This used to be a great office years ago, but after management and most of the staff changed it is…read morejust a place that cares only about money not the patients. I was told I needed fillings done for micro cavities that were neither felt nor bothersome in any way (micro cavities do not require treatment I have since learned). I also went through 4 different hygienists in 2 years, the last 2 of which were absolutely terrible, frankly the worst I have ever experienced, and I like getting my teeth cleaned. They also didn't give me my records when I requested them just to discover thorough records were not being kept (violation of Dental Ass. regulations). Please do some research first before choosing a dentist. Beware of this place.

I would leave 0 stars if it was possible. Worst experience ever with a dentist. You go to a…read moredentist when there's an issue. The dentist doesnt get to decide what someone's job should do when they aren't able to speak 8 hours a day for a week. The department of health will hear about this experience ​

I have been a patient of this practice for 8 yrs. I worked in the dental field for 30 yrs. as an…read moreassistant and office mgr. This office is friendly, well run, my crowns have fit perfectly when they have been needed. They adapt to whatever my needs have been. The hygienist, Jaime, is wonderful. Love this practice.

I called the office on Wednesday to set up a new patient visit & cleaning. Received an appointment…read morefor the following afternoon with Katelyn. Katelyn was thorough, kind, professional, friendly & welcoming. We relocated last year, but I was traveling back to Atlanta for dental appointments. Replacing my dentist was not something I wanted to do & is a high bar to beat, but this office met the challenge. Next cleaning scheduled. New to the area? I recommend this office!!! Very accommodating & welcoming!!

I have been with is office over two years and from the staff to my dentist all are professional…read moreand caring. I completely recommend this office and I have to my own family and friends.

I recommend this dentist to everyone I know! Every time I go for an appointment the entire team is…read moreextremely friendly and the assistants and doctors are not judgemental at all and do such a good job explaining everything. You can tell everyone here loves their job because they're all always smiling and helping each other.

Oh gee. Let's see. Here goes…read more I see Dr. Genninger at the 4 corners location. He referred me to the route 19 office and I went today. He wanted me to see Dr. Malki. This was about Dr. G. wanted Dr. Malki to give his opinion on a front incisor that had cracked. That is Dr. G. He is quite thorough. So I saw Dr. Malki and he said to me that I can go right ahead and schedule and appointment to "my" location to have a new crown placed in. Yes I had to pay a consultation fee. So what? At least I know I can get the crown replaced with little to no concern. The staff at both locations are very nice and helpful. When I was leaving the young woman behind the desk told me that SHE would schedule me at my location. Great. I lucked out when I met Jason Genninger and I liked Dr. Malki a lot too.

We Do Not Recommend Bright Now! Dentist of Springhill!…read more I had a very frustrating visit to Bright Now! Dental & Orthodontics in Spring Hill. From the moment I walked in, the staff seemed unorganized and unprofessional. I had an appointment scheduled that they couldn't find even though I showed them the confirmation email and text reminder, but I still had to wait for over 30 minutes past my appointment time before being seen. The receptionists weren't very friendly or welcoming either. She was extremely distracted by the music videos on her phone and facebook. When I finally got in, the experience just got worse. The office was dirty, and it didn't look like it had been cleaned properly in a while. The waiting area had trash on the floor, and the examination rooms didn't seem much better. On top of that, the dental tools they used looked dirty, crusty and unsterilized, which made me feel uncomfortable and concerned about hygiene. The dentist didn't take the time to explain the procedures clearly or listen to my concerns and was just taking on $$$ for what they wanted to. It felt rushed, like they just wanted to get through the appointment as quickly as possible. The office also smelt moldy and felt really stale and uncomfortable, which just added to the negative experience. To make matters worse, I was way overcharged for services I didn't even receive. After calling 12 times and leaving voice mails over a month when I finally reached someone in the office to ask for a refund, they refused to take responsibility and completely brushed off my concerns. I tried speaking to the manager, but she didn't seem to care at all and I was told someone would call me back. It's incredibly frustrating to be treated like this, especially when they are in charge of your health and money. They also tried to upsell unnecessary treatments and were very pushy about it. I didn't feel like my health and well-being were the priority here, just the bottom line. I won't be returning and would definitely recommend finding a different dental practice in the area. If the office was as dirty the day I was there, how clean is the tools they are using in your mouth to drill in your bones and teeth??

I booked an appointment with Elrayah Ali, also known as Ray, the hygienist, and I was extremely…read moreimpressed by his professionalism. He treated me exceptionally well and went above and beyond to address any concerns or discomfort I had. He immediately ensured I was comfortable and in no pain! I'm so happy to have finally found a truly excellent dental office. If you're hesitant about calling to schedule an appointment, don't wait--just do it! You won't regret it! :) P.S. Truly, this is the gentlest dentist I've ever encountered! I'll definitely be coming here from now on. The front desk staff are experts when it comes to insurance verification, which is a relief. It feels great to know they handle everything, so I don't have to deal with my insurance company or go back and forth with the dental office, as I had to with many other dentists in the area who struggled with processing insurance claims. Here, you won't face those issues, and I couldn't be happier that I found this place!

I don't like to write something negative BUT, I had $7,000 worth of crowns done by two different…read moredentists as the first one left and the second one has also left and now there is a third DDS there. The problem that the second DDS put the crowns in wrong and I now lisp, I can't chew on that side because my teeth hit . I also have to sleep with a night guard! The third DDS, a nice man, didn't want to file the crowns, for free, because he didn't put them in. Mind you my check was to Gentle Dentist not Dr Joe, DDS. So, I am now talking with Nancy a manager and she will not call me back with any solution. Conclusion: Gentle Dentist only cares about the money it is going to get and not your personal care or the quality of their work.

Real good dentist. Very caring peoples work there that care about their patients. Pricing is…read moreaffordable. They got all the new technology. just had my teeth clean this morning.

My husband and I both just went there for a second appointment. The doctor is very nice and caring…read more All the employees were great, the hygienist Amanda was awesome. My husband and I both agree. She's very thorough explains everything and one of the best cleanings we've ever had.!! highly recommend this office,

Great care! Clean facility and kind staff and doctors!! :) Kim and Andi were outstanding!! Ashley…read moreat the front desk was very informative and friendly! They are open 6 days a week and will highly recommend them!!

In my opinion this place is a scam !!!! We drove 45 miles to…read morehave a tooth pulled, filled out the forms only to be told that because of being on blood thinners they could not do the extraction. BUT.....they had no problem charging us $45.00 to tell us that. This is Florida, half the people here are on some type of medications including blood thinners. HOW is that NOT one the first things you ask the patient when they make an appointment !!!!!!!!!!!! Charging $45.00 per customer is a pretty good racket !!!!!!!!

*PUSHES PEOPLE TO COME IN WHEN RUNNING FEVERS - DO NOT COME IF YOU DON'T WANT TO GET SICK!*…read more Office staff will bill people who don't show up for their appointments when sick, even if they are running fevers (as they did for us). Otherwise the sick patients have to face an irrefutable bill. We were billed $50 because my wife woke up running a fever shortly after I had to cancel because I had gotten sick. Logical no-show cancellations make sense of course. But forcing people to come into the office while running fevers, and back-to-back family illness (which makes sense given we live together that we would catch from each other)? If you or someone in your household gets sick on an appointment day, know that you will be billed! And when you're in the office, know that the other patients might be coming in while sick, as they will be billed if they don't show up. We had chosen Heinecke Family Dentistry because they were not a big chain and seemed genuinely family-run. After spending several thousand dollars on extensive dental work out of pocket, they drew a hard line that we pay another $50 for getting sick, or never come back. The worst part is the duplicity of seemingly like a genuine and compassionate place, but actually have no issue tossing out two patients who have been coming for years for not coming in when sick. Thankfully we found another family-owned dentist office where we don't have to worry that other patients will be coming in while running fevers under threats of fees if they no-show for illness. Do NOT recommend.

Myself and my wife have been going here for years. My most recent cleaning visit resulted in damage…read moreto my repaired tooth. I did not even realize it until I got home and looked in the mirror. In hindsight I should have been tipped off when I was rushed out without even seeing the dentist. Pain cold distant experience that left me mutilated.

I have always been terrified of the dentist and I have had bad experiences elsewhere and I love…read morelakeside family dental. I've been going there for about 3 years and I can't say enough good things about Dr. Grothe and his staff. They give you all of your options and work with you with how much you can get done and help you prioritize what you need right away and what can wait. I've gotten a lot of work done and have been happy with it all... I've recommended Dr. Grothe to several co-workers and my fiancé (we all have the same insurance) and I've only heard great things. They even mailed me a dunkin donuts gift card as a thank you for all of the recommendations. If you're nervous about seeing a dentist I would give them a try. :)

I went there couple years ago. They pulled a tooth or two. I'm very anxious going to the dentist…read morebecause a kid in the room next to me when I was a little kid died when they knocked him out to pull a tooth. Hence the fear of dentists. I chickened out going back in the future and they wouldn't see me again. They knew I was an anxious patient so therefore I do not recommend this dentist.

Dr. Shuayb is the best dentist ever! I have been a patient for many years and have had crowns…read morereplaced when I thought I needed an implant. I never miss my cleaning appointments and during my last cleaning it was recommended that I would need to Resin fillings. I was given an estimate of $226.80 but was surprised when I only owed $7.00!!! Not only do I get the best work done I have never felt I was overcharged or told I needed any work that I did not need to have done for the best dental care possible. I highly recommend Shuayb Dental. Thank you Dr. Shuayb! You made my day.

Stay far away .pulled out 2 teeth instead of one Terrible experience. In pain. No medication.read more