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    9 years ago

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    Oray T.

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    People searched for Mobile Phone Repair 1,626 times last month within 15 miles of this business.

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    1010Computers

    1010Computers

    3.9
    (17 reviews)

    I brought my Dell laptop to 1010Computers because it would not power on. After the repair, the…read morelaptop worked, but I later discovered it was running on a 128GB SSSTC SSD--a very small, low-end drive I never authorized or discussed with the shop. When I asked for clarification, the business stated they had diagnostic photos, hardware inventory screenshots, and a detailed report proving the SSD was already in the machine at the time of service. I requested copies multiple times. They did not provide a single photo, screenshot, or document. The customer portal they referenced contained only an invoice and the laptop's serial number. When I asked again for the documentation they claimed existed, the shop refused to send it and insisted they would no longer communicate in writing. They stated that any further discussion must take place only in person, which prevents any verifiable record. At no point did they provide the evidence needed to confirm their claims. My review is based entirely on written communication and the business's refusal to provide the diagnostic documentation they repeatedly referenced.

    I bought a computer from this worthless place it worked for two weeks I guy who sold it to me told…read moreme that it was given to them and it was new well after two weeks it literally stopped working when I took it back to them they wanted me to pay them to just look at it so o said no why would I pay you when I've only had the thing for two weeks so I took it to another cc computer store when they took it apart they told me they found roach droppings and urine and they showed me what it looked like and they told me NO WAY this just happened so I took pictures I will be filing with the BBB and I encourage anyone else who has been scammed and lied to by this place to do the same I was told if I wanted to purchase another computer I could I asked the guy how stupid do you think I am im just supposed to throw over 250.00 out the window and he stood there with a dumb look on his face having them fix a system you have is one thing but if you purchase from them I GUARANTEE YOU WILL REGRET IT.

    Alltek Holdings

    Alltek Holdings

    5.0
    (2 reviews)

    We have worked with Alltek for several years and they have provided excellent IT service and…read moremanagement. Alltek is our single source provider and serves as our complete IT department. They have responded well to emergency situations as well as worked with other software provides to provide seamless operations. I would highly recommend this company to anyone seeking a full service IT solution.

    We are an unusual AllTek customer because we are a software development company, and we use the…read moreAllTek system to host a complicated Microsoft Access database application that manages student records for about 40 colleges and graduate schools. Our combined user base for those 40 schools is over 400 users. During peak usage periods, we have almost 100 simultaneous users logged into their various databases. What makes us unusual compared to most of AllTek's customers is that AllTek is providing only our software hosting. AllTek does not manage any of the computers or networks at the 40 sites where our software is used (over the internet). Some of our sites have fast computers with reliable internet connections and good onsite support, and some of our sites have sub-par equipment and support. Adding more complications, our customers use many versions of Windows and some Mac computers also. We converted our customer base to the AllTek hosting system during May 2018, and it was a huge, difficult change. We had to work through many unexpected problems that were caused by Microsoft Windows bugs, differences between Access 2010 and 2016, and differences between Windows Server 2008 and 2016. The last major problem got resolved roughly September 15, 2018, and the system has run smoothly since then. AllTek did a top quality job of supporting us through the transition. Their lead technician (and owner) Tim Haner did a great job of working with Robinsoft's programmers and customers to get the various issues figured out and resolved. My rating of AllTek's customer service, problem solving skills, and their system's speed and reliability is definitely five stars. AllTek gives us great customer support, their system is quite reliable with very little downtime, it is as fast as most of the other schools we support that have onsite servers, and we're happy with the prices we're paying.

    Smart Tech Clinic

    Smart Tech Clinic

    3.7
    (3 reviews)

    Smart Tech Repairs took care of my crack screen in no time! I want to thank Chris for taking care…read moreof my device and now I can continue my business!

    I came to this place because my phone was cracked. He sold me when he offered a 3 month warranty…read more To my understanding the warranty covers you in the case the screen black outs. Any physical damages would have to be paid for. Which is reasonable I agree and he fixed my phone. I have a 17 Pro Max the orange one. After he fixed it he told me my "stand by" function will no longer work which I thought was fishy considering I'm paying $200. I bought a new screen privacy screen protector and when placed on my new screen lines appeared as if the screen was rejecting the screen protector. Now these are problems that I noticed immediately they're small and not the end of the world but it's worth mentioning since people are paying. Now back to that 3 month warranty in the case the screen blacks out. I had a gathering with my family so to stay engaged I sit my phone the table. Something I do all the time never been a problem. I wake up the next morning to retrieve it and it won't turn on. My phone will ring , you can feel the vibrations my phone is not broken my screen just blacked out Something That Was Supposed To Be Covered In The Warranty . I call him and he tell me he can not replace my phone if it was damaged by water. The way he can tell or not if it has water damaged is by a strip inside the phone if it's x-color it dry if it's y-color it's been water damaged at some point. I tell him my phone has been wet before I came to him and I'm positive my phone just blacked out. He tells me he would not have sold me the warranty had he known I had previous water damage because it makes the screen more prone to blacking out. WHICH IS TOTALLY UNDERSTANDABLE. But my problem today is I was not notified of this disclosure until after I've already paid and my screen is already blacked out. This business represented horrible communication and integrity the price is extreme and the product is mediocre. If I pay $200 for a service I expect all the functions of the phone to be there after the service. And if your selling point is your warranty you should be communicating your terms.

    TCTRC - mobilephonerepair - Updated August 2026

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