I booked an appointment with Elrayah Ali, also known as Ray, the hygienist, and I was extremely…read moreimpressed by his professionalism. He treated me exceptionally well and went above and beyond to address any concerns or discomfort I had. He immediately ensured I was comfortable and in no pain! I'm so happy to have finally found a truly excellent dental office. If you're hesitant about calling to schedule an appointment, don't wait--just do it! You won't regret it! :) P.S. Truly, this is the gentlest dentist I've ever encountered! I'll definitely be coming here from now on. The front desk staff are experts when it comes to insurance verification, which is a relief. It feels great to know they handle everything, so I don't have to deal with my insurance company or go back and forth with the dental office, as I had to with many other dentists in the area who struggled with processing insurance claims. Here, you won't face those issues, and I couldn't be happier that I found this place!

I don't like to write something negative BUT, I had $7,000 worth of crowns done by two different…read moredentists as the first one left and the second one has also left and now there is a third DDS there. The problem that the second DDS put the crowns in wrong and I now lisp, I can't chew on that side because my teeth hit . I also have to sleep with a night guard! The third DDS, a nice man, didn't want to file the crowns, for free, because he didn't put them in. Mind you my check was to Gentle Dentist not Dr Joe, DDS. So, I am now talking with Nancy a manager and she will not call me back with any solution. Conclusion: Gentle Dentist only cares about the money it is going to get and not your personal care or the quality of their work.

High pressure sales tactics to get you to do a deep cleaning. Promising that it will not cost you…read moreanything, your insurance will cover the full cost only to get a $400 bill about a month later. Stay as far away as you can.

this is the first dentist in almost 7 years that I actually don't mind going to. She listens. She…read moredoesn't rush you. You can tell she's compassionate and

I will say this was the most thorough dental exam I have ever had! I went in as a new patient for a…read morecleaning and had an extensive exam with X-rays, then examined by the dentist, then the cleaning! I'm sure it was the best cleaning I've ever had! The staff was very professional and knowledgeable, and the dentist was great! Extremely happy I did my research! You will not be disappointed! I will say, make sure you have plenty time! It took at least 1.5 hours! But well worth it!! My teeth are whiter than ever!

I have been with is office over two years and from the staff to my dentist all are professional…read moreand caring. I completely recommend this office and I have to my own family and friends.

*PUSHES PEOPLE TO COME IN WHEN RUNNING FEVERS - DO NOT COME IF YOU DON'T WANT TO GET SICK!*…read more Office staff will bill people who don't show up for their appointments when sick, even if they are running fevers (as they did for us). Otherwise the sick patients have to face an irrefutable bill. We were billed $50 because my wife woke up running a fever shortly after I had to cancel because I had gotten sick. Logical no-show cancellations make sense of course. But forcing people to come into the office while running fevers, and back-to-back family illness (which makes sense given we live together that we would catch from each other)? If you or someone in your household gets sick on an appointment day, know that you will be billed! And when you're in the office, know that the other patients might be coming in while sick, as they will be billed if they don't show up. We had chosen Heinecke Family Dentistry because they were not a big chain and seemed genuinely family-run. After spending several thousand dollars on extensive dental work out of pocket, they drew a hard line that we pay another $50 for getting sick, or never come back. The worst part is the duplicity of seemingly like a genuine and compassionate place, but actually have no issue tossing out two patients who have been coming for years for not coming in when sick. Thankfully we found another family-owned dentist office where we don't have to worry that other patients will be coming in while running fevers under threats of fees if they no-show for illness. Do NOT recommend.

Myself and my wife have been going here for years. My most recent cleaning visit resulted in damage…read moreto my repaired tooth. I did not even realize it until I got home and looked in the mirror. In hindsight I should have been tipped off when I was rushed out without even seeing the dentist. Pain cold distant experience that left me mutilated.

Type of Care, quality of care and office experience, has been extremely frustrating, and…read moredisappointing. The price for the repair repairs keeps changing. Some of the staff is exceptional. Others were rude and dismissive of my concerns. I was quoted $7000 out-of-pocket for three bridges.. then when I said I wasn't going to do all three just the front bridge. The price jumped to $8000. and they bill my insurance company for a deep cleaning that i had not even scheduled yet.

Great staff very professional and work was above satisfactory. Not your average dental office…read more Highly recommend

Highly recommend this business for anyone needing dental work. They are extremely helpful and very…read morecompetent. All procedures were fully explained and all anxieties relieved by the staff.

This company is a scam I got 2 implants form anthony pecos. the son of the owner. At the begining…read moreall seemed good . They charged me for the implates and said I should get the money from the Insurance co ., so I tried to . After takling to the insurance co thay told me the doctor charged them for the procedure, and they paid them .When I asked for a refund they said NO we will keep the money and if there is anything left over we will give it to you. So of course they never gave me the extra money . What a scamm double dipping Richard London

I rarely leave negative reviews, especially because my first appointment with Dr. Ledger was…read moreexcellent. He was warm, friendly, and made me feel completely at ease. Going into my first filling, I actually felt confident because of how positive that initial experience had been. Unfortunately, today's appointment was the complete opposite. From the moment he walked into the room, he was cold and dismissive. I tried to joke that I wasn't ready yet, hoping to ease my nerves, but he didn't respond. I reminded him that I get very shaky from local anesthetic, and instead of offering reassurance, he said, "You've had a lot of dental work. This is all we've got. You'll be fine." During the procedure, he placed and tightened the thin metal matrix band around my tooth. As soon as it was tightened, I could clearly feel it digging and stabbing into my gum line. This wasn't pressure--it was sharp, localized pain exactly where the band was pressing against my gum. I told him I was in pain, but he argued that it was "just pressure." No, it was pain. I tried to explain that it genuinely hurt, but he became irritated and told me there was nothing he could do about it. The pain continued the entire time the band was in place. At that point, I stopped saying anything and just lay there with tears running down into my ears while he continued working. His incredibly kind assistant quietly wiped away my tears and showed me more compassion than the person performing the procedure. After the anesthetic wore off, my gum remained sore, and I now have a cut along my gum line. After the procedure, instead of apologizing or acknowledging that I had a painful experience, Dr. Ledger asked if I had generalized anxiety. I told him no. It felt like he was trying to blame my reaction on anxiety instead of accepting that I had repeatedly told him I was in pain. I told him I would never come back. His response was, "Really? Wow." He then walked out of the room repeating, "Wooow." I want to be very clear that every other member of the office was wonderful. The front desk staff, hygienist, and assistant were all kind, compassionate, and professional. They deserve five stars. I genuinely feel bad that they have to work with what can only be described as a Dr. Jekyll and Mr. Hyde personality. I know Dr. Ledger personally responds to his reviews, so I'll say this directly: Do better. Patients shouldn't have to argue with their dentist about whether they're feeling pain. If a patient tells you something hurts, listen. Even if there's no alternative, empathy costs nothing. No one should leave a routine filling appointment in tears, be left with an injured gum, and then have their experience dismissed as anxiety. I told you from the very beginning that I was uncomfortable and afraid of dental work. Instead of helping me through that, you made one of my biggest fears come true.

This used to be a great office years ago, but after management and most of the staff changed it is…read morejust a place that cares only about money not the patients. I was told I needed fillings done for micro cavities that were neither felt nor bothersome in any way (micro cavities do not require treatment I have since learned). I also went through 4 different hygienists in 2 years, the last 2 of which were absolutely terrible, frankly the worst I have ever experienced, and I like getting my teeth cleaned. They also didn't give me my records when I requested them just to discover thorough records were not being kept (violation of Dental Ass. regulations). Please do some research first before choosing a dentist. Beware of this place.

The absolute most unprofessional office I've ever been to. The office manager, who wouldn't give me…read moreher name, threw me out of the office while I was trying to get my records after the dentist botched my crown and now need a Root canal. While getting my crown done, the girls, including DANA were dancing around the office room bumping into me while performing work on my tooth. The same DANA then made fun of my name and asked me " do you lik your paw?". Making fun of my name. These women were the most childish, unprofessional medical workers I have come across in my 15 years as a physical therapist. An embarrassment and a liability to all patients. The pain I've been going through the past two weeks were of no concern to them, just their office Valentine party. If you are the owner of this establishment, you have some serious issues in this practice. Having an Office manager, Brianna, as hostile as she is is just embarrassing.

The Dentist Place Brooksville, Florida does present an image of friendliness and patient concern,…read morebut beware. I made an appointment at TDP, provided insurance information, and said I thought I was due for a cleaning and x rays. Upon arrival I was promptly greeted, and did all of the usual paperwork. They checked with my dental insurance, and presented me with my estimated fees for that day, x rays and cleaning. Well, I was 2 weeks short of qualifying for coverage of my cleaning, but they conveniently did not tell me this. The cleaning was good, and I have no complaint about the hygienist. She was the best part of the visit. Dr. Mendoza, did a 2 minute exam, and informed me that my wisdom tooth had considerable decay, and would require a crown. The estimate for that was around $1500. When I said, "For a wisdom tooth?" She said the other option was extraction-she would give me a referral. So, on I went to the next disaster place, Coastal Jaw. Estimate here for this was $1100 out of pocket. For a wisdom tooth, general anesthesia would cost $800. I said I had another wisdom tooth extract, and a sinus lift at the same time with local anesthesia, why general anesthesia for a simple extraction? Went for another opinion, and had x rays done, and was told tooth was relatively healthy, some decay, and a small filling should be fine, as a crown or extraction would probably necessitate the cost of replacing the crown next to the wisdom tooth. I could have incurred $3500 of expense at the Dentist Place, instead my filling cost was $110!! Avoid both of these places!