The place is a bit hard to find as you have to follow the small signs that direct you to the…read moreshowroom. The showroom is quite big with a good selection of appliances that are usually half priced... Some appliances did not have any pricing so we had to ask. Service is fair.

Best service in Maple Ridge! People are exceptionally helpful and friendly. Greg is one of the…read morenicest, friendlies, knowledgeable people I have ever met. I would recommend this store to everyone.

rudest service or should I say non service ever! Will NEVER go back there again! The young woman in…read morethe sewing department needs to learn some manners and how to speak to customers!

The name of his company appropriately reflects his work as he deserves 5 stars. Very knowledgeable…read morenice person. I would certainly recommend Rohid for any appliance repair.

Rohit is a considerate, stand up professional-- he helped fix an older dryer that stopped working…read moreand explained everything throughout the diagnosis and repair. His rates are fair, work was quick, and he's an excellent communicator. I'd highly recommend Rohit for your next appliance repair.

ProFix Appliance has fixed my washing machine, my dryer, my oven door and my microwave in the past…read moreyear. I cannot recommend this father and son team highly enough. Their communication and responsiveness is excellent and their pricing is accurate and fair. They have superb customer service. They come with tools and fix what they can on the first visit. If they need parts - they go get them and return the same day. I appreciate Profix Appliance and will continue to use this company for all of my appliance servicing needs.

I highly recommend ProFix Appliance Service. I had a washer problem, as the water was not draining…read moreand the machine was not balanced. This service came out immediately and after an hour identified the problem They ordered the necessary parts and told me they woud come back for the install in 3 days. True to their word ( which is highly unusual these days) they were installing the new parts on the 3rd day. The washer now works great and doesn't make noise when spinning out.. They are very polite and most important competent!! Good Guys to know.

Just home from vacation and went to wash clothes this morning and the washing machine would not…read morestart . Called Electra Fix at 10,30 and the technician named GUY arrived at 11.30 and problem was found and repaired by noon Guy the service tech was professional , polite and had to do some serious heavy moving to get the stacked washer / dryer combo out of a very compact space . He did this without damaging the hardwood floors and left us knowing the problem had been identified properly and fixed so we do not have further problems Certainly would use Elecrta Fix again for any appliance problems B Smith

If there were an option to give zero stars, I would choose it…read more I had a disappointing experience with Electrafix Appliance Repair. On Dec 31, 2025, I paid $126 for a diagnostic visit for my dryer. The technician performed only a brief inspection and concluded the issue was likely a thermal fuse without fully accessing or testing the heating coil. The next day, I received a repair quote of $641.81, which was in addition to the $126 diagnostic fee already paid (I did NOT proceed with or pay the $641.81). I later hired an independent technician who properly diagnosed the problem as a burned-out heating coil, which Electrafix had not tested. After I provided photo evidence and repair documentation, Electrafix acknowledged the misdiagnosis and agreed the $126 should be refunded. However, they refused to process the refund unless I signed a broad release waiving all current and future claims and agreeing not to post reviews. I declined, as this condition is unrelated to the refund. In addition, my dryer's front panel was found damaged and not properly seated after their visit. Electrafix denied responsibility. Based on my experience, I strongly do not recommend this company if you want to avoid wasting your time and money. I want to respond to the owner's comment and clarify the facts for anyone reading this: Your technician refused to reinstall the dryer's front panel properly. After I asked him to do so, I immediately noticed it could not be reinstalled correctly. When the independent technician later opened the panel, the damage was already visible. The independent technician repaired the dryer from the top, without moving the machine, and there was no need for two technicians. After your technician's misdiagnosis, your company provided me a quote of $126 + $642.81 based on that misdiagnosis. Following that quote, I cannot imagine what could have happened -- you would have charged even more for such a small repair, not to mention the time lost. I believe the $126 diagnostic fee should be refunded unconditionally. Your claim that the damage originated "from the inside" or from independent work is incorrect and unsupported, as the damage was present immediately after your technician's service. Disputing responsibility for damage under your care raises serious concerns about business practices. Customers deserve transparency, accountability, and fair resolution.

Amin has done repairs on our refrigerator, garburator and dishwasher over the last 10 years. he is…read moreprofessional, respectful and super capable. Amin has been able to fix all our appliances in a timely, and economical fashion! most importantly, we trust him!

I have been with this Company for years,always happy and satisfied,highly recommend to everyoneread more

While I agree they have very nice furniture in the store, my problem was getting what I wanted…read moreafter paying for it. I was ordering a Recliner and a couch, but somehow the order kept getting mixed up. I was very clear about wanting a couch about 6ft long, for when my Son visits. He's 6ft 2in. I ended up with a Loveseat or as they called it a "Condo sized couch"! At no time at all did I agree to this, but all I got were arguments, saying I did. Well, I'm 5ft 7in. and for me to lay down on it, I have to bend a lot to fit on it. Well, at least they got the fabric right. The recliner I wanted was extra firm, (for a bad back) and found a really nice plaid pattern of pastel pink, leaf green and a Carmel colored stripe that matched the fabric of the couch. The clerk kept trying to get me to opt for bold prints especially one with dark blue and green leaf patterns on it. I very plainly said no, I wanted the plaid I picked as I don't do bold prints. So she went to check availability of the fabric and came back that I'd have to pay extra for the print I wanted. No problem. So what happens, she ordered the leaf pattern that I didn't want! I noticed it on the receipt after I got home. So I went in the next day to complain and showed her again the print I wanted. So she tried to talk me into a gray colored plaid instead. I told her again that I just wanted the pattern "I chose!" She said that she'd correct it and send a copy of the revised sales receipt. Plus it would take 8-12 weeks for them to arrive. Then about 8 weeks later I hear they're closing for Retirement. I go in again to see about my order. This time she was quite testy with me that the order was fine and not to worry. A few days later, I hear my order is in and to arrange a delivery time, which I did. Imagine my surprise when I got a Love Seat instead of a couch and my Recliner was in the gray stripe pattern! I went into the Store again, with one of the cushions in the gray stripe pattern and about the couch. Same clerk again absolutely arguing with me about my choices and that's what they gave me. She even kept telling me how she had 20 years of experience in Sales, so she knew how to write an order. Unfortunately all of a sudden the fabric sample of the plaid I wanted was missing, and repeating all sales were final But I find it very interesting that all the sales orders and what I got were for items "she" kept pushing and the only thing that was what I wanted, was the fabric of the Love seat! Also, I'm a Disabled Nurse and use a scooter. So with all these trips back to the Store, battling with their front door to get in the Store in the first place, was prohibitive, I didn't need more problems dealing with their staff!

This week my second hand deep freeze finally packed it In during the night. FW responded to my…read moreearly hours email as soon as they opened. They had a comparable unit on sale and had it delivered by lunchtime the same day. No loss on my precious frozen goodies and meats. For a small fee, they took my old unit away. I have lived in Maple Ridge for over 20yrs and have accumulated quite a collection from FW. Only thing missing now is a new dryer. But I can wait! Thanks for prompt, friendly service and fair pricing. FULLER WATSON is my go-to for appliances.

I replaced my dishwasher, and James was very helpful. The Sharp model has LED lighting. Super quiet…read moreplus a heavy duty pot/pan cleaner . The installation was done by Jett. He was extremely detailed and did a wonderful job Installation includes haul away. No pressure sales. 2021 stove 2022 refrigerator 2023 dishwasher So I am happy

This company is absolutely predatory. They sold a Beko refrigerator to our contractor less than 3…read moreyears ago and the ice maker has already gone out. They won't even come look at it unless we pay them $137.00 After we give them that then they will charge us for the repair and replacment. I will NEVER use this company for anything again and I hope no one else does either. I only gave them one start because this review won't post with 0 stars.

Cory did a great job getting my service issue resolved with the extended warranty company and made…read moresure we got a new washing machine quickly.

I was really impressed with Cory at Judd & Black. He was extremely helpful, listened well, and I…read morefelt answered a few pointed questions very honestly that led to a cheaper choice. His explanations were helpful, and he was very attentive. I also liked the show room and thought it presented some cool ideas. I was also impressed with their service provision. Cory explained why they can only arrange service for what they sell--which made sense--but then I was impressed with possible outcomes if purchasing there. I would buy something here without hesitation.

We went in looking for a dual oven with convection/air fry capabilities in both. There was nothing…read moreon the floor with what we were looking for so the sales associate, Tracy, showed us options online. We finally settled on an LG model as she told us it had the features we were looking for. Trail's own spec sheet also supported this statement. So, all good, arranged delivery, paid ($2500) and left happy. The unit was delivered a couple weeks later, the delivery went smoothly but, because we were replacing a gas oven we couldn't plug it in until the gas line was capped by a certified gas-fitter. They could have mentioned this in advance as Tracy knew what we were replacing. So, the guys left, we arranged for a gas-fitter, got the line capped a couple days later and finally were able to test out our new range which we soon discovered did NOT have convection options on both ovens after-all - just the bottom one. When I emailed Tracy with my concern, she responded by saying that the LG model we chose doesn't have convection in both ovens (even though she told us it did when we bought it) and attached the full owners manual as a pdf to prove it. Now of course this annoyed me as both she and the docs she showed us in-store before we bought it, said it was dual convection. That's why we bought it! If she had doubts about what she was saying then she could of reviewed the user manual before we bought it and which of course we didn't have access to until they delivered the oven. She also said if we'd used it then it wasn't returnable - luckily for us, other then testing the features we hadn't actually cooked anything. After multiple mailings, back and forth over the course of a week, we finally received confirmation they'd take it back with a 5% restocking charge which she said was a great deal as its usually 25%. Annoying we had to pay this + the delivery costs considering it was her mistake in the first place! So, they came by a few days later, picked it up and we were told, after they got it back to the store and inspected it, that we'd get our refund. After almost 3 weeks, and many emails later, we finally got our refund. Overall a painful experience with poor knowledge about Trail's products demonstrated by the sales rep, never taking any responsibility for the mistake or apologizing and essentially blaming us for selecting the wrong model. Add that to being out a few hundred dollars in delivery and restocking charges and being without a range for several weeks. In the end we found a Samsung (at Home Depot) that had the features we wanted but it was gas so we then had to pay the pipe-fitter again to uncap the line so we could hook it up. Those costs could have been avoided as well if Tracy had just told us up front they didn't have what we were looking for. We won't be going back to Trail.

trail appliances service was really good... no problem ...then it came to the delivery... my…read morekitchen was all marked up and holes put in my floor ...IAM MAD... we had someone come in to see if they can fix it. NO THEY CAN NOT.IT HAS TO BE REPLACED .. so now they only offered 1900.00 ...well we were told it will cost 6000.00 that doesnt even pay for the cost of flooring...well i did want to buy new appliances but not from you