I would not recommend this dental office. It changed names to Merit Dental, the original dentist…read moreleft, and there are almost all new dental hygienists and office staff. They do not listen to your concerns at all! I have a ton of anxiety about going to the dentist and they had me with the MOST chatty hygienist in the office which just made things worse. They also said I had to update my health record each year so basically it would be starting from scratch....i don't think so.

I had to miss an appointment because my brother passed away out of state. This place, with their…read morehorrendous customer service, had the nerve to charge me a $45 missed appointment fee. There was a death in the family and this is what you do? That seriously couldn't be waved for a patient who has been going there for over a decade? They needed $45 that badly? Awful.

What an outstanding dental practice!!! I was introduced to…read morethis practice by a friend who said it was the best dentist he had ever been to. Boy was he right! Dr Strause is just awesome, absolutely pain free dentistry. A staff that is so wonderful and friendly. They use state of the art technology and they are reasonably priced. I have had very bad experiences in the past with dentists in CT who would charge an arm and a leg for the most basic of services. Not here. I can't say enough nice things about this practice.

Quality dental care from friendly people. Appointment was on time. The office was clean and the…read morewaiting room was comfortable.

I saw Sarae , she is a very kind and friendly person, she adjusted my new dentures and did a good…read morejob.i hope I don't have to go back for another adjustment, but if I do I would be happy to see her again. Pat Brown

I had my first cleaning today and Cat was excellent. Again first time my hands weren't clenched. It…read morewas a good experience and I'm so happy I go there for my teeth. Staff are all very friendly, very clean and you don't have to wait to be called back . Best dentist office and staff . Thank you

Dr. Schmidt is the very best. When he left the Ephrata Dental Group, most of his patients followed…read morehim to his Lancaster practice as did we even though it was 20 miles further. Melissa B. - 2 stars ?? Come on, I think your a little confused which dentist is the awesome one !!!!

I take my entire family there great dentist so great have a great dentist took me 15 years I have a…read morelot to do but so worth it changed my smile forever I love to smile now

All staff was very friendly and non judgemental. My daughter was nervous and they allowed her time…read moreto calm down before proceeding. They gave me several treatment plan options without pressuring me to make an immediate decision.

We came in to have a cavity filled and the lack of patience for a pediatric dentistry was insane…read more My daughter was on the chair, under laughing gas and had some tears because she was nervous. She had her mouth open and they already put a device in her mouth. The doctor decided he wasn't going to work on her and said I can't work on her if she does move (she wasn't moving and was hooked up to nitrous) we were seen for a LASER filling. At this point he stood up and left the room, with the assistant repeating "we see this everyday it's not going to work". My daughter was laying back completely still under nitrous- might I add. I asked- so you're going to make her come back again and after starting a service and saying you won't work on her when she has a few tears? (First filling) She was upset that they stopped, I told her we'd have to come back and try again. Then- we go to leave and I ask the assistant as we walk out now what, I schedule an appointment next week to try again? And she says no-the doctor won't want to see her back for six months at least. I said for a filling!? How do they know her tooth won't hurt by then? The lack of caring, patience and time they give is absurd for a pediatric dentist. My daughter was calm and ready outside of having some normal fears for her first ever cavity. Had they taken a moment to slow down instead of storm off, she would have been fine moments later. Instead, she started crying even more because I told her we would have to come back AGAIN. Extremely unprofessional and so disappointed. I DO NOT recommend this place for fillings. EDITED TO ADD: I called around to a few other pediatric dental offices and explained her age, circumstance, etc and they all stated they would NOT recommend waiting 6 months for the filling. I proceeded to call back and asked if we actually are recommended to wait 6 months for her to be seen, what am I supposed to do if she has pain and also how much can I expect the tooth to decay if we wait that long? The girl put me on hold. Then another female answers and says she's the office manager. She started the phone call right away by saying we no longer think your family would be a good fit here you guys obviously don't like it here etc. I said I'm calling to ask questions about my daughter's care for her cavity, I never said we don't like it there. I'm a parent trying to take care of my daughter's teeth. She said yeah well we're going to refer you out etc. I said okay, well the only issue I had was the bedside manner today and lack of patience. She stated that the assistant and doctor claimed my daughter (who I was in the room with the entire time) was "crying hysterically, moving, and not opening her mouth" which was 100% not the case. She had some tears which could have easily been walked through with patience. While still on the phone she did state "you're leaving a google review so you wouldn't be a good fit here" I guess only good reviews are appreciated by staff, but REAL reviews are appreciated by the public. I'm just shocked and blown away by the abrupt, unprofessional, sad, not patient, not kid friendly service today. Yes I left overwhelmed, frustrated and upset. After hours on the phone getting other opinions, I lack the trust in this dentist. I ended the phone call with the dental office manager (repeating myself because I still didn't get an answer) as a parent I'm just trying to figure out if the 6 months is real and if it is- what to do if she has pain, and secondly how much can I anticipate her tooth to decay in waiting that time? And she stated she would talk to the doctor and call me back. Added: they called me back and didn't answer any questions and said we're sending you a dismissal letter I said okay I'll add to my google review and hung up. That's my latest update. Added X2: this company has numerous fake reviews and they attempt to remove their "bad" reviews.

Do not go to this place!! receptionists are very rude to ppl. Told her I will not be coming back…read moreand she replied "yeah no problem ". Definitly not a ppl friendly dental office.

I would not recommend this place. Environment was very loud with the staff screaming in background…read moreas I try to get my teeth cleaned. For the first time in my life, I experienced pain as they cleared plaque from my teeth. Was told I needed a deep cleaning costing $800. Thankfully I was being cheap and got a second opinion a couple months later. Turns out I don't need a deep cleaning and my gum line was right where it needed to be and healthy. Saved over $800 on operation I never needed. I'd go somewhere else

Over the Summer I had an issue with one of my teeth. I do not have dental insurance but they…read morescheduled an appointment right away and fixed my issue. Most recently I had a recurrence of that issue and this time they again gave me an appointment right away and extracted that tooth. Dr Funari is both professional and concerned for his patients. He made me feel very relaxed and comfortable with not only humor but compassion for my situation. The staff is also very professional and friendly. I can't say enough about Elverson Dental Care and highly recommend them for your dental needs.

I switch from another dentist in the area and couldn't be happier. From the friendly front desk…read morewho was able to get me a convenient appointment time, even as a new patient, to Gladys, the hygienist who very kindly and professionally took my history. Finally Dr. Dymond fixed my broken tooth up as good as new. She and Gladys made me feel exceptionally comfortable. I thought I had dental anxiety, turns out I was just at the wrong practice.

I completed the Six Month Smiles program at Hershey Dental in 2015. My treatment focused only on my…read moreupper teeth because that was where my cosmetic concerns were (flared front teeth). After treatment, I was given a bonded lingual retainer behind my two front teeth. Over time, I noticed my teeth beginning to shift again. I returned to the office to discuss my options and was provided with a single Essix retainer. When that retainer eventually broke, I reached out by email hoping to obtain a replacement. I was told there wasn't much they could do to help me, which was disappointing since I wanted to maintain the results of my treatment. Unfortunately, my teeth continued to shift to the point that I ultimately had to start a completely new treatment (Invisalign) in 2024, which I completed in 2026. This meant additional time, expense, and inconvenience years after my original orthodontic treatment. I understand that teeth can naturally move over time and that retainers require maintenance, but I wish I had received more comprehensive long-term guidance and support when I sought help. My experience left me feeling that maintaining my results became my responsibility without adequate assistance from the practice

First I've got to admit the office is state of the art and nurses who I had contact with were very…read morepleasant That said, I gave Dr. Patel and his practice over $40,000 for a full dental implant procedure, on one of those occasions the office made a mistake and scheduled me for the wrong day so when I showed up there, I was upset with them because they clearly were mistaken. I had the actual text message with the day and time I was supposed to be there and showed them that then they got me in. Today, almost 6 months later I get a letter from their office stating that I am no longer welcome there because of so-called inappropriate conduct with staff And I am no longer welcome in the building Well, now that I've got a full set of been planting you've got $40,000 of mine of course you don't need me back in the office. You're a thief and a con artist. I will make it my whole life's mission to always tell this story and post it wherever I please. Disrespectfully, David Barth