Brick and mortar stores are surviving on convenience and service. If a customer shops at a mattress…read morestore, buys a mattress and is satisfied, then that is a perfect day. The point of leaving reviews is to avoid potential crisis when a problem arises. That's where this store fails. When a salesman has to leave out information that requires more money out of your pocket at a later date for a return policy that is lying. We wanted to return a mattress before it was delivered at a later date. We were told the store would go above their "non-returnable" policy, and provide a trial period. A week later we decided to return the item. It was then the salesman revealed what he intentionally left out and charged us a large fee to return it+in store credit! The salesman, or owner, explained later that he didnt have time to explain the conditions, or strings attached. I explained this to a local competitor and who just shook their head. Now we are stuck with a $600+ mattress we've never used that we requested to return. It's still in the plastic! The company is now calling my number back to further tell me how it was my family's fault because they didn't ask for the return policy details. Wow.."Don't ask don't tell" policy? This is crazy. Seriously!

I just moved back to Stark Co, and have used this company twice already. Was recommended to me by…read morefamily and glad they were. Great service, good prices and a hassle-free transaction. Shawn and co worked w/ me, were professional, prompt and friendly. Thanks again! Troy

We have purchased bedding, living room furniture, adjustable bed dressers, nite stands the…read morefurniture is just wonderful. No problems. We absolutely love it all.

I was planning on purchasing a couch & chair online, the total price was $1,697. When I went to the…read morestore to see the furniture before I bought it, the lady said that the purchase online was the wrong price, it would of actually been well over $3,000. I walked out the door. Not a good place to deal with.

We have purchased the majority of our furniture from Casey's over many years. Friendly staff that…read moreabsolutely has knowledge of furniture and their inventory. Never went in the store and didn't find what we were looking for. Bill & Trudy Hart

Amazing place to shop. They always go above and beyond to help you find the right items for your…read morehome. They are not pushy, but extremely helpful. Will do what ever they can to accommodate their customers. Very highly recommend. The prices are reasonable for the quality of the furniture and they always stand behind what they sell. Plus you always get free delivery.

We came in not knowing what we wanted exactly besides that we needed a king size mattress and Tim…read morenot only explained the differences between the types of mattresses but did so in a way that it didn't seem like he was just barfing up information. We honestly only came in to try some of the mattresses out, we weren't expecting to leave in less than an hour with a mattress, mattress protector, and sheets and a whole lot of knowledge! If you're in the market for a new mattress, definitely come check out sleep outfitters and I am almost 100% certain Tim will set you up right!

Tim was very helpful. He worked within our budget to find a great mattress for my son! Thank you!!read more

I saw my living room chairs there that I bought from Wayside 4 weeks ago and Wayside was $170.00…read morecheaper per chair. The stars are for the salespeople. Super efficient and helpful.

Fast forward to furniture delivery and we have a few issues with our new sectional and loveseat. I…read moretried to reach out to the store for over 30 minutes and was unsuccessful. Finally they called back the next day to inform me someone from their warranty department would be in touch. I am still waiting on that call. At this point I am no longer satisfied with my purchase. It is not always about the sale but also service after the sale. I will update this if they can provide any help in a timely manner.

My renters used all their resources to move in and were short on some furniture so I stepped up to…read morefront them for a couch, love seat, recliner, and kitchen table set. Thomas was pleasant and helpful and Vini and Marcia are very happy and now comfortable in their new home.

I have been to American Freight several times in the last few days . in the process of helping my…read moreson move back to the area. I found some incredible deals on awesome furniture,delivery was same day! I also want to say that Thomas was exceptional,listened to exactly what I was looking for,helped me find it,and made it an easy process to have it delivered and assembled. I will continue to shop there and recommend them highly!!

Honestly, we just purchased our new sectional there and couldn't be more pleased ! We even bought…read morea floor model. We had to arrange transportation for it ourselves because of that, but it was wrapped well and they helped to load it. The savings made it worth it. Our salesman, Mark , was wonderful allowing us plenty of time to wander and browse, offering assistance and suggestions when needed. We love our new furniture, and appreciate the excellent service we received!

Great selection, sometimes you can find good deals. The sales person I worked with was very…read moreknowledgable. But later on after I bought my couch, anytime I called nobody returned my call!

Stopped here with my mom to look at Tempur-pedic mattresses. The woman who helped us clearly knew…read moreher stuff about mattresses, and was not pushy when we said we were only coming in to get a feel for the mattresses and not necessarily purchase one. They offer a consultation to figure out what would be the best type of bed for you before trying out mattresses. If you're looking to purchase a new mattress and you need someone who knows about mattresses this is your place.

From the owner: Sleep Outfitters is dedicated to helping people sleep better by understanding individual needs and…read moreguiding each guest to the right sleep solution. Our Outfitters focus on comfort, value, and expertise to ensure every customer rests confidently and comfortably.

Seriously ? Still working on this . Every time I go to the webpage to fill out a claim I get…read morekicked off the webpage. I've been working on this for three months and still cannot seem to get this matter resolved. Then I clicked on "chat with an expert" and got a robot "! Omg

Loved my experience there! There store is set up really easy to navigate and they had a huge…read moreselection. They weren't pushy at all and really seemed to care about helping me pick out a bed!

My son bought a bedroom set that was delivered from the North Canton location…read more First of all the delivery people reeked of marijuana. Then the wrong size bed frame was delivered, then the next delivery the headboard was cracked and the nightstand ports did not work. After that the people never showed up when they were supposed to pick up and/or repair the damaged items . He finally decided to return all the items and they did not show up when they were supposed to either. Very poorly run company and warehouse , and would never buy from them again.

Garage furniture store!! Dining room table didn't even last a year before finish started to come…read moreoff and the worthless warranty they sold me didn't even cover the most basic damage of wearing. Also when they delivered my couch the first time movers messed it up and took a whole month to replace it and all they did to compensate me was give me a $150 store credit when I already didn't want anything else from them I just wanted them to take the 150 off my purchase and they wouldn't. Completely dishonest company!