach area which is protected by a bay. The water is not very deep at all. The kids can play on slides and swings right on the sand. This is one of those places where you can just get lost for the summer but you are still in the shadow of the city. The club house is fun with an outdoor fireplace grill. I want to come back here and grill a steak on that thing one of these days. All of the boat slips have water and electric hookups. You can even set up a table and grill right on land where you park your boat. It is like the most perfect place to have a party or spend your weekends. Everyone loves being on the water considering most of the Earth is covered by water. We all want to feel our inner Gilligan and set sail out to some tropical island. This place will feel like you are on vacation even though you did not have to travel very far to get here. I would not mind being deserted here as long as they had beer & tropical music flowing all day long.