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    Smail Kia

    5.0 (3 reviews)
    Open 7:00 am - 7:00 pm

    Services - Smail Kia

    Auto brake repair

    Auto general diagnosis

    Smail Kia Photos

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    Smail Auto Body & Collision Center

    Smail Auto Body & Collision Center

    2.3
    (4 reviews)

    Where shall I begin ? A deer ran into the front side of my car and my insurance company…read morerecommended Smail. I immediately took my car to see them. They kept it for days and finally got back to me to tell me it was going to cost 12 K and final number was 9 K. I waited for 3 weeks and picked up my car and the right light where the deer jumped into my car was not working. I called and returned the car to Smail and they then said, they put a used light in the car and now needed insurance to pay for a new one. So I leave again and they call me to come in and the repair should take about an hour. 3.5 hours later I am still sitting in their small office. After 3.5 hours, they tell me the computer won't work so the new headlight and running light will not work and that I have to take it to the dealership. I make an appointment at the dealership in Pittsburgh and they take the car apart again and lo and behold find that there is NO LIGHT BULB. They have to order the bulb and again I must go in and get the bulb installed. One might say that Smail is not the brightest bulb in the chandelier LOL. I have never encountered such incompetence.

    This is an updated post to one previous. I did post a negative review however this was early in…read morethe repair process, I can say that after a few issues Dennis went above and beyond in helping me get my car back to pre crash condition. I was contacted by Dennis multiple times where he was just checking on me to make sure my car was "just right" The work on the car turned out to be fantastic and I apologize to Smail Auto body for my negative review. I should have been more patient. Rob

    NTB-National Tire & Battery

    NTB-National Tire & Battery

    2.9
    (29 reviews)

    I usually cringe at even the thought of having to take my vehicle anywhere for repairs. But after…read moremy last several visits to this NTB repair shop, I can now breathe a little easier about this unavoidable task. I have a 5 year, un-limited, wheel alignment package for my vehicle, so I try to keep up with this type of service as often as my memory allows me to do so. Since I usually think about having this work done without much pre-planning, I am thankful when I am able to be worked into the schedule without an appointment. The current staff is very friendly, helpful and attentive when they are checking you in for service. Previous visits left me feeling as though the last thing those staff members wanted to see, or hear about, was another customer with car troubles! It is helpful to be able to ask questions about your car repair needs, and have it explained in a manner that it is understood. So far, so good, during these last few visits. There were times when a second opinion sought elsewhere verified the same diagnosis. Credibility earned! For now, my vehicle appears to be in good shape, and I am happy to know that the next time a shop repair is needed I will not have to fear a trip to the garage!

    Place is filthy. Made an appointment but they were half an hour late. One guy was nice. The…read moreother two were not. I've used them before and things were great. Not now. It's Flynn Tire next time. BTW why did they put 40 lbs of air in all the tires when 35 was recommended by the manufacturer?

    Bud Smail Motor Cars

    Bud Smail Motor Cars

    3.3
    (27 reviews)

    Buyer beware. I had leased a 2021 Lincoln Corsair from Smail. The lease concluded September 2025…read more As this was my first lease I wanted to contact the lease company, Ford. I first called them in July to inquire what my options would be and when I need to make a decision to turn it in or purchase. Ford lease company spoke to me and then sent me an e-mail confirming our conversation and what to expect. I asked if I could purchase direct from Ford lease and they said no, that I had to go to a dealership to purchase. I made an appointment with smail to purchase this vehicle. I went into the Ford/Lincoln showroom and was directed to a young man, introduced myself and advised my decision to purchase my leased vehicle. He asked if had a vehicle safety inspection and I advised him that I've already had conversations with the lease company and I had an e-mail advising what my responsibilities are and what to expect including exceeding mileage-not applicable; wear and use-not applicable; vehicle inspection-not required ; pay applicable fees such as taxes/license/registration. The young man at smail insisted they have a policy of a vehicle safety inspection. I asked if there was a cost and he said yes. I again reiterated my conversation with Ford lease company and the email confirmation of these details. The salesperson disregarded this information so, I left. I called Ford lease company again and explained my frustration with Smail automotive. I was told again the safety inspection was not necessary to complete our purchase. I was also told I could go to ANY Ford or Lincoln dealership to complete my transaction and if needed, call the Ford leasing company and let them speak to the dealership about this no applicable issue. So I called a Ford dealership just a couple miles away and they agreed to help me with my vehicle purchase with only license/title/registration fees and NO SAFETY INSPECTION. My advice to any customers leasing from Smail with intentions to purchase their vehicle is to NOT go back to smail but contact another local Ford dealership to avoid unnecessary charges and possibly other unnecessary charges. Buyer beware.

    I took my 2023 Mercedes in for a recall and to replace the front sam module on 3/14/2024. My car…read morewas also due for service A but told the receptionist when scheduling that I did not need my tires rotated or oil changed, which is included in the service A. When I picked my car up I noticed I was charged nearly 200.00 for an oil change when I specifically told the receptionist I did not need since I just had that done at another dealer. I brought it to the attention of Michael, my SA but was told he didn't have that in his notes. I have a copy of my appointment reminder and it definitely states in there not to perform the oil change or tire rotation. I was told he would look into and have never heard back. I would not recommend this dealer!

    Smail Kia - autopartssupplies - Updated August 2026

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