They come through and stay in touch during the entire process. Rachel was completely on the case!read more

Came back for another visa photo requirement, and another A star experience as usual!…read more First, I called the services before coming, because it was a bit late during the day that is almost their closing time. Understanding the situation, they kindly offered to wait me for a bit past their closing hours. Second, the staff there were super friendly, there was a new employee, a lady working on her masters in nutrition, she was beyond kind and helpful. She made sure my photo came exactly as what the visa required, and she was very easy to talk to. I highly recommend this place, once again!

Chris and David were so helpful. Getting a passport has never been this easy! I highly recommend…read moretheir services to anyone looking to get or renew a passport!

I am a 20-year ItsEasy passport + visa fan. They've never let me down!! HUGE props to Tiffany and…read moreteam for securing a 10yr multi-entry visa in less than 2 weeks from my first email. VIP 5-star service, going above and beyond at each step. SO wonderful to have help you can trust. What a breath of fresh air. GO TIFFANY + TEAM!!!

I was hesitant about coming here at first because the reviews looked TOO GOOD to be true... however…read moreI was greatly mistaken! Tanya met me with a big smile on her face! I was a bit confused about my passport situation and she immediately assured me that I came to the right place! Tanya introduced me to Michelle and together they immediately initiated the process! Oh my goodness were they fast... with over 25 years of experience that's why! Love these guys, highly recommend to anyone with passport and or visa needs!

I used EEP some years ago for a Global Entry application in the "before times," pre-2020…read more My niece was less than a week away from a planned trip to Majorca with no answer about a simple passport renewal made via expedited service at USPS. The Passport Agency told her it was "lost" in the system," and the only recourse was to re-apply the day of travel either via a Stamford, CT office or one in Philadelphia. Not helpful! I bookmarked this office long ago and decided to call for their POV. Not only did Tanya coach me to help my niece cut through the red tape (and ridiculousness of traveling 2 hours away for a renewal the day of travel), but I managed to get online and snag her an appointment slot on Hudson Street the next day. Not only did Tanya call me to find out if we got my niece the appointment, she made sure she knew what to have prepared going to that appointment. I don't know too many businesses who care that much about followup, but the fact that Tanya went that extra mile to help a difficult situation by which she wasn't earning a fee compels me to say EEP will be handling my passport needs going forward--and I'll recommend them to anyone and everyone! My niece had what she needed to make her case at the passport office, and got her renewal in one day. Bless you, Tanya!

Best Same Day Passport pulled a miracle for me to obtain a 10 year multi-entry visa into China…read more They were very responsive, quick, and kept me updated every step of the way. Highly recommend going with Sue to help you with your Visa needs. She will definitely take care of you! It saves you multiple visits to the Chinese Consulate in case you're slammed and busy with work. 10/5 stars!

20/10 experience. Initially came in for passport photos, but after the amazing encounter with…read moreKarima. I booked assistance for an e-visa for Brazil. Incredibly smooth process, very welcoming atmosphere, and i received my visa in 7 days. Highly recommend!!

Kingdom trip very bad service Not trusted team…read more Very slow service Not responsible You make me miss my trip and loose my ticket You will pay for it

scam. be mindful. i was charged $500 for two visa and later was told they cant provide this service…read moredue to only requesting for miners, but never got reimbursement. was told they individual responsible was on vacation. after round and round for over two months i gave up. the person who i contacted was a lady by the name Tayyaba. i don't recommend at all. They call themselves Muslim but don't act according to the teachings of Islam.

Ravi's a nice guy. Clean ofc, good location, professional. Get ready to pay, but if you're seeing…read morehim for passport issues, you know your goose is cooked already. Just do what he says and you'll be in your merry way. I wish we had more people like him coming to NY instead of what we're getting. A-1 is a great American Dream story!

Ravi is the best! Thorough and very organized! This is my second time using A1 passport services…read more Highly reccomend.

Linda was quite rude to deal with. Bought my vehicle in January, still waiting for my title in May.read more

Needed my passport renewed for some international travel coming up and ITS EASY PASSPORT - 100%…read morelives up to their name!! Filled out the form on from their app - printer everything our and mailed my passport to them for renewal on Sept 3rd. Got it back Sept 15th!! I can't believe how fast they were able to get it to me!! Fantastic customer service. If I had any issue or concern, I could pick up the phone and call them day or night and they always had an answer for me. CANNOT RECOMMEND THIS PLACE ENOUGH!! AAAAAA++++++++

My agent Rita Lileike was wonderful! She helped me with all my questions and paperwork. This is my…read moresecond time using her and she's always cheerful and happy.

Do NOT USE. As soon as you pay, they refuse to process your visa unless you pay another $500-$700…read more They refuse to refund my money even though I never received any services. Total SCAM.

We picked up OurBus right across from the Javits Center, in the middle of the street…read more The storage bins were labeled, one for Baltimore, the other for DC. He scanned our ticket and we boarded. The bus was pretty full, so we ended up sitting separately. The above head storage bins are kind of tight, so I had to take something out of my over stuffed backpack to manage to wiggle it in. While my purse sat on my lap. I liked the foot rest and the hook on the handle on the seat in front of me. Trash bags were hung here and there. Looks like they also provided small bottles of water for us, though we had to grab those ourselves. The electric plugs didn't seem to work, but perhaps the ubs plugs in the ceiling did. Our driver was a great communicator. He set expectations so we knew that we had a 20 min rest stop before arriving at Baltimore, and pointed out things to help us to pay attention and to get back to the right bus. He warned us that given current construction that we were sure to arrive later than what our tickets said, and gave us his best eta given the circumstances. Another passenger later commented that the bus bathroom was clean. We kind of ended up being dropped off on a brightly painted bridge in the middle of no where - perhaps on Maryland Ave?, by a bus stop. A short walk from Penn Station.

Terrible experience! Our group of 32 people waited for over…read morean hour in the rain for the bus to arrive. The bus that finally arrived was a 20-year-old beater. The transmission was bad, the alignment and suspension were shot, and the bathroom door did not latch. The suspension was so severely degraded that it audibly bottomed out on road bumps, causing motion sickness among multiple passengers. The transmission could not maintain speed on inclines, making the journey slow and stressful for everyone on board. The windshield wipers were so worn they could barely clear rain from the windshield (a serious safety hazard). Overhead storage bins would not latch, risking items falling on passengers, and the lighting inside most of them did not work. The spare tires were stored in a luggage compartment and had dangerously little tread remaining. We paid Rally/OurBus for what we were promised would be a newer luxury coach with ample luggage space and modern amenities. Instead, we got an old bus with no electrical outlets, damaged seat upholstery, and a bathroom that reeked before a single passenger had even used it. They sent us a vehicle that should not be in passenger service. When we sought a refund, we were bounced between Rally/OurBus (the broker) and All Aboard Express (the bus company), and now neither company will return our calls. Save yourself the headache and book elsewhere!