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    Sleep Number

    1.7 (18 reviews)
    Closed 11:00 am - 7:00 pm
    Updated 1 month ago

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    2 years ago

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    Chris V.

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    8 years ago

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    6 years ago

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    Chris V.

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    4 years ago

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    Chris V.

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    11 years ago

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    8 years ago

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    Chris V.

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    5 years ago

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    Chris V.

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    7 years ago

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    Chris V.

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    7 years ago

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    7 years ago

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    Chris V.

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    7 years ago

    Worst experience ever! Rude, discourteous salespeople. Low class . Do not buy a bed from this store.

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    Chris V.

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    7 years ago

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    Chris V.

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    6 years ago

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    Chris V.

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    8 years ago

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    Chris V.

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    6 years ago

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    Chris V.

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    10 years ago

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    Chris V.

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    9 years ago

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    10 years ago

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    Mattress Firm

    Mattress Firm

    4.0(26 reviews)
    3.1 mi
    $$

    It was time for a new mattress and we definitely new what kind of mattress we do not like, but we…read moreneeded someone to help us to navigate within all new options appeared for last few years. Store manager Julie Watterson was so welcoming and extremely useful! We very much grateful to her for the patience to listen through all our sleep complaints and wishes and for her outstanding professional approach and knowledges. We were very happy with our experience with a store visit and with a new mattress! Thank you!

    I am speechless at the service today. A taller, blonde girl working today on 10/23/22 at 330pm as…read moremy boyfriend and I walk into the store just browsing. She came up to us asking what brings us in, which we told her, she proceed to ask if we have reservations at a restaurant. We said no, we just ate and decided to come in here and browse, told her I had gotten a bed recently. She said something to the lines of, "You are in a mattress store, soooo?? Why are you here?" - we were so taken back by her response, and the attitude from her that I forgot word-for-word, but it was so close that I even asked her , "so are we not allowed to be in here?" So finally as my boyfriend kept on speaking with her for a second more, I walk away and start looking. Immediately I knew she wasn't getting any of my money. She also need to realize and not assume that my bf and I don't live together and he could have been more interested than me, instead of brushing us both off at the same time. While we were leaving less than 5 minutes later, because I no longer wanted to waste my time after that first impression - I asked if my boyfriend remembered her name, which he didn't. He politely walked over to her, while she was chatting with another blonde sitting at the desk - and he asked if she had a card so if he decided to come back. She said she didn't have one. And he said "oh, do you guys work off commision? Because I'd rather give your name". She said "i'm here everyday". And that was the end of that. Couldn't even give her name to us. I am so thrown back, it was a terrible first impression. If she didn't have such an attitude with us and ask why we're there, she would have probably got a commision from us because I WAS looking for a king mattress for the near-ish future. Sorry girl, this job isn't for you. You just lost the company some money. BTW, we traveled to another store in the same day, and beside it ironically there was another mattress firm in Port Jeff - we were curious to see if we'd receive the same service. We didn't. We met Charlie and his customer service skills were phenomenal. We even told him we were browsing, exactly as we did in Smithtown, he was way more positive, knew how to play the sales game, and knew how to treat people. We walked out without a sale but he never once gave us an issue. And we tested it, asked if he had a business card which he GLADLY gave it to us. So not only did the girl previously give us attitude, but she lied and said she didn't have business cards. Charlie, from Port Jeff, thank you - go teach your coworker at the other store some real customer service skills.

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    Sleep Number - mattresses - Updated May 2026

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