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    Small Assisted Living Coalition

    5.0 (1 review)
    Closed 8:00 am - 3:00 pm

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    6 years ago

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    Assisted Living Locators North Tampa

    Assisted Living Locators North Tampa

    5.0(4 reviews)
    12.4 miNew Tampa

    We unfortunately found ourselves in need of some type of adult care facility. While at the…read morehospital the administrator gave our phone number to a service that helps people find the right place for mom. We immediately started getting text messages and phone calls from different facilities. Our phone was blowing up. Very annoying in a very confusing time. We set up an appointment for the following day with one of the facilities that had called. We thought we'd meet a representative from the service that gave out our phone number but no one showed up. We were on our own. I then remembered that a colleague from my days in the financial industry, Tee Sharma, had gone into business for herself, helping people in need. Tee, the consummate professional as a Relationship Manager, took her skills to this industry. Within an hour of reaching out to her she went to the hospital and met with the administrators. She assessed the situation and with the information she had gathered from us and the hospital she reached out with what she felt was a good fit. She actually saw what nobody else saw, the fact that mom was really in between assisted care and memory care. She made all the arrangements with the facilities we were to visit, and actually met us at each facility. She asked questions that we did not think of. Afterwards, we sat and discussed the pros and cons of each. While the decision was ours, she was very helpful in making our decision. I actually had a conversation with the hospital administrators advising that they are doing a disservice by just giving their phone numbers to that other service, and shared our pleasant experience (during an unpleasant time) with Tee Sharma. If you ever find yourself in this unfortunate position please reach out to Tee at Assisted Living Locators of NorthTampa. She'll treat you like family.

    Shannon has gone above and beyond to help my family meet my mother's needs. She has spent countless…read morehours collecting data and finding suitable solutions for our needs. She kept in close communications with me throughout the process and I genuinely do not know what we would have done without her support. I could not possibly recommend this team more.

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    Carrollwood Care Center - Happy birthday Grandma!!! 87 today

    Carrollwood Care Center

    1.9(9 reviews)
    3.2 mi

    The words that I think of where the staff could improve is INTEGRITY. Honesty and transparency go…read morea long way in conducting business and in your relationships with your patients, their families, and even in how you treat your employees. Jill tops the list for the most rude and condescending staff employed there. Next comes Charisse. I now know why this facility removed their Facebook profile. They had so much negative blow back. I think the best commentary and action will come via the proper state channels that are investigating them and putting them under the microscope. I am not the only one. I have been working on the proper channels with my concerns with other patients families, and the best information is coming through loud and clear from a few former employees. Maybe now the truth will come out about where some of the patients medication is going, why these patients call cords are left unanswered for hours at night, where my mother and other families loved ones urinated and pooped all over themselves, and were left to lay in it for hours, and I mean HOURS, which caused chronic UTI's and yeast infections, and some awful bed sores. These patients should not have to sleep in urine soaked beds, and forced to wear diapers. Full stop. You have taken away what dignity they had!!!! The proof will come out in the pudding. In the meantime, work on these huge problems, try answering your phone, and not make patients families wait outside when they are ringing to be let in to see their loved ones, unplug your patients toilets, answer their call cords, clean them accordingly, and not MAKE them resort to diapers. Give them the same dignity you desire, and Jill, stop the rudeness with the families, let them speak, stop being so rude and condescending from the very families that more or less meet the funds to pay you! You cut people off and have to be the loudest and most overbearing individual in the room. Charisse, stop the lies, and why are you in the position you are in without a social services/counseling degree? You cannot even answer questions that if given the proper education, would be no problem . Word is that you cleaned houses prior to this job, and that you were an aide/tech before. Did Carrollwood get so desperate for help that they brought you into a position you clearly are not qualified to do? Word is that you hide behind a giggly young receptionist at the switchboard if Jill is too busy to sit there. The receptionist is giggly, loud, and immature, and you do a poor job of hiding behind her. I just heard you telling her some lie about why you could not come to the phone. At least it was not Jill, or as my wife said the techs/aides refer to her as Miss Piggy on wheels. My word for her would not be nice, as it would be cruel but truthful. You cannot go to the staff over her because they never answer the phone and defend their help because they are more than short staffed there. I am not going to say anything further, but know that the patient's safety is paramount, regardless of their age or station. I can see why you have all of these negative reviews. I also would not even post one star, but you had to in order to post your review. Sad but true.

    I get beyond frustrated with this place. The nurse staff is excellent and are so friendly and just…read morecare so much about their residents. It's the admin and how things are run here that is beyond irritating. First, it's like winning the lottery if you can call and get through. Often times the phone doesn't even connect or it just rings, especially on the weekends. Second, they just place whatever clothes on whoever. I get notifications that I need to get clothes for my grandma that is a resident there. That she needs more pants. Let me say and I have reiterated this to this facility several times. WE HAVE SPENT HUNDREDS on clothes for her and have labeled them and THEY GO MISSING! We've purchased shoes and slippers and blankets as well and guess what. The same! During quarantine when I visited her through the window to her room I noticed she was wearing shoes that were not hers. I called and complained. Next time I saw her she was wearing her shoes. I've even gone down to the laundry room and sifted through piles and piles of clothes to try to find some of hers. This would be an easy fix -- get mesh laundry bags for each patient. That's what the clothes go in. Bags are labeled with patient name and room. Bag goes in laundry and bag gets returned to patient. No need to ever take laundry out of bag but to hang after laundry is complete. I snapped a pic of the most recent pants she was wearing that were definitely labeled ANOTHER RESIDENT NAME. Prime example of what I've pointed out here.

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    Small Assisted Living Coalition - assistedliving - Updated July 2026

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