About a year and a half ago they replaced my touch screen. It stopped working again. Went in today…read more(3/23/26) They assessed the problem and replaced the screen - 100% covered by the lifetime warranty. I paid $10 deductible on the screen protector. Whole thing took less than an hour. I 100% recommend this business. Matt was the technician that helped me.

I took my phone to get fixed for the top speaker and charger port, after he said the charger port…read morewasn't broke and was completely fine (it wasn't) and I tested the top speaker and it didn't work at all, when I was testing it everything else worked fine and he said that it would probably be a board connecting issue and I said that that's fine he put the old speaker back in and after that about halfway down the road I realized that my phone doesn't even try to connect to cellular data, the bottom speakers that didn't even need fixed don't work at all, my phone randomly restarts every couple of minutes and now my phone doesn't even charge one bit, don't come here unless your planning to buy a new phone!! I wish I could give it 0 stars

He was able to remove the virus from my tablet and gave me a very good price. This is my second…read morevisit to this business and was satisfied the fist time also.

Excellent service and knowledgeable technician. Used their service many times , always reputable…read more AT and T said I needed a new phone because it will not charge with a cord , he cleaned and fixed it for under $100, also gives Vetrans discount.

Bought a Ps5 from them and it wasn't working. When I brought it back the owner went out of his way…read moreto find me a working one and apologized for the inconvenience. Very nice company.

Needed a broken screen replaced. It took only two hours!…read moreRefurb King is the best! Handy location and great customer service!

I took my mother-in-law's watch and to get a new battery for it and the service was absolutely…read moreamazing. The store was very well equipped. They installed the battery for the price of the battery which was awesome and we're pretty comparable to Amazon prices on the battery. The installation was a bonus.The staff was friendly and helpful.

I ended up coming here because I like shopping at brick and mortar over online. You could write…read morethat I am a Millennial trapped in an older generation's body. I remember the days at Radioshack, but in Kentucky there is no Radioshack. I needed a battery for my garage door opener and low and behold it was a batter I had never seen before. A32? It is like a smaller batter lengthwise than a triple AAA and I thought those were the smallest cylindrical batteries. The associate new exactly where they were and so it was a quick buy and out. I also needed to have a key copied, but they do not do home keys. If anyone needs their car keys copied, this would be the place.

Very quick repair of iPhone 11 screen (under 10 minutes). Phone looks good as new! And price was…read morevery reasonable.

Okay pricing. But wouldn't say the owner is kind, maybe he was having bad day. Happens to the best…read moreof us.

I went to pick up the laptop battery that I ordered through them that I had paid for an advance,…read moreand I discovered that it was no longer in business. I think perhaps they have filed for bankruptcy.

This is a great place to check out if you like buying refurbished electronics and spare parts for…read moreyour items. I always check out their selection of laptops when I'm around the vicinity. The techs are very knowledgeable, patient, and friendly.

Among the sharpest, nicest, and fair tech specialists in Kentucky. Very good with computers,…read moretablets, phones, and gaming.

This place has been nothing short of excellent. I have had to come here twice to repair my phone…read morescreen and have a tempered screen protector installed, and once more to replace my battery. Each time was a pleasant experience. Each time, I have had the pleasure of having my service done by Kyle Hogan. This man really knows his stuff. He let me sit and watch him work during the most recent visit. He told me of the level of care he puts into each repair. He constantly finds common problems that occur when people go to other repair shops ("this person forgets this screw, that shop never reinstalls this right, etc"). Don't believe me, read their other reviews. If you need to get your iPhone repaired, other smartphone, Mac, or PC, come here!! You won't regret it. The level of quality that is put into this service cannot be described in words.

Jenny, the Manager of Staples on Sir Barton Way is the best! In spite of my frustration, she was…read morevery polite and funny! Give her a raise! Good customer service is like a handicapped parking space, few and far between!

This will probably be my last trip to this Staples. The service was terrible, unfriendly, unhelpful…read moremumbling workers that can't count change. The store was dirty and cluttered, I don't think the bathroom had been cleaned in months. This is not the employees fault, this blame management if no one is holding these people accountable to provide good service. In the past I could always depend on this store to provide that and helpful tips as well, with a smile. I used the copy center and shopped for a couple of items for the office, got the copies not my supplies.

I am writing a same review here because I want more people to know how bad is the owner…read more BEING TREATED RUDELY after the security deposit is paid. And The OWNER is DISHONEST to me and FULL OF LIES. I was told my phone can be fixed in 7 business DAYS before I paid but it turned out to be 3 WEEKS! After the promised time, I kept calling the owner at least twice everyday but my calls were never answered. When I came to his store to see what's going on, the owner said his phone was broken. WHAT? U R THE REPAIR GUY! The owner also said he WOULDN'T BOTHER TO NOTIFY A CUSTOMER although he had the phone number in profile. When I asked for a apology or a discount for the delay, the owner ASKED ME TO GET OUT of his store. I said I was still his customer and all I want is to solve the problem. Then the owner REFUSED TO COMMUNICATE and CALLED THE POLICE. WHO WOULD CALL THE POLICE FOR A CIVIL ISSUE? At last he insist that I HAD TO PAY him WITH CASH because he claimed to put "cash only" on the receipt of security deposit. Fortunatetly, the receipt is with me. And the officer verified no terms of "cash only" on it!

This guy sells stolen/used phones as new. I saw his ad on craigslist. Called him and went to the…read morestore and bought the phone. A few days later, my phone is blacklisted by the carrier as stolen! He posts many ads on craigslist everyday with fake name James. I contacted BBB and was told his real name is Meraj Muhammad. Avoid buying anything from this scammer with phone number 859-335-2483 either from craigslist or the store.

When your service goes out get it working again asap. Verizon has left me and over 100,000 other…read morepeople without service for going on 8 hours today. We never had any outages during the hurricane for Verizon and my service worked fine all weekend. Then they shut off our service right as work hours start on a Monday. Some people are required to have their cell phones for work such as myself. And your company's issues are risking people's jobs at this point. Get it together Verizon

I was getting off the stair master and dropped my tablet. After showering, I raced over to Verizon…read more I arrived 1 minute before close but the staff didn't make me feel rushed at all. They were able to take care of replacing my tablet and got me back online.