Three businesses were contracted through Yelp. Two could not provide the needed repair service. The…read more3rd, Cellairis, never responded.

This business is the best cell phone store and service center in the area. They resolved my phone…read moreand tablet issues quickly and at a reasonable price. They are a top-notch, friendly service with a staff that knows how to get things done rapidly and accurately. I'm unlikely likely to take my phone or tablet to anyone else.

This business sold defective parts and then acted as if they had no idea what happened. Customers…read moredeserve honesty and accountability. Selling faulty products and refusing to address the issue is unacceptable.

absolute trash!!! bought a used phone out of here side button doesnt work and screen went out…read morewithin a week!!!!

These folks are the real deal! Knowledgeable, friendly, kind. They have serviced my iPhone and my…read moreiPad fast and at a reasonable price. Lucky to have them nearby.

Excellent help by a very nice guy. Highly recommend this business for professionalism and great…read moreservice.

I DO NOT recommend spending any of your money here. I came to get my screen repaired and after it…read morewas done I noticed the color grading on my phone glitching and switching in real time. I then went to my camera and it was horribly blurry and I couldn't fix it by wiping the camera. I then took a picture using the front camera and the quality looked like an android. They knew in the beginning they had the proper screen to put on my phone but instead they put a faulty one on and then told me I would have to spend more money for the correct screen!!WHY ASK WHAT KIND OF PHONE I HAVE PRIOR TO REPAIRING IT, ONLY TO PUT THE INCORRECT SCREEN ON IT?!!!!

My personal opinion your not gonna find better A&L cellphone repairs have reasonable pricing . My…read morephone was repaired mutiple times under reasonable times and he gave me additional time to pick it up before closing. Very professional and always do a great job definitely recommended especially if your from griffin or passing through

Very disappointed with the poor customer service after business receives payment (battery…read morereplacement iPhone and charging port repair) The owner was quick to schedule my battery replacement (15 min after our call he arrived to my home) and completed the repair. HOWEVER the next day, I noticed major issues with the "supposedly" new and "supposedly" OEM battery as it overheated while charging and then discharged very quickly (90% down to 20% in about 3 hours). A new battery shouldn't discharge that quickly and my phone displays "Unverified" on the battery health & charging indicator under battery settings which is clearly a red flag. Called him to resolve and he said that he gets parts from Mobile Sentrix which I noticed it has reviews stating that this wholesaler distributes defective parts (that explains my battery issues). The business owner tried to reassure me that the battery is not defective and that I can buy another one that he will install free of cost (this should've been stated BEFORE the repair, why should I pay for 2 batteries??) We set up an appointment for next day which he ended up rescheduling 5 minutes before our meeting!! (very unprofessional and inconsiderate) and spoke to me with a hostile attitude because I wanted him to honor our appointment. He gave me an ultimatum of "do you want the appointment tomorrow or not?" No apology or "customer satisfaction is paramount" applied here. Part of the problem with his service is that he prefers you pay him via cash, Zelle, etc and unfortunately in the event of an issue you don't get credit card protection. He charges more for credit card (hindsight should've protected myself). I entrusted this business based on the high rating and unfortunately his level of service drastically changed as soon as he received my Zelle payment. Overall this was a frustrating and costly mistake. The business states repeatedly that "Customer satisfaction is paramount" and my experience was that this principle ONLY applies up to the point of payment. The business needs to put more effort into ensuring the SAME level of service and customer satisfaction before and after payment (including cash payment). We agreed to another battery replacement the following week and he decided to block communication my number and not resolve the issue. The business took my money and refused to ensure customer satisfaction, I'm very disappointed and do not recommend this service whatsoever. Here are 6 of the issues I discussed with the business owner (in person) prior to him deciding to block my number and claim that my behavior is not customer "standard": 1. After the business received my nonrefundable payment, I was trying to schedule a resolution to the potential defective battery problem, however the owner spoke to me in a hostile and aggressive manner which CLEARLY demonstrates that customer satisfaction is not the top priority 2. I requested an apology and he did so (why didn't the owner take the initiative beforehand to apologize?) 3. The owner suggested I drive to him for the battery resolution which was unbelievable considering that the business model and expected level of service is that the tech always drives to the customer 5. Told the owner that excellent customer service would be to ask the customer what can we do to make this better? Explore options instead of your way or the highway. Blocking my number and refusing to resolve my battery issue is very unprofessional and completely contradicts your slogan of "customer service is paramount". 6. Based on the high rating I trusted this business and chose to pay cash which unfortunately doesn't provide any protection options in the event of any issues. I will not repeat that mistake.

Highly recommend! Fixed shattered Android screen and received back good as new. The part had to be…read moreordered as this is was not a popular model but the item was shipped from China and came pretty quick. Good customer service. Thank you!

They were quick and professional. I walked it and 15…read moreminutes later walked out with a new battery installed in my iPhone. So speedy Incredible Highly recommend Phone Doc

This place has helped me out twice and both times I received good service. Will definitely come…read moreagain

They fixed my boyfriends battery and back camera about 3 months ago and he started having trouble…read moreagain, so he brought it in and skyler was so awesome. He replaced the expanding battery and was so enthusiastic to do so even though his warranty wasn't valid. We love coming here and will continue to do so. It's just one guy, so you know who's working on what and he's very personable! Come here over anywhere else FOR SURE.

From the owner: You broke it? Don't worry, we'll fix it. We can repair most iPhone's and Samsung's same day. Have…read morean iPad that your kid broke? No problem, we can do that too. At Repair Tech, we strive for the best customer experience. Our certified technicians will always handle your device with care. All of our repair parts are OEM quality straight from the manufacturer. A free two-month limited warranty comes with all of our repairs. Call or stop by today!