My experience has been very good and positive. The staff was caring and very informative. They…read morecommunicated and explained all the procedures during my study participation, and I always liked visiting their very clean and professional office. The nurses and the doctor were very well informed and made me feel comfortable.

Not one but several people at different times are interviewed over the phone..and they say yes come…read moreon in and they set an appt for you. Then once you get in the office they have you sit for an hour waiting and filling out your information then they say ..oh you don't qualify ...but on the phone you qualified...if you're thinking about doing a research study do not waste your time with this company ( Tulsa ) bc they will have you miss work, give them all your personal information then say you don't qualify.. this information could have been told over the phone . They must get paid for each person that walk in the door knowingly you don't qualify and question is...how are they using the information... Is this some type of scam..or does the government give them money for each person that crosses their threshold... My recommendation to do a research study with this company is "HELL NO" Don't GO! Several people at different times had the same problem...This same thing happened to my husband they had him wait 2 hours then they told him he didn't qualify but over the phone he qualified... Corporate office needs to research what they are doing and why is the company being misleading. Recommendation for this Tulsa company DON'T WASTE YOUR TIME

Please review your EOB carefully after an annual physical at Ochsner…read more My son previously had an annual preventive visit at Ochsner and unexpectedly received an additional problem-oriented office-visit charge. Because of that experience, when I saw Jillene Amow, NP, for my own annual physical on April 30, 2026, I was specifically careful not to raise unrelated medical issues or seek treatment for a separate condition. Despite this, Ochsner billed both the preventive physical (CPT 99396) and a separate Level 4 problem-oriented visit (CPT 99214), resulting in a $25 copay. I disputed the charge, and Ochsner later acknowledged in writing that the Level 4 service was not supported. However, instead of removing the additional office visit, Ochsner changed it to CPT 99212, a Level 2 problem-oriented visit, and I was again billed the same $25. What apparently triggered the separate charge was that, while routine labs were being ordered, I asked to have my zinc level checked. I briefly explained that I had previously experienced neck itching and was taking over-the-counter zinc. I was not seeking evaluation or treatment for the itching. There was no new prescription, medication change, referral, or separate follow-up. The medical note itself says the condition was "well controlled with zinc" and that the zinc level was added "at Client request." What makes this particularly frustrating is that approximately one-third of my time with the NP was spent in a casual conversation about my skin-care products. She commented that my skin looked very good and asked what products I used because she was interested in trying similar products herself. That was certainly not a problem-focused medical evaluation. The issue for me is not the $25. It is the billing practice and lack of transparency. After my son's experience, I intentionally tried to keep my visit strictly preventive, yet I still ended up with an additional problem-oriented office-visit charge. I have formally requested a Coding Compliance review from Ochsner. I am sharing my experience because other patients should be aware of this possibility. If you go to Ochsner for an annual physical, carefully review your EOB afterward and check whether an additional office-visit code was billed alongside your preventive-care code. I believe patients deserve to know when something discussed during a preventive visit is going to be treated as a separately billable service, especially when it can result in an unexpected copay.

I have a huge irrational fear of doctors and medical professionals, but I have some medical needs…read morethat need to be addressed. I scheduled an appointment through their website. It was easy. I came and my needs were addressed promptly. Employees were friendly.

This is where I choose to go. They have always been friendly. Everyone is caring and courteous…read more The employees know the people are here because they don't feel well. I was able to call today and get my appointment today So I took a quick shower and hopped in my car and got here right away I believe Urgent Care also has an app where you can schedule on line As usual there is always some sort of form to fill out because it is a medical facility. I only had to fill out one front sheet Have your driver license. Credit card and insurance card with you I brought a blanket with me because I always find doctor offices and clinics to be cold I also brought my phone charger with me since you never know how long you're gonna sit and wait. Surprisingly my wait wasn't that long at all What I really appreciated was they had already contacted my usual Walgreens and found out that their system was down So they saved me a trip and I went to another Walgreens to get my prescriptions filled And when you're not feeling good these are the little things that count

Horrible place that shouldn't even call themselves a care clinic. Went in for a dr note to get some…read morerest due to having uc. Was told the provider won't even be able to see me because there's nothing they can do. Save your time and money and go somewhere where they'll actually care about you

I have two people listed in my file as dependents and they are NOT dependents. They need to come…read moreoff, but no one in this whole corporation will correct the error. Solution: this was my final visit to an In & Out. They can't correct my records, they're not competent to handle my health.

Don't go there unless you want to spend endless hours on hold because they are over billing you…read more Three days trying to reach billing office. Still on hold!!! Metairie office no help. I was told by them if I don't pay they will send me to Collections. Fix your billing and staff your billing office!!!

They said they take Medicare but did not file paperwork and I did not get credit toward my Medicare…read moredeductible for the $165 I paid upfront. Misdaignosed my adult son saying he had an upper respiratory infection when he was hospitalized a few weeks later for fluid in the pleural area around the lungs.

I'm still in shock at the quickness with which these guys hand out OPIOID prescriptions, especially…read moreto a patient who is not complaining of pain during their visit. This policy needs rethinking. Bit quick with the anti-biotics and anti-virals, IMHO, for (of all things) stuffy ears. Not to mention selling us an expensive walking boot for a minor ankle sprain. I'm increasingly of the belief that these folks are just phoning it in for max profit with minimal effort.

I have a great therapist. I am recovering so quickly from my knee replacement surgery thanks to his…read morework with me. His name is Don Schindler and I highly recommend him.

Beware if you use health insurance at this Ochsner facility. Unlike most physical therapy centers,…read morethis location does not charge your standard physical therapy copay. I went in expecting to pay my plan's usual $40 copay, but instead received a $400 bill. Ochsner bills physical therapy visits at this location as if they were hospital services. This often causes the visits to be treated as out‑of‑network for physical therapy, resulting in dramatically higher charges. This appears to be a tactic to collect far more money than what is typically billed under a standard physical therapy copay. These billing practices are extremely unethical and, frankly, exhausting. I feel financially abused by Ochsner. This location is not a hospital, so why is Ochsner allowed to bill physical therapy appointments here under hospital billing codes? How are people supposed to afford this? Are our tax dollars, which fund Medicare, also overpaying for physical therapy here while people with private insurance are stuck with $400 bills per visit--on top of the premiums we already pay?

I've been coming here since I moved to this state and I have to say, Dr. Heard is by far one of the…read morebest physicians I've ever had. Excellent mannerisms, light hearted, smart and a knowledgeable surgeon. He saw me for my torn meniscus and I opted for physical therapy as opposed to surgery. However, he did an ACL reconstruction on my stepson and it went very well. The staff are friendly and nice. You don't have to wait very long to be seen. Recently I've been dealing with tendinitis and it's very painful but he says PT will definitely help me. Overall, I'll recommend Dr. Heard to anyone looking for a great sports med doc or anything bone and joint related.

I injured my toe over a weekend. The TISM clinic was able to get me on Dr. Heard's schedule on…read moreMonday. My wait time was minimal and the office staff treated me very well. The xray tech was sweet as can be. Dr. Heard listened to my concerns, read my xrays and gave me a clear treatment plan. I would definitely recommend him and the clinic!

I was very impressed with the knowledge and professionalism at Gitter Vein. The staff and doctors…read morewere very friendly and informative. I was able to get an appointment just a few days after my call which is not the norm. I also received a follow up call after my appointment which I very much appreciated.

I searched for 4 years for a doctor who would remove my venous lake with laser. Dr. Gitter and his…read morestaff were very warm, friendly and professional. From my first consult I felt like I was in good hands. My results were all I could have hoped for. My only regret is that I didn't find Gitter Vein Institute sooner.