I had a very disappointing interaction with Levi today. I brought in an item to sell. He looked at…read moreit and made me an offer. I countered and he said he thought they could do that but needed to run it by a manager first. He texted back and forth and he stated he could give the agreed upon price. He went and got the cash. As he was about to pay me, he got a text on his phone. He stated he had made a mistake and offered me $100 less. I passed. Time wasted. I asked Levi what would be appropriate feedback based on our interaction and he said for me to do what I needed to do. Our interaction to that point was quite friendly. This changed rather quickly. Any business that crawfishes on a deal after coming to an agreement is not to be trusted. This is a very bad way of doing business. Thanks Levi, for encouraging me to leave this feedback.

Inexperienced staff leads to low value on placed on expensive items. Much lower than other pawn…read moreshops.

I've been a customer for Whitey's for most of my life. Ivan's a class act and will treat u right…read more Over the years I've watched this place outgrow it's precious location & is now packed this new location to the walls. He has tons of items that u won't won't find anywhere else. The selection of tools are crazy and for sure has one of the best selections of Case knives I do believe I've ever seen. Do yourself a favor and go in and see what they have here & save yourself a trip to the bid box stores. AAA++++

ive bought several tools from them and always got a deal and fair loan amounts on tools , the best…read morearound

Great folks, great store…read more Will likely continue to do business with them for a very long time.

There service is bad they mumble there grumpy to customers like me and I would not recommend it…read morethey sell toys and they say they won't take them they lie like that do not do silver dollar

I stopped in while shopping around for some good deals on tools and I definitely found what I was…read morelooking for. But what really stood out to me wasn't the prices, it was the character of the people working there. While I was checking out, an older woman came in trying to pawn some of her late husband's tools. She was a mother and newly widowed, and you could tell it wasn't an easy moment for her. At first, the staff didn't know the full situation, but once they understood what she was going through, they immediately stepped up in a way you just don't see often anymore. They offered to nearly double their original offer close to 100% more. From what I could tell, they absolutely paid more than the tools were worth, but they did it purely out of kindness and compassion. That kind of integrity and heart is rare these days. For what this review is worth, I truly hope they receive tenfold in blessings for the way they treated her.

absolutely awful service from the older woman at the counter. the younger woman is very nice. the…read moreolder woman gave me attitude about my television, said it wouldn't turn on when it was on in front of her it just took a second to load. tried to tell her it wasn't connected to the internet and she was rude. WILL. NEVER. BE. BACK.

lovely service, incredibly kind workers. love this place! come all the time. great prices and tons…read moreof variety; if you want it they probably have it!!

We have been working with Jim and his staff for decades. They are so kind and helpful we just keep…read morecoming back. Recently needed a repair on a ring and they went over and above to make sure my daughter was happy. She was thrilled and it turned out beautifully. Great price and wonderful results. Good to know that they also pay more for gold than any one else in town!

Great place to save on sporting goods.. Great staff they were extremely knowledgeable and…read moreinformative

Pricing on the gold was really high and comparable to other pawnshops. Lots of tools for working…read moreand painting and yardwork and air compressors tons of hand tools for mechanics so if you're in that blue-collar field, definitely come in and take a look tons of generators as well after the recent storm, lots of handguns as well. The guys working were friendly and answered all my questions private parking lot, but limited items on jewelry. They did have old money and coins for collectors as well.

Pretty terrible experience. Saw a product on Facebook marketplace that I wanted to get. Messaged a…read morehard "I'll take it" within a few minutes of the listing. Turns out they are a storefront. So the next morning I got to the pawnshop as quick as I could get out of work and they had sold the item out from under me. If you advertise on a marketplace where custom usually dictates the first "I'll take it" gets it unless flagged as first come first serve, it's pretty underhanded to sell it out from someone that wasted his time gas and lunch break to get over for a product that you sold. Would not recommend these people to my enemies if that's their standard model.

Great experience. Very friendly and welcoming. Good selection of merchandise. Prices looked good as…read morewell. Definitely recommend them.

They are very nice. It was an easy process I went through…read more They did a great job with informing me what silver was going for.

Fool me twice... I'll give you my experience. I went in about a month ago for my first…read moreexperience, and the staff was very friendly and helpful and I got a great rate for my silver 1oz coins. Today (6/4/26) I sold a 100oz bar for $6500 when the price was $73.90/oz. It was 10:30, and they don't open til 12 during the week, but they let me in anyway. Then they quoted me $6500, and I agreed to that price without checking. Upon closer inspection, that is only 89% of the spot price -- I realized that I shouldn't have taken that price; I should have done my due diligence and looked elsewhere. I think my first impression of Tulsa Gold & Gems is that they are an honest company that "makes a little profit on a lot of sales". But now I'm not convinced that they live by that mantra. 89% is well below what most buyers will pay. Yes the staff is very friendly. But even though they are on my side of town, from now on I will not just bee-line it to this establishment; I will check prices and make sure I am well informed before thinking of selling to them. I do not consider my most recent experience to fit with my expectations of competitive buyback value; it left a bad taste in my mouth.