On Saturday, July 19th I called ahead to confirm my engagement ring could be resized the same day…read moreas the website claims. I was advised that, yes it could be. On Monday, July 21st, I traveled over 1/2 hour and paid-in-full with Margaret to have my engagement ring made larger from 5 1/4 to 6 1/4. She confirmed that it would be ready in 3 Hrs. In less than an hour, Margaret called and stated they did not have the gold in stock to complete. I would need to wait for the shipment from Knoxville store. I was disappointed, but wanted to wear my engagement ring as soon as possible. I was advised it would be ready the next day. I called after 1pm on Tuesday, July 22nd to be reasonable and was advised the shipment had not come in and it would not be ready until Wednesday, July 23rd. I called after noon and was advised my ring would be ready shortly. Finally, after several hours, I received a text confirming my ring was ready. To be clear, that is three days, NOT 3 Hours, but it was ready, so I was excited. I arrived and gave my receipt. I tried on my ring and it was now too big. I asked the ring to be checked for size and it was 6 1/2. I carefully examined my ring and noticed a literal chunk of gold missing from where the shank has been stretched. I requested my ring to be fixed properly and sized correctly. I called on Thursday, July 24th at store opening and was told the owner/ jeweler was not there yet. Over an hour later Greg called me back and was incredibly rude. When I asked when my ring would be ready, he stated "I will fix it in my time, not yours". I made sure Greg was aware of the chunk of gold missing and he absolutely denied there was anything wrong with the ring. I asked politely that my ring be fixed, resized to the size I paid and ready to be picked before noon, as I was flying home that afternoon. I received a text at 1220pm stating my ring was ready. I arrived, had ring checked for correct size and noticed the shank was thinner than it was originally. I honestly could not in good conscience leave my ring again. I had to take ring to another jeweler to have the shank completely fixed and resized. Very disappointed with the service at Professional Jewelers and the attitude of owner Greg. I hope this can be a warning to others. Do not waste your time or money at this establishment.

Let me start by saying that I don't normally leave remarks like this for businesses. I took my…read morewedding ring and my diamond bands to be soldered together and rhodium plated. The weld lasted about 3 weeks and the rhodium started wearing off right away. I took it back to them to be repaired and the soldering lasted 3 days. I've had to go to another jeweler to have the repair and the rhodium done correctly. Money and time wasted. Ugh...

Sold lots of jewelry! Awesome business. Highly recommend for any jewelry needs. Honest people and…read moreno games played

We visited Estate House and purchased the 9 diamonds band. The Estate House treated us as if we…read morewere spending 10's of thousands of dollars. The owner was present and warm as were the sales associates. We were so impressed with just the atmosphere and warmth of the business that we came back for my husband to have ball barons, placed in a heavy diamond and gold ring as well as to have appraisals done on our other jewelry. If you happen to be in Knoxville ring or jewelry shopping, I highly recommend this store. They offer more than just high quality jewelry. They buy gold and silver coins etc. The customer service and variety of jewelry is a 10 out of 10.

What a beautiful store with great options for everyone! The Christmas decorations were outstanding.read more

From the owner: Dogwood Lane Boutique specializes in women's apparel, accessories, home, gift, & baby items in a…read morefun and relaxing environment. With one on one customer service, we deliver both on season tends and classic pieces at reasonable prices.

I was looking for a birthday gift for my fiancé and the nice lady who owns the shop was so…read morehelpful. she helped me come up with a dress, boots, purse and jewelry that looked great all together. I was impressed with her style skills. not too pricey for what I got!

From the owner: A unique boutique. I am a fashion designer who upcycles clothes into a new beautiful look. This is…read morea vintage/resale boutique. There is availability for Consigners, artists and vendor rental space. Shop local and support all the lovely people who make this boutique unique.