I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

The communication with Camayla has been outstanding, and her responsiveness and ability to work…read morewithin our needs have been invaluable

Disappointing Experience with Unprofessional Service…read more I recently had a very troubling experience with James Marszalek owner of Operation Red Dot that I feel compelled to share. After noticing water leaking from my ceiling, I promptly requested maintenance to inspect the issue. Instead of addressing my concerns in a professional manner, the response I received was both dismissive and alarming. Not only did the maintenance team fail to find the cause, but I was shockingly accused of attempting insurance fraud. This baseless accusation was not only uncalled for but also completely unfounded, as all I sought was help to resolve a genuine problem in my home. Then was told to I would have to pay the bill for the maintenance comp to come out and inspect the home. What was meant to be a simple maintenance request turned into an extremely frustrating ordeal with a company that seems more concerned about placing blame than providing support and service to their customers. I feel completely disheartened by how I was treated, and I cannot recommend this company based on my experience. If you value good customer service and professionalism, I suggest looking elsewhere. It's crucial for companies to support their customers rather than undermine them, especially in situations involving maintenance issues.

Don't use them. Was ready to rent a house from them. Went to sign the lease and discovered all…read morethese extra fees totally over $1000 they never talked about or disclosed until I was reading the lease. Including $600 in non-refundable cleaning fee. But the lease says I must clean the house when I move out or be charged additional fee. So then what's the upfront fee for. Claims to be veteran owned but then I found out they've been black listed by the housing office at JBLM.

Best landlord in Tacoma Hands down! They have reasonable…read more prices for what you get and you get alot! They do have a good choice of apt building to pick from with different price points. They fix things Asap. Also one of best areas to live in Tacoma. great buildings and tenets. people are vary polite who live here and are not rude or loud . Also getting the apt was vary fast and stress free!

My wife and I lived in their historic Biltmore property (built in 1889!) for two years, and I have…read moreto say that Williams Properties was the best landlord I've ever had. It's a family business, they're conscientious, and they clearly love the neighborhood and their buildings. They've got full-time maintenance workers for all their neighborhood properties, so problems are always attended to quickly. I cannot say enough good things about Williams Properties--I wholeheartedly recommend them. Plus, all their buildings are in Tacoma's lovely Stadium District, which is a wonderful place to live.

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

I should have read the reviews…read more The property showed as available but no less than 15 minutes after I submitted my application. I get an email stating that it had been rented out already. Seems pretty fishy to me. I'm not worried about the $50 application fee but it's more so the integrity. If I could give them zero stars as an option. I would.

I cannot express how horrible communication is with this property management company. Do not work…read morewith these people. I honestly feel like I'm being scammed for money. I moved into a unit they manage and for some reason, utilities are separate for my one unit from everyone else in the building. Because of this, they forgot to bill me for my utilities for months after moving in. All of a sudden I have a charge for an extra $700 worth of utilities with no communication at all. Obviously I reached out, and they explained that they messed up and weren't billing me for electricity and gas for a couple months and that now I needed to pay it. After discussion, they told me I would have time to pay it back in small payments over a period of time. I was told "don't stress about it". Then the next month rolls along and its included in my portal with rent. So it messed with my ability to pay rent properly. I asked for those charges to be separated, and I was told by Jeanette that she can't edit the portal. Isn't that your job?? Then, they said they pushed back payment one month which was time enough to pay an unexpected charge of $700 apparently? Pushing it back one month after they messed up isn't a courtesy in my opinion. Now they are refusing to work with me on this and are saying they need the money now and it will not be separated from by rent. In response, I keep trying to talk with Peter on the phone because he is the one who said I would have time to pay it back because it was their mistake, but after days of reaching out, I'm only getting texts back from Jeanette saying they are refusing to discuss anything further. I wish communication on how the bills would work was settled before I moved in. I wish a huge fee I wasn't expecting wasn't added to my bill months into living there, with very little accommodation with time and understanding to pay it back, as it was their mistake in the first place. I wish they had communicated to me that they were adding this charge beforehand. I wish someone would actually call me on the phone and talk to me about it, rather than just sending texts demanding it be paid now, after they messed it up. I really don't think the way they are treating me is fair or understanding at all. I would not recommend working with this company to anyone. I like the unit but unfortunately they are terrible to work with so I'll probably be looking for a new place to live soon.

Phenomenal Team. They don't just provide property management, they provide complete management of…read moreyour investment asset. They work to drive your NOI, cut costs and position your property for long term success. I deed to mention that they also have an in house general contracting team that not only handles maintenance, but are capable of full scale remodels. Very highly recommend.

From the owner: We are also a licensed and bonded General Contractor in Washington. Since we are a licensed, bonded…read moreand insured general contractor, we can service all your repair, maintenance, and improvement needs. We offer this service exclusively to our clients. Which will save you Time and Money

Ridgedale does not do their job properly. Lack of communication and the tenants always have to…read morefollow up and never get a return phone call or a return email and this issue is regarding new tenants and current tenants. I guess the management company in the owners don't care about keeping good tenants or bring it on new tenants. Do not recommend this company!!!

I gave them my new forwarding address and they mailed my deposit check to the wrong address(an old…read moreaddress). When I called to ask about the status, I was told to leave a voicemail and I did. I followed up a week later, and was given the snarky response that personnel was out of office. I give it another week and it's still someone not being at their desk or out of office and was given an email. I'm not holding my breath about getting a response. I can be understanding and patient when people are out of office but this timeline is totally unprofessional, especially when the error started with their team. I will keep following Washington laws for escalation but will happily take it to court if the issue is not addressed so people in the future don't have the same problem.

This management company takes advantage of young military members. My son and his roommates were…read morecharged for allegedly using non-matching paint and they kept $1250 of their deposit. They never painted anything as they were on orders and went on deployment. After returning from deployment, they were met with phone calls from a collections agency stating they owed 3500 for water damage. Mind you the claim was filed after they received a partial refund on their deposit. This company clearly has no respect for our young people in the military and are out to take advantage of them.

Drew she been a great to me when I need her help and she's always right on time and she always…read moreresponding might take a little while but she's on it and I just want to think Drew for great job trying to graduation Drew

Absolutely terrible company. Very disorganized and do not care about their tenants well being. Most…read moreof the office staff I interacted with were unprofessional and did not follow through on promises. My only positive to say is the maintenance staff were very kind and helpful.

From the owner: What Makes Starboard Real Estate Unique?…read more At Starboard Real Estate, we take a hands-on, results-driven approach to property management that goes beyond the standard. Based in the Puget Sound region, we specialize in helping both property owners and residents experience better communication, stronger operations, and well-maintained communities. Investor-Focused Management – We treat every property like an asset, optimizing performance while maintaining quality living environments Responsive & Proactive Service – From maintenance to resident communication, our team prioritizes speed, clarity, and follow-through Local Market Expertise – Deep knowledge of the Tacoma, Lakewood, and surrounding rental markets Modern, Streamlined Systems – Efficient leasing, maintenance coordination, and communication processes Resident Experience First – We actively work to improve communities and create comfortable, well-managed homes Whether you’re a property owner looking for reliable management or a resident searching for a well-maintained home, Starboard Real Estate delivers a professional, transparent, and elevated experience.