I can see from the other reviews that I did not get special treatment. Apparently that woman is…read morenasty yo EVERYONE, not just me. I went in to get a new string for a guitar, and she went off of me because I didn't use the word Please when I asked if they sold guitar strings? What? She lectured me on how to ask if they sold guitar strings. When I placated her, and said please (in retrospect, I should have just walked out), she answered the question and then said, "Now you need to say Thank You." 0 stars. The service is terrible. The employee is rude and disgusting, and it is no wonder she is working in that raggedy run down shop in NowheresVille, Ohio. I hope she has the town that she deserves.

In the 1980's I was a young 8 year old boy just beginning to learn how to play guitar. 35 years…read morelater I returned to Valley Music just to look at the place where it all began. To my surprise, I found the same two people behind the counter. 35 years. Thats how much experience they have, and probably more, in lessons, sales, repair and service. They know musical instruments better than any "music-mart" or musical instrument store in the area. Thanks to Valley Music, I was playing in my first band by the age of 13, and am still a working musician. If you are interested in musical lessons or sales, I HIGLY RECOMMEND Valley Music over all the other local musical instrument stores in the area.

I was looking online for specific drums: Mapex Saturns. I found a three-piece set at the Toledo…read more(Holland) store. I called to ask for an associate to look over the set to confirm it's online condition rating as "Great." He cheerfully obliged. I purchased the drums over the phone. Shipping from Ohio to Idaho was only $38! Plus, Guitar Center offers a 45-day return (just bring it to your local GC). Shipping only took a few days and the drums arrived very well packed in three individual boxes. The condition was as described. The only hiccup was that a tom clamp was not included in the shipment. I called the store and spoke to Ops Mgr JD. He couldn't find the clamp that had been in the online photo so he located a new one and shipped it to me. I am very satisfied with the helpfulness of the staff at this store.

Like most "super-stores" that sell musical instruments, this one is equally disappointing. Low…read moreend, low quality instruments sold at high prices with the misleading sales pitches by inexperienced individuals. Perhaps its o.k. for the starter musician or parents who don't have a clue about the instruments they're about to buy, but to the professional, its a big, supers-sized let down. If you try to look for, say a Bose L1 system, they only have an imitation brand, or the most generic version. If you're looking for a Spanish style, Nylon string guitar, they only have cheap quality ones, mostly made in China, not Spain. Again, their size is impressive, but to the seasoned musician, its like going to a garage sale with little hope of finding something of quality value.

I truly had thee best experience at any one store on any level!!! Heights guitars is one store that…read morehasn't forgotten about great customer service!!!! Even the customers are genuine and helpful. If you're in the market for a guitar or banjo or bass or any type of string instrument I bet money there is no store better than Heights Guitars.

Easy place to get repairs, sometimes they'll repair on the spot, and the best selection of strings…read moreand gear in town, good range of prices for all budgets with used equipment available. They carry all kinds of stringed instruments and percussion and tons of used amps.

My buddy wanted to buy a Gibson, Martin or Taylor and yes, he had the cash. We were in the acoustic…read moreroom for about an hour. Nobody ever came back to help us... Guitar Center has a nice selection of stuff, but the really nice, high end gear is locked up. Without a sales person, you're relegated to pick from the crap. I'm giving them 2 stars because what we could play was reasonably in tune and the strings still had life in them. There are some decent guitars that aren't under lock and key, but the selection is very limited. Again, customer service is non- existent. Too bad for them. Sweetwater is about a one and a half hour drive from here. Better selection, customer service and prices. Draw back is the drive, but when someone is spending a couple thousand dollars (or more), it's better to be appreciated (or at least acknowledged) than completely ignored. I can't imagine what would happen if service was needed after the sale... Fort Wayne, here we come!

Like I wasn't even there. Like most music stores they have their favorite customers. To the…read moredetriment of all other customers. Easy transaction if you know exactly what you want. Don't expect help or advice. That is non-existent. Unless you are a regular. I counted 5 associates two working. I returned a item that was a little more complicated than I thought. An excellent chance to upsell. Nope, we're done go away. What fools. Salesmen, not a chance. Very little knowledge about the products they sell. Tried initially to sell me last years model with a incredible story. Luckily I had researched and done my homework before arriving. Always seems a little scammy. A little old for their taste and they were not afraid to let me know it. I think the word is condescending. To the MAX

Terrible experience. No one in charge. I left a family heirloom instrument word a lot of money. I'm…read morebeen in 9 times and called 5. They won't look in the back for my instrument and everyone says someone else has to help me but they are not in. I actually think they sold it and are hiding that fact. Next step is a lawyer and filing theft.

Richard's Music is Toledo's best kept secret! maybe a small…read morestore but they give the best service great quality instruments at a great price. They are always super courteous and they go out of their way to help you in anyway they can. Plus they offer the best sheet music in town variety more than anybody. Check them out you won't be disappointed.

The teachers are excellent even with my special needs child. My boys love their lessons. The…read moresupport we receive from the owner and other staff has been wonderful as well.

From the owner: School of Rock is different from traditional music education programs. Our patented and proven…read moreSchool of Rock Method™ has taught hundreds of thousands of students around the world to play music. We combine one-on-one guitar, bass, keyboard, drums and singing instruction with group rehearsals and live performances, teaching students how to play together as a band. Our version of recitals are real rock shows at real venues in front of live audiences. This style of teaching builds lasting musical proficiency, boosts confidence, increases creativity, improves socialization skills, and allows students to work together as a band. When you join School of Rock, not only will you become a musician, but you'll be part of a close-knit community of passionate musicians and music lovers. We welcome students of all ages and experience levels.

Owner claims "eco-friendly" but the biz does not recycle even though recycle bins are steps away…read more I'm in a business close by and we use the recycle containers as everyone is told to. It's just too much for the young people that work there to walk the recyclables to the recycle bins... I'm sure there bikes are top notch but don't claim "eco-friendly" when you don't live the life....

Kind staff. Charitable people. Understanding of your situation. Special shout-out to Drew.read more

I had a customer that bought a custom tube amp from me. He had me ship it cross country to him. I'm…read moreon the West Coast. He's in Michigan. This is a big, heavy unit. He loved it but suddenly it stopped working. What to do? Shipping is expensive and hazardous. I found Bartsonics on Craigslist a few blocks from the customer. A local to check it out, perfect! The customer had told me that the only repair place there quoted him a six month wait to even look at the amp. He didn't know about Bartsonics. The next day, yes, the next day, not six months later, Bartsonics had checked the unit out and a verdict was in. The amp was perfect. No issues at all. The customer was the issue. That solved it for me. If not for Bartsonics I was on the hook for everything, big return shipping, whatever, it was on me. As it was, I was in the clear. They saved me. Thank you Bartsonics.

I had a Fender Jazz bass that had an issue with humming when turning the tone knob. I had Frank do…read morehis magic and it now works perfectly. I would recommend Ann Arbor Amplifier to anyone having electrical issues with not only amps, but guitars also. Great job, great service, and great price! Thanks for fixing the issue! Jim G.

Very upset I have to make this post, took my saxophone here about 6 years ago for repadding and a…read moregreat job was done then. Fast forward to 2022, and I'm disappointed, took the same saxophone in to get a few problems fixed and a quick once over, played this instrument almost everyday for 5 years and knew it inside and out, was billed for work that I had no idea was needed/problems that never were a problem for me. The best part is the only problem I knew was present wasn't fixed, I mean you come here expecting your instrument to be fixed. To add insult to injury, my brother needed a simple fix on his sax, it was returned broken after something was knocked around and never checked to make sure everything was working. I'm very sad I have to post this but I noticed all the reviews are older and not a proper reflection of the current quality of work.

The only place to go for all your musical instrument needs. Reasonable prices, fast service and…read morenice guys. Parking can be a bit tricky but worth it. Located on Star Ave. just off I280 and 10-15 min drive from just about anywhere. Can't recommend them enough.