A perfect stay at Best Western Plus. We willl stay here every time we are in the area…read more A clean, fresh, tidy hotel. Staff are polite, friendly, and very helpful. Easy to check in and check out. Thank you for a great experience.

Surprised. Clean…read more Good staff. Good amenities. Breakfast is ok. Room was clean. Very simple. Bed was ok. Parking was ok. Everything worked. Cookies were good. Coffee was terrible. I would not hesitate to return.

We needed a place to stay for a last minute trip to St. Albert…read more Horizon Motel was very clean, quiet and safe.

This place is only $75.00 +tax per night. That was the cheapest rate I could find in all of…read moreEdmonton and the surrounding area. For that reason alone it was worth the 3 stars. I needed to be in St Albert so it worked out for me as well.

excellent place and staff! Great experience every time we went close by for work and stayed there!…read more Clean, quiet, well maintained, friendly people. Would go back there any time!

Food stored on floor in cooler. No cleaning sanitizer in kitchen. Food preparation surfaces cleaned…read morewith bleach instead. (Which is toxic and against health guidelines.) Chef has no understanding of basic sanitary concepts. Should be shut down by health department. DO NOT EAT HERE.

This westend hotel is nice, neat, and comfortable. The location is close to a Walmart and strip…read moremall and a short drive to West Edmonton Mall. The parking lot can get full in front of the hotel but there's also parking in the back. The staff who checked us in was friendly and the process quick. There are 2 elevators and the wait was never too long. Just outside of the elevators on the main floor is the pool area and gym. Being on the second floor, we also used the stairs and they were clean and not creepy. The room is spacious. The bathroom had ample counter space for 2 toiletry bags. There's a mini fridge and coffee area. It's too bad they didn't offer tea though and there was no sugar for the coffee which could have been missed for our room. The bed and bedding was comfortable and they give you lots of pillows. There was a sofa which is great for seating and magazines on the table. The work desk was also new and had a nice chair. The room would be great for business travelers and those on vacation and want to relax. I didn't use the pool/hot tub but it was often occupied. I used the gym on a Sunday morning and there were kids in the pool and adults in the hot tub. The gym can get a bit warm with the sun shining in the window but it's decent with an elliptical, treadmill, bike, and lots of free weights with one bench. Water in the cooler and sanitary wipes for the machines was great. The main area is nice with lots of seating and the open restaurant is convenient as there's also a Starbucks. I've had a few meals in the restaurant and the service is attentive and good food. There are conference rooms and washrooms close by too. Great option for a hotel for those looking for a place to stay in the west end!

Stayed here for YelpYEGStaycation partnered with Edmonton Tourism. I loved the layout of the room!…read more The colours were fabulous. Everything felt so modern and fresh! The artwork in the rooms felt totally Fung Shui! The bathroom was spacious and had a huge armoire with iron and blow dryer tucked inside (thanks for helping me find it, Hans!). The free Wifi was easy to access and maintained connection throughout the weekend - bonus! I would absolutely recommend this hotel to anyone traveling to Edmonton. Located minutes off the Henday and close to West Edmonton Mall. The cafe/restaurant was fabulous and perfectly made my Starbucks Caramel Macchiato.

Honestly speaking, it was a good value for money. The staff were friendly, the bar was amazing,…read morerooms were pretty clean even though the designs are pretty outdated if you compare them with todays standards

Overall I had a pretty good stay. Room was very clean and although small still quite nice. The…read morefront desk staff were super nice, and helpful. No major complaints!

Great staff, friendly and amazing location. They helped us with all of our luggage while we were…read moretravelling. The bed was amazing and I loved the luxury bar and snacks included. They have great tea selection in each room as well. The hotel is very old and haunted ! Read up on it and enjoy the stay. They have lovely tea rooms and dining experiences. There was a patio closed for renovations due to the fire that was there.

Omg... this place... so, it's difficult to describe until you've been there. It's gorgeous and the…read morehistory is there but.... The staff has got to pick up the pace if they'd like to keep American clients. We are quick, to the point, and off to the next adventure. But... overall, I would go back in a heartbeat and just maybe I could and can change as well... it's good to slow down and enjoy life... it's good to truly have a meaningful conversation, enjoy a meal or a drink.... So just maybe our cultures could collide!! Thank you all, especially Shiloh, you were my saving grace!! FYI- the red shoes are now safe in America ( they did get lost in Vancouver) and my daughter Parker is obsessed with her new money.. thank you pretty lady?! Lmk when you're in America

Love this place. That was one hell of a buffet and every one of the staff we met were awesome…read more I don't know what else to tell you, but to describe some of the food. The potato salad was a favorite, as were the homemade hashbrowns and the roast beef. I was impressed to see asparagus as a side dish. I'm pretty sure that chocolate cake I took a photo of is homemade. It's missing that chemical aftertaste and had a pleasantly curvy shape. We'll be back again sometime soon.

I attended a Christmas party in December in the conference centre part of the hotel. It was in the…read moreback and the parking lot was a skating rink but we parked close by the walkway so didn't have to walk on the ice. There were a few Christmas decorations in the lobby area including a cute snowmen bench which as lovely for photos. The dinner area had tables and 8 chairs around each one and the lovely plastic trees for a centrepiece. The buffet area/dance floor was in an open area away from the tables. The issue with the food was that trays didn't hold enough food and people had to stand and wait while they brought out more food. They also ran out of some desserts. The taste of the food was just average. The bar didn't have a large selection of alcohol. It was fun to attend a party but this venue wouldn't be my first choice for the food to atmosphere.

Good breakfast. Pool was kind of small. A guy was screaming swears at night time for no reason.read more

Newer place. Clean & in a quiet area. Would recommend and stay here again. The breakfast was fine…read more Was slightly disappointed that their business center was advertised as being open when in reality it is completely closed. I had a class I had to attend online at 5am-8am and didn't want to wake my family so I had to be in the busy breakfast area instead. The pool was clean & the pull out bed was comfortable.

From the owner: Off 137 Ave NW, we're walking distance from a variety of shops and restaurants. West Edmonton Mall,…read morethe largest mall in North America, is seven miles from our door. Downtown Edmonton is 20 minutes away, where you'll find Rogers Place - home to the Edmonton Oilers NHL team and regular concerts. Enjoy our steakhouse, saline pool & hot tub, and free WiFi.