I bought our new mattress here and it's incredible ("springair desire plush"). The staff here are…read morefriendly and their pricing is reasonable. This is actually the second mattress I've purchased here and I recommend this store to anyone. Deconstructed of the "sexy" expensive displays of big box stores, there is a capacity to offer good quality items at not big prices comparatively.

From the owner: "Quality Never Had a Better Price" - Sleep Depot has grown into one of the provinces busiest…read moremattress and furniture warehouses. We receive mattresses by the truckload, and with our low overhead we are able to sell high quality mattresses and furniture at the lowest prices possible.

If they sell stern and fosters I paid 7000 dollars and the buttons twist and are uncomfortable even…read morewith a cover. Sadly after 7000 bucks I spent more for a mattress cover

Service and knowledge were excellent. There was a good array of mattress types and prices were very…read morecompetitive.

While I agree they have very nice furniture in the store, my problem was getting what I wanted…read moreafter paying for it. I was ordering a Recliner and a couch, but somehow the order kept getting mixed up. I was very clear about wanting a couch about 6ft long, for when my Son visits. He's 6ft 2in. I ended up with a Loveseat or as they called it a "Condo sized couch"! At no time at all did I agree to this, but all I got were arguments, saying I did. Well, I'm 5ft 7in. and for me to lay down on it, I have to bend a lot to fit on it. Well, at least they got the fabric right. The recliner I wanted was extra firm, (for a bad back) and found a really nice plaid pattern of pastel pink, leaf green and a Carmel colored stripe that matched the fabric of the couch. The clerk kept trying to get me to opt for bold prints especially one with dark blue and green leaf patterns on it. I very plainly said no, I wanted the plaid I picked as I don't do bold prints. So she went to check availability of the fabric and came back that I'd have to pay extra for the print I wanted. No problem. So what happens, she ordered the leaf pattern that I didn't want! I noticed it on the receipt after I got home. So I went in the next day to complain and showed her again the print I wanted. So she tried to talk me into a gray colored plaid instead. I told her again that I just wanted the pattern "I chose!" She said that she'd correct it and send a copy of the revised sales receipt. Plus it would take 8-12 weeks for them to arrive. Then about 8 weeks later I hear they're closing for Retirement. I go in again to see about my order. This time she was quite testy with me that the order was fine and not to worry. A few days later, I hear my order is in and to arrange a delivery time, which I did. Imagine my surprise when I got a Love Seat instead of a couch and my Recliner was in the gray stripe pattern! I went into the Store again, with one of the cushions in the gray stripe pattern and about the couch. Same clerk again absolutely arguing with me about my choices and that's what they gave me. She even kept telling me how she had 20 years of experience in Sales, so she knew how to write an order. Unfortunately all of a sudden the fabric sample of the plaid I wanted was missing, and repeating all sales were final But I find it very interesting that all the sales orders and what I got were for items "she" kept pushing and the only thing that was what I wanted, was the fabric of the Love seat! Also, I'm a Disabled Nurse and use a scooter. So with all these trips back to the Store, battling with their front door to get in the Store in the first place, was prohibitive, I didn't need more problems dealing with their staff!

This week my second hand deep freeze finally packed it In during the night. FW responded to my…read moreearly hours email as soon as they opened. They had a comparable unit on sale and had it delivered by lunchtime the same day. No loss on my precious frozen goodies and meats. For a small fee, they took my old unit away. I have lived in Maple Ridge for over 20yrs and have accumulated quite a collection from FW. Only thing missing now is a new dryer. But I can wait! Thanks for prompt, friendly service and fair pricing. FULLER WATSON is my go-to for appliances.

Gerry is a solid salesman; I got the couch I needed for the price I needed; and they weren't pushy!…read moreWould go back for sure.

Bought a top of the line King Size mattress from them, bad purchase…read more It is like sleeping on a rock. Called within a few days and was told it will soften up, just walk on it for a while this is normal ! NO RETURNS OR EXCHANGES . What's funny as I was loading it it didn't look like the floor model and was told it was the same but different color. So it's been over a month and hours of walking on it like they said to do and no difference to the rock hard product from the day we got it. So I guess you get WHERE you buy from. Shop where you don't get hit on the ass and pocket book on the way out. Too bad, the guy was actually a good guy just bad product and policies

I neglected to write this review during the hoopla of Christmas eating and shopping, & more eating!…read more Been using a futon all these years, the life of a bachelor falling asleep while watching the sports highlights or working from the laptop lol, so time for me to spoil myself. as you get older, gotta take care of yourself, esp. the back. What only started as fact-gathering, as one of my hockey friends works for Sleep Country, ended up in a nice purchase! Not that I was talked to, but the owner Neil, it's amazing what a wealth of info when it comes to buying a mattress. As i'm in sales too, i'm sure all the competitors offer similar 90-return policies, price-matching, make you try all the different beds and all but here's why I chose Simmons: --assembled and made here locally! --Sleep Country doesn't specialize in any particularly brand, as they carry all brands --their discounts based on what incentives the manufacturers offer to the sales ppl! It's all about the service, and they let me try 6 different beds, there for about 2 hours, gradullay narrowing down to me liking the medium firmness, with a soft 'topper'. and i'm just amazed how much quality sleep i get now; from 4 hrs to about 6, though when i know i have to wake up early on just a few hours of sleep, then i'm back to the futon/sofa ;)))

We had the best customer service experience at this store. After a disappointing experience at…read moreIKEA, we reluctantly went into Sleep Country Canada, expecting a pushy salesman to be in our face. Boy, were we wrong!! Mike asked us what we were looking for, listened to us, gave us a few choices, and helped us pick the perfect mattress. Then it was time to talk price. We expected to pay through our nose but the one we picked happened to be on sale, and he offered to throw in a fancy mattress pad, and delivery was free, and they have a service to take away your old mattress for only $10.50!!! That was on a Wed, he scheduled delivery for Sat, he said the delivery guys would call between 8 and 9 am to give us a time for delivery. They called at 8:20 am, they said they would deliver between 2 and 5 pm, they arrived at 2:30pm. It was raining and I hadn't covered our floors yet but no problem, out of their pockets they pulled out booties to slip on!!! They were courteous, professional and extremely efficient!!! Now, if the mattress lives up to its expectations, I would say that the whole experience was heaven sent!!!!

I bought a power bed and mattress probably nine years ago now and the controller was starting to…read morefail. I called Mr. mattress and he sent somebody to replace the controller at my convenience. Amazing service. I've been buying beds from Mr. mattress for probably 30 years Expert knowledge, quality and service can be counted on from this company. I always suggest to my friends and family to check out this company before making an important decision on a mattress. Thanks for your great service.

The service at Mr Mattress is outstanding! Had a good conversation with the owner about mattresses…read moreand he was genuine, honest, knowledgeable, and down to earth. At first I was going to go to one of the bigger company stores but when I looked online I just felt they were overcharging on everything, whereas the Mattress guy gave me a great deal and took away my old mattress for a small and reasonable fee. All in all the amount I paid was great value for the great quality and I love that it's made locally and I'm supporting a small local business. The delivery guys were super friendly and easy going and my whole experience was just fantastic. I would definitely recommend and will go back for my next purchase. Also, I don't know if I ever want to leave my bed. It's sooo comfortable!! I love it!!

Oleg and Kyler were amazing, very caring about my sofa, they where fast and took there time,…read moresetting everything up Nicely, thank you so much!!

I purchased a recliner from Box Drop in Bellingham approximately a year ago. Value yes but you get…read morewhat you pay for no way around it. Recliner has broke and I called in and was told by a gentleman that they have no control over how their stuff is made and nothing they could do. Just beware you always get what you pay for.

I've gone to 2 other JYSKS in the area and after my experience with them, I'd suggest skipping this…read morelocation. See - this store by far had the most patio furniture options available (a hard find at the end of summer!), so I was pretty excited when I arrived! (and incidentally their stock is the reason why this is a 2 star and not a 1 star rating.) Unfortunately the staff were completely unwilling to help. While both the King Edward Street and the Lougheed Hwy locations chatted with me happily about my wedding needs and went out of their way to get us set up with whatever patio chairs they could rustle up - this store point blank said no to selling what they had on hand (and both staff members I spoke to said it was the manager's discretion to insist I order and wait 2 weeks). Sometimes having a bit of compassion and flexibility goes a long way in achieving return customers. JYSK as a whole has impressed me to date, but I'll not be coming back to this specific one in the future.

I've purchased 3 times now from WR Mattress Gallery, and been impressed with their product and…read moreservice 3 times. Most recently we purchased Iron Man beds, they are amazing - this makes sleeping the experience it's supposed to be!! Dave, your product knowledge is excellent, thanks for helping us make the right choice for us. You didn't pressure us one bit and you answered all our questions. When it came time for delivery, the guys were fantastic, helped me to move my old beds around to make way for the new - you just did a fabulous job. Even the follow up has been much appreciated, checking in to see if we are satisfied (absolutely!) and offering to exchange the pillows when we realized that we'd picked the wrong ones... we ended up exchanging them for the ones you'd recommended in the first place! Happy to recommend you guys, thanks for everything!

Called Mark to see about getting some pillows that were recommended by my brother (who bought a new…read morebed and pillows from this company). Mark was very accommodating and put two pillows aside for me even though I wasn't picking up until the following week. When I went in to pick up I was greeted with smiles and very friendly staff who were more then willing to find me one extra pillow to purchase. Definitely the place I will go when I'm in the market for a new bed. Good job guys!