I came to this office as a new patient after having issues with my previous OB/GYN of 25 years…read more Making the appointment, I just told them I was overdue for an annual exam and preferred a female doctor. They set me up with Dr. Packard. She was a gem! The office was SUPER busy when I went in, as it was just after the new year. The reason I didn't give 5 stars was because I didn't see the doctor until 45 minutes after my appointment time. However, Dr. Packard was very warm and friendly. She came in and took the time to sit and talk with me before the examination. She answered questions and addressed concerns I had. I didn't feel rushed at all. She was thorough and gentle and not judgey at all. I felt very comfortable with her. I'm so glad I found a new doctor!

I have seen Dr Swayze three times now and can't rate her highly enough . What a dedicated,…read morepassionate doctor who took the time to listen to me and recommended treatment that she felt would help . She also recommended another provider to see for an issue that she couldn't assist with. She is a top notch caring doctor who I would recommend to anyone looking fir a new doctor . Billing has been easy and simple and the office staff and other nurses pleasant and easy to deal with.

Dr. Siewny is a wonderful Doctor & I highly recommend him. His bed side manner is exquisite. I felt…read morehe took time to make me comfortable and answer all my questions with very thorough answers.

From the owner: Obstetrics and Gynecology-Preventative care, Incision free sterilization, ablations, robotic…read moresurgery.

I have had multiple disappointing experiences with this office and would not recommend it. On…read moreseveral occasions, I was told that my lab results would be available within 24 hours, but I ended up waiting much longer with little to no communication about the delay. When you're dealing with health concerns, timely results and clear communication are extremely important. In addition, I found the staff to be unhelpful when I called for updates. Instead of receiving answers or assistance, I often felt dismissed and was met with an attitude that made an already stressful situation even more frustrating. Between the repeated delays, lack of communication, and poor customer service, my experiences here have been consistently negative. Patients deserve to be treated with respect and kept informed about their care, and unfortunately that was not my experience with this office.

We used Hilltop for our first child birth, unfortunately we wish we had of gone with another…read morecompany. We lost confidence in Hilltop's care and we had to refuse their excessive services they were trying to push on to us. They admitted my wife into hospital when there was no need, resulting in an additional $2500 to the cost of the birth. Based on our experience with this company I highly recommend you do not use them and find another OBGYN like we have! Major issue: We started out going to their West Chester office, as it was close to home. However, after just two visits they didn't have the resources at that location, so we had to use their Middletown location, which was a further 45mins round trip. For the first 7 months everything was fine and the Dr gave us an A+ health rating for wife and baby. However, after returning from holiday in Florida we went in for an ultrasound, Dr Reina advised my wife's AFI was below normal and she needed immediate treatment or the baby may not survive. We explained we just returned from Florida and my wife had been doing much more walking than usual in the hot Florida weather, so this may be why she's lower than normal & she may just need time to hydrate. Dr Reina advised that change in exercise & environmental conditions would not cause the lower AFI. My wife was admitted into hospital overnight as a result of Dr Reina's assessment. After the overnight treatment my wife's AFI changed by .1. Dr Reina advised we needed to come back twice a week for a stress test, and if everything was normal, then only once a week thereafter. However, after the first two stress tests everything was fine. However, Dr Reina still insisted we come back twice a week for stress tests (that's 2hrs of driving and 2hrs waiting per week). After another week of coming back twice and the stress tests results were normal, we started to suspect the treatment was more a cash grab than for our benefit. We started refusing anymore treatment and sought a second opinion. Another OBGYN reviewed our medical records from Hilltop and concluded my wife did not have a low AFI and was in the normal range and did not require hospital treatment. Begrudgingly, we used Hilltop for the delivery, as we didn't want to switch at the last minute to another OBGYN. Dr Andrew was good in the delivery. However, the nurses were extremely rude and unprofessional and were berating my wife. After we left the hospital we did not return to Hilltop and we never will! After the birth and armed with the second opinion results we contacted the manager of Hilltop - Michelle, she was not interested in any concerns we had raised and would not return calls or provide any discount. Other issues: The front desk staff were constantly rude and uninformative, they would make unnecessary comments if you're 5mins late. However, we had to frequently wait up to 45mins to 1hr over the scheduled time. Bills were coming in for lab work for $$$$ and Hilltop would say don't worry about it. They failed to provide estimate for services they performed. Zero transparency on billings or costs for additional services. No consideration of insurance calendar and how to provide care while reducing the cost to the customer. They admitted my wife into hospital 3 days before the end of the year, there was no consideration to wait 3 days to admit her into the next year where there would have been no additional cost. They have zero concern for customer's satisfaction.

Great place for integrative health for women and men! Staff is so friendly and pricing is…read morecompetitive. You get what you pay for and highly recommend.

I scheduled an ablation procedure with Dr. Brenner after my initial consultations, with the…read moreappointment set nearly two months in advance. On the day of the procedure, I arrived at 6 a.m. after driving an hour, having taken the required pre‑procedure medications to dilate my cervix, which caused significant discomfort and bleeding. When I checked in, I was told the procedure would not be performed because Dr. Brenner had decided to go on vacation. The office claimed they had tried to call me but could not leave a voicemail. Despite having my email address and several weeks to notify me, they never emailed, mailed a letter, or attempted any other form of communication. The staff that morning was dismissive and showed little empathy for the situation, especially considering the preparation involved. They also offered no assistance in helping me recover the anesthesia deposit I had already paid to the third‑party provider. Based on this experience, I found the practice to be unprofessional and unreliable. I would not feel comfortable trusting them with future care.

Dont Recommend this doctor, he has such a bad attitude Towards women. Was plan on having a…read morenatural birth he tired to knock the idea out of my mind because of my age. DR. Charles l. Hageman is a very rude doctor! Please if you do see him go in with boxing gloves.

From the owner: A complete range of obstetrical and gynecologic care.read more

I absolutely adore Dr. Erin Requarth and recommend her to anyone and everyone. She is the sweetest…read moreand I've always been so comfortable with her. I've been seen at both the Mason and Montgomery locations and have had great experience with the intake staff, from the front desk workers to the MA/RNs. BUT I've had the worst experience with their nurse Theresa, specifically at the Mason. I called the office when I was experiencing ovarian torsion (obviously unknown at the time of the phone call, all I knew was I was in severe pain and had been turned away at two ERs in the days prior) for further insight on whether I should be seen in office or in the ER and she was rude and dismissive. As someone that has worked in the medical field for majority of my career, I'll never be able to comprehend why you go into the field if you can't practice simple compassion, especially in a field as sensitive as women's health, but what do I know?

AN ABSOLUTE JOKE. I am currently experiencing what i believe to be a miscarriage. I come in , go…read moreinto the restroom & the second i step out of the restroom i am met by a billing lady. She pulls me into her office to discuss a billing issue & said i would be better off going to another practice... OVER A BILLING ISSUE. Mind you, i am experiencing severe cramping & bleeding. She did say i could proceed with today's appointment but i would be expected to pay out of pocket. I decide to proceed with my appointment and go out to the waiting room. My appointment was at 9:30 AM , i got there at 9:15. Everybody was taken back before me even those who came in AFTER me .... 10:15 rolls around & i an still waiting. The office then decides to attempt calling me at 10:30 & i declined their call. I went through an entire pregnancy with Mt Auburn prior to this appointment, NEVER have i waited more than 30 mins. If you want to be treated horribly. Go here. Since Dr Boyd left, they have been horrible. She is now at UC , so if you are interested in GOOD care maybe try going there. I would NEVER in my life recommend this practice to anybody. One of the hardest times of my life & the staff here is just straight up unethical. Goes to the show you how money hungry out healthcare industry really is.

The office at Mason is very rude and uncooperative. They think Patients are at the mercy of the…read moredoctor. There is no trust between the doctors and the patient Stay away from this office.

In the minefield that is Healthcare in America, it can be tough to find that happy combination of a…read moredoctor you like and trust, a practice that you respect, and some place that takes your insurance. Should you find that Group Heal alth, and specifically Dr. Kai Huang, is in your network of coverage, I cannot recommend them highly enough. I went in for my annual check-up, and have had to reestablish myself with a new practice every year for the last four because my doctor either retires or moves to another practice. So it is always the joy of answering all of the family history questions and getting to know a new doctor. It was a wonderful visit from start to finish. My appointment was at 8, I was in the exam room by 8:15, and I was on my way out by 9. The Dr. was attentive to my questions and concerns and just did a thorough check-up. Not only that, he made recommendations for my future visits and encouraged me to call him if things come up throughout the year. It was such a good experience in a time when you hear horror stories. Do yourself a favor and contact them; your health and well-being will thank you.

I am so disappointed. Not only were my visit summaries…read moreexactly oppyif what I reported but they gave me the exact opposite response to what the next two referalls offered. So mad that they made me feel stupid and less than.

I am new to Ohio, and just found out I was pregnant. I decided to try here, because the information…read moreonline looked great. I went here for 4 appointments already, and FINALLY they decided to tell me that my insurance does not cover anything that they have provided thus far, after already paying almost $200 in copays (where did that go?) I received a bill for around $640, then just today, I received another bill for $2,400. Do not go here, or you'll end up spending extra money. UPDATE: I had to go to the ER because my heart rate and blood pressure dropped so low and I fainted. Doctor recommended I call hilltop and get a note to work 4 days a week instead of 5. The nurse was so incredibly rude on the phone. DO NOT GO HERE.