Donatello Electric is the best, communication, customer service, professionalism and follow up…read more This is the first time using this company and am so satisfied, highly recommend this company. Michael Parker was just great, his customer service and workmanship showed he sure knows what he is doing and working with a smile. Thanks to all of you!!!!!!!!!!!!!! Mary Fran Green

I had Matt and Sal out yesterday. They replaced some lights, installed 2 ceiling fans, hung a flat…read morescreen TV. Everything done with a high amount of care and precision. I will have them out again to do some additional work. Highly recommend.

I hired CLC Total Electric Service to install a NEMA 14-50 outlet for my Level 2 EV Charger in the…read moregarage and they took care of it in just 4-5 hours. Gabe was the one whom I initially spoke to about the project and Gilbert was the one who did the installation and they were professional and did a nice job. My circuit panel was far from the garage (where the outlet would be) but it wasn't a big deal for them and they were able to relocate some breakers in my panel to the sub-panel to make space for the double-pole 50A breaker for the NEMA 14-50 Outlet. Would consider using them again in the future.

I called multiple electricians and Gabe was the most professional and courteous. I was amazed at…read morehow many simply didn't return my messages (multiple attempts at that!) I wanted an outdoor motion-sensor floodlight with security camera installed outside my garage, and I was able to book Gabe a couple days out. He was prompt, confirmed the work that needed to be done, and was friendly. A junction box was installed inside my garage without any issues. He even made sure I was able to connect to the camera successfully on my phone before he left. CLC Total Electric is the complete package - professional, courteous, fair pricing, and most of all, does the job correctly and successfully!

Replying to Mr. E response to my review. I called customer service to confirm exactly what the…read more"FREE QUOTE" included and was told the electrician would go up on a ladder to inspect the ceiling fan and electrical components and provide a written repair quote. Once the electrician gained entry to my home, no inspection was performed, and the visit was instead converted into an attempted upsell to a paid diagnostic. This conduct reflects a classic bait-and-switch. The "FREE QUOTE" was used to induce the appointment. This conduct implicates multiple consumer-protection violations as outlined below, including heightened concerns where deceptive in-home solicitations affect senior customers: - Bait-and-switch -- promising a "FREE QUOTE" to induce an appointment, then substituting a paid diagnostic once access to the home was obtained, in violation of 815 ILCS 505/2B and FTC Act §5 (15 U.S.C. §45). - Deceptive and unfair business practices -- materially misrepresenting what the "FREE QUOTE" included and failing to provide the promised inspection and written estimate, in violation of 815 ILCS 505/2 and FTC Act §5. - Material misrepresentation -- the scope of the "FREE QUOTE" was a material term that influenced the decision to schedule the appointment and allow entry into the home, actionable under 815 ILCS 505/2. - Deceptive inducement and reliance-based harm -- the misrepresentation caused reliance before any payment occurred, which constitutes legally cognizable harm under 815 ILCS 505/2 and federal unfair-and-deceptive-acts standards. In-home solicitation violations -- deceptive conduct occurring inside a consumer's residence, which is subject to heightened scrutiny under FTC Act §5 and Illinois consumer-protection enforcement standards. - Senior consumer protections -- misleading in-home solicitations and high-pressure upselling affecting a senior consumer trigger enhanced enforcement priority under Illinois Consumer Fraud Act (815 ILCS 505/2) and federal consumer-protection policy concerning older adults.

Called them, very nice & seemed reasonable. Made an appointment, received 2 texts & an email…read moreconfirming the appointment. Day of the appointment, NO SHOW. I call their number & they told me 'oh we don't do that kind of service, didn't someone tell you?' I told them that's not what I needed and if that was the case, you could at least notify me that you weren't coming. Missed a half day of work for this? Never again.

We experienced several outages in our home due to faulty circuit breakers and Ryan helped us out on…read moreshort notice. He picked up the phone and reassured me that he can come out quickly and address the issue. In fact, he was able to diagnose the root cause over the phone and came prepared to resolve the issues. While fixing the issue, Ryan took the time to help me understand my electrical panel and explained the process of how he was going to fix the issue. After the work was completed, he ensured that there were no ongoing issues and that the work was completed to my satisfaction. At no point did Ryan come off as impatient or made me feel like he was rushing. He completed the fix quickly, but was very thorough in his work (something that comes with experience, practice, and being confident in the work). He was extremely kind and patient as he answered all of my questions. The rate Ryan charged was fair (i.e., no price gouging); especially given the short notice. I am definitely going to be calling on Ryan (no hesitation) for any future work that may require an electrician.

I called Ryan and got a rough quote on installing a new outlet in our old house which has sketchy…read moreelectrical and hidden mysteries behind the walls. Ryan came out promptly the next day when I requested and his work was professional and clean. He explained everything he was doing along the way and left everything just as good as it was when he arrived. His rate was very reasonable and the final job cost was very close to his rough estimate. I'd recommend Ryan for electrical work and would use his services again.

When I ordered a new over the stove microwave I initially thought I just needed an outlet…read moreinstalled. Then came the realization I needed a dedicated circuit to prevent tripping the breaker (I think I have the terminology correct). Luckily after speaking with Art multiple times he was able to walk me thru checking to see if the current breaker was dedicated which it wasn't. Thankfully Art was able to come in and review my options and rework the wiring to create the necessary dedicated circuit.

Did a great job replacing a kitchen fan. When I get replacement light fixtures, I'll have Art do…read morethe installation. Was a do it yourself, but now I have Art.

Have been using Alternating current for the past 5 years and their work is amazing . I always ask…read morefor David the electrician .

Called and got a next day appointment, which was great! Needed/wanted three ceiling fans updated…read more One has a fritzy light, wanted the second one to match, and third one didn't have the switch to change from summer to winter mode. I was told there was a $79 fee to come out and assess our project. The electrician arrived and said the fritzy light just needs to be on a switch instead of a dimmer switch-but did not switch out the plate. The other room didn't need to match, so no work there. The primary that needed a fan with a switch didn't need to be switched since he found it! but didn't switch to winter mode!!! He did no work, but we got a bill for almost $200. At the house for 30 minutes.

After initially reaching out to me to say they'd be glad to take care of my electrical needs and…read morefor me to call them for a quote. I tried calling and could never get through using the number provided. So I messaged them through Yelp and they never got back with me. I eventually found someone else outside of Yelp.

Don't know if I would recommend them, because I never got a response from an actual human being…read moreafter trying to contact them by both chat and by phone. No one answered their office phone or responded to a direct message. After a couple of days waiting for a human to reply in chat, I simply got another automated response telling me to call their office if I'm still interested in this project. Well, I was interested, but I didn't get the impression that they were. I went with another company that is definitely staffed by human beings and not chatbots. This company seems to have good reviews so maybe my experience is an anomaly. First impressions are important though. If I don't feel like a valued potential client, why would I believe that this would improve as an actual customer? -Edit: I received an automated reply to this review, telling me to call their office for a complementary quote. SMH