Purchased my mattress back in August. Long story short, the mattress that we sampled in store and…read morepurchased was not the one we received at the house. The mattress is lacking support and comfort. I now have back issues that I did not have prior to this mattress. I don't know what is worse, the selection and quality of the mattress or the customer service. After consulting with their managers, the only option I have is to spend even more money to have my mattress replaced. Never trust a business that never runs sales and accepts no returns ever. Will never buy again and cannot recommend to anyone. If you buy from them, you're essentially stuck.

My renters used all their resources to move in and were short on some furniture so I stepped up to…read morefront them for a couch, love seat, recliner, and kitchen table set. Thomas was pleasant and helpful and Vini and Marcia are very happy and now comfortable in their new home.

I have been to American Freight several times in the last few days . in the process of helping my…read moreson move back to the area. I found some incredible deals on awesome furniture,delivery was same day! I also want to say that Thomas was exceptional,listened to exactly what I was looking for,helped me find it,and made it an easy process to have it delivered and assembled. I will continue to shop there and recommend them highly!!

We came in not knowing what we wanted exactly besides that we needed a king size mattress and Tim…read morenot only explained the differences between the types of mattresses but did so in a way that it didn't seem like he was just barfing up information. We honestly only came in to try some of the mattresses out, we weren't expecting to leave in less than an hour with a mattress, mattress protector, and sheets and a whole lot of knowledge! If you're in the market for a new mattress, definitely come check out sleep outfitters and I am almost 100% certain Tim will set you up right!

Tim was very helpful. He worked within our budget to find a great mattress for my son! Thank you!!read more

My son bought a bedroom set that was delivered from the North Canton location…read more First of all the delivery people reeked of marijuana. Then the wrong size bed frame was delivered, then the next delivery the headboard was cracked and the nightstand ports did not work. After that the people never showed up when they were supposed to pick up and/or repair the damaged items . He finally decided to return all the items and they did not show up when they were supposed to either. Very poorly run company and warehouse , and would never buy from them again.

Garage furniture store!! Dining room table didn't even last a year before finish started to come…read moreoff and the worthless warranty they sold me didn't even cover the most basic damage of wearing. Also when they delivered my couch the first time movers messed it up and took a whole month to replace it and all they did to compensate me was give me a $150 store credit when I already didn't want anything else from them I just wanted them to take the 150 off my purchase and they wouldn't. Completely dishonest company!

Came across this small, yet nice showroom inside the Liberty Street Commons building while looking…read morefor The Faithful Little Cupcake (which is downstairs, BTW). They are a part of Orrville's Runions' Furniture and carry various styles of furniture: couches, tables, beds, mattresses, lighting, home accents and misc gifts. They have the typical big name furniture brands like Serta and La-Z-Boy but also modern styling and patterns from brands like Trica, Norwalk and Steven Shell, the former I've always liked. They're also carrying Luminara candles and Coblentz chocolates, I'm guessing for the upcoming holiday season. If you're not in the market for furniture have a walk through to experience all they have. You might find something small for you or a friend. Friendly staff that aren't at all pushy. There's a side showroom of discounted items, which has a clever name, but forget what it is.

I love this store. I agree with other reviewer, even if you aren't currently in the market for new…read morefurniture - definitely walk through. You'll get ideas for decorating and possibly see things you might want to buy years down the road. Roomscapes stocks a lot of unique items that you just won't find in other stores and I personally think their quality is very good. Sometimes they get in one-of-a-kind unique items too. Example, you love that gorgeous wood table with the glass and tile inlay? That's the only one they've got and it didn't come out of catalog - someone made it in a studio in Southern Ohio. Same with some of their decorative art pieces. Fish Furniture or Levin's this is NOT. Which is why I love this store! It's half art gallery - half furniture store. Oh and they deliver to the CLE area. Awesome!

Wide variety of everything, the service was excellent and can't beat the prices! The store…read morepersonnel were extremely helpful and courteous.

I stopped in to shop for a couch. I'm on a very tight budget so this was a major purchase for me…read more The gentleman that helped me was fantastic. He was extremely helpful and because I was tired from walking he helped me pick out my clock. He was what an example of a great employee with mad customer service skills is. Better hang on to him!!!! My name is Rebecca Bryant so you can find out the employee name.

Buyer BEWARE! Please stay far away from this furniture…read morestore. When we moved back to Perry, we bought a whole living room set from this company and a mattress. In less than a month, the furniture looked like the pictures below. I sent the pictures to the owner and he promised it would be taken care of. He soon stopped returning my calls and blaming the manufacturer. We had to buy furniture off of Marketplace to have furniture in our living room so now we are out of close to $4,400. The furniture hasn't been sat in a year and the owner says he is now not responsible because the manufacturer is out of business but may return in July. If the manufacturer doesn't replace our furniture in July he offered for us to buy furniture at his cost from him. Are you kidding me! I have been so kind and nice and pleasant trusting in people and I would not recommend anyone buy from this business in the future. We communicated for over a year with broken promises it would be taken care of. I would not shop a t a place that doesn't back their product.

Rude and unresponsive. I tried to reach out via Facebook, per the ads and after several attempts…read morewith no response, they would just read my message and not reply. I finally got a reply "If you was that interested you would stop in or call the store. I ain't running a business out of my garage" very unprofessional and I would not recommend.