Excellent service, communication, and response time. I will happily use these guys again.read more

This company is completely unprofessional and disrespectful. They can't complete a job. Go anywhere…read moreelse but here. We called and had WOW plumbing show up to give us an estimate on fixing a tub that was not draining at a rental property. While they were at the rental property they left the door open the entire time they were there in below freezing weather. The plumbing issue they were looking at was completely inside the house. The tenant also said they knocked things off counters and did not pick them up and talked over the tenant and was condescending while there. Eventually they canceled the scheduled service call, the day of, after being late, when it was scheduled over a week in advance and refused to do any work because a tenant requested to us that they not leave the door to the house open in freezing weather. They left a person without plumbing because they requested "please close the door in freezing temperatures." On their estimate visit WOW plumbing said the issue was a single elbow that needed replaced. To replace this single elbow in plumbing line would be somewhere between $300-$600. The price seemed very high to us for replacing one elbow, but the tenants bath tub was not draining and it needed fixed, so we told them we'd like to schedule the repair. They were also informed about complaints the tenant had about leaving the door open. We've had other companies there for maintenance with our good tenant here and never had a problem. Wow plumbing said it would be over a week before they could get to it and they would talk to their employees. We scheduled the day for them to come and make the repair. On the day they are scheduled to make the repair, which they said would be the morning, they contacted us at noon and said the WOW workers said it must have been the other maintenance man who was there looking at the plumbing that day and not them. We had already clarified with the tenant and said no, it was WOW plumbing and the request is to just please close the door after entering and exiting, not a big deal. WOW plumbing then began telling us if it was their house they'd close the door themselves, that the person who complained is silly. I said this seems like a reasonable request, just close the door when entering or exiting. They said ok. They then called back and said that they weren't coming over and they were refusing to do the work since the tenant had complained about leaving the door open. They again said the tenant should close the door. I explained, after they kept cutting me off and interrupting me many times that there is a tight hallway by dryer, which is where they are working and the door is on the other side, which is blocked off by the workers. There's no reason they can't go there to do the job. Rather than being professional and hearing the request and doing the job, they got their feelings hurt that someone would say it's not ok to leave a door open in below freezing temperatures for hours at a time which the tenant had to run the furnace for hours and hours to finally get the temps turn back up. They said they refuse to go to the house then. There was no complaint about my tenant, in fact the WOW employee said they must be mistaken, he thought they had a great interaction with the tenant. The tenant only voiced to me that they were requesting the door be closed. This company also demanded to us multiple times that the complete and full payment for the work be paid the minute they are finished with the repair. We told them we needed bill, but really there was no problem with that. But was thinking is this because their work doesn't last and they take the money and run before testing it can happen? What kind of business schedules a job for someone without plumbing over a week later, is late and then the day of cancels, leaving someone without plumbing in their house because they asked they close the door outside? Childish mentality. Don't waste your time.

Plumb Tech provided us with a great Service. We had called 3 other companies, two of them showed up…read moreand quoted us an outragouse price. Plumb Tech treated us fair and did nice clean work. Highly recomend

Dave at Vera Cruz Repair in Fayetteville, Ohio did a wonderful job with our a/c unit not working in…read moreone of the hottest times of the year. He was very knowledgeable and efficient and straight forward and timely. Cost was very reasonable. Our unit needed a part which was ordered and placed in exactly when he said he would be back. He was able to get us up and running with cool air quickly on his first initial visit. We had called 2 of the well name HVAC places in our area prior and one was closed for the holiday (4th of July) holiday and the other one couldn't get us in until almost 2 weeks unless we paid emergency prices and it would still be a couple days at least. Read great reviews on YELP & FACEBOOK. We are so thankful we found Dave to do our repair. We would definitely call him in the future if need be and we already referred a friend from church to him and he saw them right after he left here after putting our part on. They were pleased as well with his service and we will recommend him again to anyone having issues with their HVAC. He also found an issue with the way our thermostat was connected and fixed that as well.

Fast honest service at a reasonable price.. Dave was able to…read morefix my AC the same day he came out

Scheduled an appointment. Took the day off work. Shafer calls the next morning wanting to…read morereschedule my appointment for earlier in the week. Told them I already had the day off on Friday. They confirm appointment for Friday. Then call back 30 minutes later and tell me there was an emergency and I could have a Saturday appointment at an additional cost. Steer clear of these shady people.

Had a salesman out for a new unit. I felt extremely pressured to buy now! It was so expensive for…read morejust an 1100 square foot home. After it was placed, I signed on for the Maintenace program. They came once. Shortly after the heat quit working. I checked the filter, and they forgot to put one in. That summer the air went out. I was out walking my dog at night and could see a light through the vent under the house. They did not turn off the light, and it had been on for 3 months without my knowledge. Now, they keep charging my credit card for the maintenance and have not been here in 2 years. I called to get it taken off my card and told a manager will call me. A week later and still no call. I do not recommend!!!!

Excellent prompt, professional and courteous. We are very pleased with our new locks and would…read moredefinitely use his services again!

John did a great job installing an exterior door we rescued from an old law office. He had to clean…read moreup a previous contractor's sloppy work and custom built a new door frame and threshold for the door. He also installed a new screen door for us as well. He was easy to work with, and the communication was always timely and accurate. He did a great job! I will definitely use his services in the future should I need more home remodeling work done.

Fox Renovations constructed a new deck for me. Communication was 5 star, always on time. Very hard…read moreworking crew. Jon really cares about the quality of work he and his crew provide. I am a very satisfied client and certainly will call on this company for future projects needed.

Great to work with....I called them to request a second opinion and quote to replace the heating &…read moreAC system in a rental property. They were quick to schedule the appointment and were honest in thier opinion on what was needed. They provided the same opinion as the first estimate but thier bid was almost $3000 less. At first I thought it was too low, however it became clear the owner was sincere in all her advice and efforts. They moved very quickly to replace the system, worked well with the tenant, when problems came up they were very responsive and very reasonable in working through them. When I asked for additional work, thier rate was very competitive. All in all....they were great to work with and very prompt and professional.

Did a good job answering the phone and they even answered while on vacation to let us know they…read morewould get back to us as soon as they were back in town. They held up on their promise and called back as soon as they got into town and then came the next day to help with our issue. Knew exactly what he needed to do and even ran out to get a part we needed since my grandma couldn't. They also did waterlines and installed a main shut off valve inside the house when the lines kept bursting during the winter. They were extremely helpful and we are grateful as they were one of the only people who would actually show up to help us out.