My husband recently moved into Magnolia Manor. The facility is so clean and accommodating. The…read morestaff is kind, respectful and hard working. Every resident gets an emergency button they can push anytime day or night. A staff member responds quickly each time. We were unable to get a bed delivered from hospice in a timely manor so Magnolia Manor lent us a bed until it could be delivered. Robbin the director is so empathetic and kind. All of the staff have gone out of their way to help in this difficult transition. They have worked well with the hospice staff that is supporting us too I don't know what we would have done if we hadn't found Magnolia Manor. It is a Godsend

My mother Mary who was born in 1917, is a lovely, lively, energetic woman with pretty much full…read moremental capacity but she is visually impaired, has arthritis in hands, is incontinent and in a wheelchair. Mary went to Magnolia Manor two days a week for day care for over a year. The staff at Magnolia Manor alway seemed friendly and was not the issue. Mary's complaints were always the same, they do little if anything to engage people there, like exercise or activities and the food, Magnolia Manor's add says home cooked food, it isn't and most times not even warn sometimes still frozen in the middle. My complaint was no one helped her most times when she went to the bathroom, soon after getting home after each visit to Magnolia Manor I would take her to the bathroom and either the pull-ups and sometimes her pants were not pulled up to even cover the crack of her behind. I would ask Mary if there was someone to help you to the bathroom, she would make excuses for why no one was available to help her, also in the bathroom they don't even have a permanent alarm in place to call for help. With mom's limitations it just is not safe for her to go to the bathroom by herself. I called numerous times about the bathroom but nothing changed, I even had Mary's insurance company call Magnolia Manor because of these unsafe practices. Barbara and her daughter Robbin rarely returned phone calls and mostly acted like they didn't care. The one return phone call I did get was 9/11/2015, after calling that morning to remind them about helping Mary to the bathroom, Robbin called me and said Mary was no longer welcome there. No notice no anything except get her out of here. On 9/14/15 I did get a letter from Robbin; "I have decide to give you 30 days notice to find another facility for her to go to". After my call from Robbin on 9/11 I would never have Mary go to Magnolia Manor again. I am Anthony, Mary has lived with me for 20 years, I can be reached at 813-920-8118, I am looking for a new day care facility.

I am not sure and can't understand where the negative reviews could come from but people who become…read moreclients tend to be needy and irresponsible. Plus, they are inaccurate. The place is well managed from multiple perspectives. Medically, between the medical director to the nursing staff, they are thorough and professional.. Logistically, the house management staff is friendly, disciplined and well managed, along with personally helpful.. Overall, they are integral in recovery. You give 100% and they will give 100%.

great food, good meds, decent location, poor men and the floors are clean though so thats good. dr…read moresingh and dr elmore rock. they saved this place.

I absolutely cannot say enough wonderful things about all of the staff at Hawthorne and the…read morewonderful care my dad receives! Before my dad was transferred there, I stopped by there without an appointment to check out the facility. I was immediately greeted and welcomed by the friendly staff and given a tour of the facility. The facility was clean and pleasant smelling. The rooms were very nice and spacious, the shared rooms looked as though the residents had plenty of space, and did not look cramped at all. Once my dad arrived, he was put in a very nice private room with a ton of space. All of the office staff, his nurses and nursing assistants, therapists and doctors have all been very sweet, and do such a wonderful job taking care of my dad. The physical, occupational, and speech therapy my dad receives have been top notch. He had been in another facility a couple months back and the therapy he received was the absolute minimum and didn't help him at all. The therapists at Hawthorne truly care about their patients making progress. The speech therapist, Brittany is so sweet and caring. I get to spend more time with her because I am often there when she comes to his room to work with him on his eating. She lets me bring in his favorite banana cream pies and she stores them in the fridge, so she can feed him when working with him on his eating, instead of the usual apple sauce. When I to go to the therapy gym, it is very busy, and all the therapists are working hard with their patients. My dad has already made a lot of progress in just the couple of weeks he has been there, as they really push him. They all make him feel so welcome and always happy to see him. My dad has dementia, so it can be scary leaving him at a new place, knowing he cannot communicate that well. I visit my dad at different times every day, and every time I go, I always find he has been well taken care of. I also enjoy taking my dad outside in his wheelchair so he can feed the ducks at the pond that is located in front of the entrance. If you are looking for a skilled nursing rehab facility for your loved one, I cannot recommend Hawthorne enough.

When my mother was at Mitchell Rehabilitation She received the best care, we, her children have…read moreever seen! The staff was outstanding and the care impeccable! Matilida (Mae) Bandino's children: Linda Ropiza, Lorraine Meade, Robert Bandino, Ralph Bandino

University Village no longer exists. It is under new ownership and has been renovated and…read morereinvented as Unisen Senior Living. I have lived here for nine years and I love it. Great apartments, excellent food (one meal a day is included in independent living monthly service fee), I have made many good friends, I no longer drive and love the activities on and off campus plus transportation to my medical appointments.

A horror show. My mother's was brought by ambulance to this facility after having to transfer for…read morecontinued COVID care. The ambulance people had to wait while they actually made the bed she was admitted to. TWO HOURS later, sick as a dog...not a SINGLE Nurse, CNA or staff member had been to see her. TWO HOURS she sat sick, and alone. We had to physically go confront them at 9:00PM to get staff to her. They took Her a sandwich. They did not change her out of her hospital gown- they did no medical care and did not even administer ANY of her meds that night nor the next morning.. NUMEROUS calls by numerous concerned family we're unanswered, and not one single call back. By the next morning my elderly mother was begging us to get her out of there and we called to let them know we were coming to remove her to please make the necessary arrangements. Once again FOUR hours worth of phone calls were unanswered and not a single call back. We literally had to show up at the place and threaten to call the sheriff. Unfortunately once we were able to get her out of the place we had to contact them to get an order for home health care which is where we brought her and the administrator of the facility told our Home Care Case Manager they C OULD write the order but THEY would NOT. Even after denying her basic medical/human care they refused to assist my mother in getting HOME HEALTH CARE! They said they COULD but they WOULDN'T.

The tour was great. The promises were great. The reality was POOR. After several visits and tours,…read moreI placed my mother at the Bridges. Carers were there as a job. Not a vocation. They would "check in" on my mother, but then not come back to bathe her or assist as they promised . She went 6 days with no shower. I had to call. The room cleaning was a hit or miss. Picture a reluctant teen forced to do chores on a Saturday, then you understand. The "gourmet" food was soggy salad, cold main course and veg cooked so long it was no longer green. The dessert was yum. It occurred to me the second floor dining room may get hot food as they are served first. so if you are there, go upstairs. I witnessed residents complain about the food, some "lucky" patrons had their food reheated via the microwave. The server assigned to the area I was in was so rude to a resident that asked for a straw (several times) that I asked her if she was alright. I thought a bad day was the reason for her surliness. She informed me she was fine and that everyone wanted her to fetch stuff for them. (Like do her job?!?) I am still waiting for my beverage (I had to pay 17.00 for the privilege of dining with my mother) This was sad as many residents gathered up to an hour early to wait my dining doors to open. The van, a plus for me I thought, to take mother to the doctor, was never available. Even with 3 week notice. No doctor trips, no grocery store. Just used for outings that you had to sign up for. Limited capacity. Her medication was crazy. They promptly took it all away, reordered generic (she had not used the brand new 3 month supply yet) and of course billed us. I was confused. I asked. Still confused. So many meds were ordered and reordered. Why?!? The pool, nope. Cannot use. No life guard. They were refurbishing the pool for access, never saw that happen...yet they failed to mention this on the tour. The bright spots at the Bridges were the maintenance guy. He fixed and repaired and was so nice about it. The lovely woman who did the laundry. What a blessing she is. Kind and sweet. So I took my mother out of there. She was losing weight, was unhappy, was unclean, I was having to clean her room and still taking her places. I was still missing work. I was assisting the assisted living facility. Care: she was inside and safe. Best I can say.

I have to say I only came here because I was in a craft fair here…read more I must say from what I saw it was a beautiful place. The staff I dealt with were all very kind and friendly. The best part was meeting some of the residents. I so enjoyed talking with and spending time with those that came over to the fair. With my limited experience here, I would definitely recommend checking out this place if you or a loved one is n need of an assisted living facility.

My mother lived at Nurses Helping Hands in Pinellas Park beginning 2011. They came highly…read morerecommended by a good friend who is in senior care career. I cannot say enough great things about this facility. The staff there truly cares about the residents and treat them with respect and understanding. Heidi, Jeanne, Clem and others at NHH are truly excellent at their jobs. They made a home for my mother until she passed away on Sept. 28th, 2022.

SOLID 5 STARS! My 91…read moreyear old mom fell 2X in 2 days a few weeks ago. The paramedics that arrived when she pressed her life alert button took her to the hospital for tests, where they discovered she had Shingles. After she was released from the hospital my siblings and I arranged for her to get rehab at Menorah Life. We had heard good things about this facility. They took good care of Mom. Shingles meant private room and every nurse, caregiver, etc. had to don fresh sterile scrubs whenever they entered the room. My only complaint is that they somehow categorized Mom as having dentures, and it took several days to straighten them out so she could be served real food instead of mush. Mom is the world's worst patient. She complains about everything CONSTANTLY. After 2 weeks, they released her. Not because she had completed rehab and done her exercises to be stronger on her feet, but because she refuses to exercise and there was nothing they can do for a recalcitrant patient. I give full marks for the staff. It takes a special kind of person to stay cheerful and helpful when you get nothing back but complaints and abuse. Highly recommended!

I recently spent a week recuperating at Menorah Life. The care I received was exceptional…read more Everyone involved was very kind and helpful. I was in room 401 . I don't know the names of everyone involved, but they should all be acknowledged. I especially want to thank Jay, the CNA, Verneisha, and physica l and occupational therapists Rachel and Karen.