The company employees, from the top down, do not return phone calls. If they are in the…read moresales/marketing business, I would think they would return every phone call they would get. Will take our business elsewhere. How unprofessional and disappointing.

They treat their employees like disposable tools. Very unprofessional and cruel. It was better ran…read moreunder sunset bay marina, the new owners don't care for their boaters as much as they do not care for the people keeping the company running. They tolerate abusive managers and the HR is extremely bias.

Pro: good at doing very specific work on Volvo Penta V8, ie change the oil and filter…read more Con: not good at problem solving, ie, why is a exhaust alarm active? Also, the communication was weak between the service coordinators and the service techs. Recommendation, don't let the service tech do work on your boat without you personally prepping them

CUSTOMER BEWARE, DOES NOT HONOR SERVICE WARRANTY! I paid…read moreDon's Auto Interiors to replace the convertible top on my 1999 Porsche 911. Unfortunately, the installation was not completed correctly due to their technician's lack of knowledge and led to multiple issues, including improper top alignment, damage to the new top material, modification of my vehicle without my authorization, and water intrusion that later resulted in additional repairs. Upon pickup, I immediately noticed a few issues: 1. There was a gap on the passenger side between the convertible top and the door frame (this didn't exist before the replacement). The technician said that it will take some weeks for the fabric to stretch out and get fitted to the frame. 2. There were two areas where the top was already damaged (small nicks) which the technician said was due to the top getting hooked by the door. Due to the top getting hooked by the door, the technician also said they had to slightly grind away the corner of my door so that it wouldn't further cut my top material. 3. Last issue and the most minor, the fabric from the interior has a plastic brace that clicks over an interior bar and this kept getting unclipped. Unfortunately, the gap never resolved, and I later learned the top had not been properly aligned during installation which led to water intrusion that eventually led to additional repairs which included the replacement of my water damaged ECU. After discovering the problem, I contacted Don's and had to wait one month and a half for an appointment. When I finally brought the car back for inspection, the technician was unable to identify the exact repair needed and directed me to Porsche for further diagnosis and to replace the ECU that was damaged before they could correct the top installation. Porsche confirmed that the top had been installed incorrectly and required alignment correction and replaced my ECU. I contacted Don's immediately, and spent months contacting Don's and their manager Desmond trying to get my installation corrected. Don's offered a replacement top but refused to install it, refused to pay for installation elsewhere, and refused to provide a refund for the installation service I originally paid for. In other words, I paid for a completed installation and correction of any installation-related issues, but the shop ultimately stated it was no longer capable of performing the work. What has been most disappointing is not only the installation itself, but Don's and their manager Desmond's lack of accountability, lengthy delays, poor communication, and lack of a meaningful resolution. I trusted the shop's expertise when I raised concerns immediately after pickup, and months later I am still left with the cost and burden of finding another shop to complete the work correctly. My experience can be summarized as follows: * I paid for a convertible top replacement that was not installed correctly. * I reported the issues immediately upon pickup. * Porsche later confirmed the top was improperly aligned during installation. * I incurred additional expenses for diagnosis and repairs related to the water intrusion. * Months passed while I attempted to have the issue corrected. * Don's ultimately stated they could not perform the corrective installation because they no longer had a qualified technician. * Despite being unable to complete the work, the shop refused to refund the installation cost.

Don's Auto Interiors& Tops did an outstanding job replacing my wife's headliner in her 2010 VW…read moreBeetle. The work performed looked like it came right off the assembly line, PERFECT! I highly recommend Don's Auto Interiors & Tops, EXCELLENT EXPERIENCE!

Im senior at Addison ,Il Im need mechanical & electrical…read more Update im wires system & motor work good ,it may ck injection

Olga and her team have done amazing work on my boat cushions and sun shade. Jobs were done quickly…read moreand perfectly. very reasonable pricing too. she's my go-to!

~warning ~ do not use this boat shop. they suck. complete scam on my boat repair. payed to get it…read morefixed and got it back doing the same thing i dropped it off to be fixed. $700 down the drain. terpstra marine did the same thing. i'm a disabled veteran and saved awhile so i could have boat motor fixed. but was scammed. fall 2025 they said i'll call you back to set up to fix it again.......no call. in spring 2026 i call again. we'll call you back busyn with spring openings. month goes by no call again. so i call again oh we had a employee pass away. well i called a month ago. this is crap so warning don't let them work on your boat.

From the owner: For boats we winterize, store, repair, haul, tune-up, launch, and more! We're an authorized…read moreShoreStation dealer! We retail boat lifts, docks, and thousands of boating parts and accessories.

This business was excellent when it was ProShred. However, the business has been sold to vital…read morerecords control for about a year now and the customer service is nowhere near what it used to be. They used to be very polite, helpful and accommodating. You used to be able to call in and ask a question and speak with someone on site or get clear answers about the process. Now there's a lot of ambiguity in the process. You used to be able to go in without an appointment and have your documents shredded if there was a truck on site. Now you cannot just go to the site. You have to have an appointment scheduled in advance and canceled in advance if you cannot make it per DeShawn and Customer Service.

My small (Elmhurst) office has 2 Pro-Shred lock-boxes on site. As they were full, I called for a…read morepickup a couple weeks back. Fella said he would fit us in for a special 11/24 pick-up. Great. But nobody showed up. I e-mailed and was told our regular pick-up was being pushed to back to 12/1. It was as if my original phone call had never happened. Again, Pro-Shred was a no show on 12/1. On 12/2, they tell me they show their (phantom?) truck was here yesterday morning. Perhaps I am imagining it, but our shredding sits untouched in the hallway. It's been 2-weeks, and I am still trying to get them to make a pickup.