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    Smart Dog Grooming

    5.0 (1 review)
    Closed • 8:30 am - 4:00 pm

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    5 days ago

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    Maggie H.

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    Ask the Community - Smart Dog Grooming

    Petco

    Petco

    (23 reviews)

    Had a bad experience tonight before they closed. The area I needed a couple of minutes in, since I…read morehave a new pet, was very busy. When it finally cleared out, two workers practically shoved their way through the aisle to straighten up. They probably have to do this duty at some point before close but they took a long time and were in my way, spent the whole time talking loud about random things. This made it very difficult for me to read and decide on pet products. :( They offered no help or greetings and made me uncomfortable and feel panicked. Touching the cans seems like a one person job Especially in already overcrowded aisles. The customer service was nonexistent. While in line a totally different worker was standing on shelving touching products in the same way... probably an end of night duty but it was very rude and uncomfortable while the line was wrapped around and full of people waiting and waiting. I'll stick with Amazon !

    A very good location and whenever I'm in a new city the first thing I'm looking for is the local…read morePetco. I was happy to find that there is one just a few blocks from me. It is a big store with a lot of inventory and white selection. Service was very good but it took them a while to find that some time to help me. I understand Waiting few minutes but not 15. At the end I took what I thought I needed and left hoping that I will come here when they will be less busy although they weren't that busy when I came here. I would return to dispatch go I just gonna do it in the earlier time of the day.

    Shear Pawfection Pet Spa

    Shear Pawfection Pet Spa

    (3 reviews)

    Now at 35 Coach Street, they groom cats! We had them clip nails and clean ears of our cantankerous…read moreCornish Rex. Awesome job! Done in minutes! Unlike Petco, they were willing to bend over backwards for us without threats, through weather rescheduling of grooming, for pet parents with mobility disabilities. Thank you for not being sucked into able-ist thinking. We'll be back.

    IF YOU LOVE YOUR PET DO NOT GO HERE!!! The owner of this place is a really nasty guy. I feel bad…read morefor the sweet technician working for him. He has called my female dog the wrong name after checking her in at their old location where you used to be able to go inside. Now you can't go in, you can't park, you strictly can drop your animal off and they come to the car and come get them. SHADY!! This nasty man had the nerve to say after charging full price for grooms to "adjust" my new puppy to the groomer making us come every 2 weeks for 2 months to make a snide comment about how if she was going to be hyper they were going to cancel the appointment and they weren't going to groom her. SHES A PUPPY UNDER A YEAR OLD FOR CHRIST SAKE!! He just genuinely seems to hate animals and people!! The absolute straw that broke the camels back was I was 5 minutes late an appointment due to trying to get an elderly small dog with hip problems and a puppy into my car by myself and drive and his clock was 10 minutes faster than every other clock in the world and he refused to honor the appointments for both dogs even after he came and grabbed one of my dogs and took them inside already, so they groomed one and gave her the most hideous groom ever, you had to cancel my other dog for being 5 minutes late but couldn't make sure her cut was even now that you had one less dog?! This place was the reason we started grooming our first dog because of his nasty attitude but a family friends kid started working there so we gave them another chance. THE SEASONAL BANDANAS AND $45 PRICE TAG DO NOT OUT WAY THE OWNERS RUDENESS!!

    Fetching Looks Pet Grooming  Ltd

    Fetching Looks Pet Grooming Ltd

    (2 reviews)

    Fetching Looks is owned by a husband and wife team, Bill and Lisa Robinson. I have been taking my…read moreBuffy (a sheltie) for regular grooming every six weeks for about two years now and would be lost without them. They are very good with all of the animals and do a fantastic job. My Buffy comes out perfectly groomed, smells terrific and her fur is so soft. Pricing is very reasonable. Regular customers get first dibs on scheduling for the next calendar year so I have a regular day and time slot every six weeks for the entire year. They are booked several weeks out, so first time customers might have to wait. It is worth it though.

    Our first visit with our dog was excellent. After the reopening following the quarantine we had a…read moredifferent outcome. First we had a 1:00 PM appointment so we dropped the dog off at 5 minutes to 1 and we were told it might be a bit longer than usual so we figured she would be done by 2:30 PM. We returned a little after 2 and one of the groomers came out and didn't remember us from when we dropped the dog off. He wanted to know if we were there to pick up a pizza next door. I said no we were there to pick up our dog. He told us she wasn't done yet and would be another hour, this was at 2:30 PM. When we took the dog in February, they told us it would be a little over an hour and it was just over an hour and they did a wonderful job. When he told us at 2:30 it would be another hour she had already been there for 1 1/2 hours. He also said we should figure on three hours for a grooming, over twice as long as her previous visit. At 4:20 PM we finally got the dog back. The grooming job didn't seem to be as well done as her previous visit, probably because of so many grooming jobs done today.This was not acceptable to us as we had to wait in the parking lot for most of this time. If they were going to be overbooked, as they seemed to be, we should have been told so we could have made an appointment later. The owners texted us explaining that many of the dogs and cats were way over due and that's just the way it is. We wouldn't have been so upset if they had explained to us up front, so we could have scheduled when they were not so busy.

    Smart Dog Grooming - groomer - Updated September 2026

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