This is probably one of the most fascinating and hilarious experiences I've ever had as a parent…read more When I say this I mean it's pretty incredible to see a father son team dress up like cowboys and engage with your child so they're able to feel comfortable getting their teeth checked. Let's face it, most of us grew up fearing and loathing the dentist much like we do the DMV. My daughter was in awe when she was there and she keeps talking about how fun it was. These guys are definitely passionate about their field and about taking the fear out of a child's dental experience Thanks guys!

I just have to say that I'm now 26 years old and I remember this place!! I was showing my husband…read moreall the pictures. I felt so welcomed there when I was a kid and I loved it (well as much as I could for a dentist) remember drawing pictures of horses for him. Such a good atmosphere and if you want your child's dentist appointment to be less painful, go here

My six year old had her first cavity filled today. I was dreading the appointment because of her…read moreanxiousness surrounding dental visits, but the team at Sunshine made this appointment go so smoothly. They played a movie she requested on the tv, explained everything they were doing before they did it and really made her feel at ease. I could not be more grateful!

My child was referred here by out dentist for a dental procedure where they recommended my seven…read moreyear old get 4 caps on baby teeth as an oral procedure (our dentist does not complete oral surgery on children). We did the procedure, everything went great, they were paid the $4,000 for the procedure. We went to our follow up appointment, everything healed nicely. We continued to see our regular dentist for the next 2 years with regular checkups, no cavities, and three of the 4 caps fell out with no issue. The last cap was difficult to come out when it fell out, it had a horrible odor, my son immediately got a fever, and then within two days developed half a dozen oral blisters on his tongue around the capped tooth area. His gums became inflamed and bloody. After a week of saline washes, mouthwash, peroxide cleaning and lots of oral hygiene we felt we needed to call the dentist. We called Sunshine since the issue was a result of the capped tooth. When we called the receptionist informed me that the capped tooth had fallen out and they had nothing to do with the things going on in his mouth and that we should wait a little longer. She then told us she could get us an appointment in 4 weeks. I told her the only reason I was calling was because my son has never had anything like this happen and it appeared to happen immediately after this cap fell out. She asked if we were seeing the dentist regularly and maybe it was a result of not seeing the dentist. I told her we go every six months to our regular dentist, upon which she told me again, since the cap fell out it was not their issue and they could see him as a new patient but couldn't guarantee they would be able to do anything. Needless to say, called our regular dentist back and they got him in within the same day. Don't give this place your money for oral surgery! Ask your dentist for another referral.

The quality of the office has diminished greatly after being acquired by Smilebuilderz. My children…read morehave been patients for twelve years and had their appointments cancelled because we did not confirm a text. They did not leave voicemails on either of our mobile phones and do not call from a published number so how is someone supposed to know who's calling. I was always impressed by their customer service but not anymore. We are transferring care.

I really don't recommend. The dentists here were nice, but they are not professional. They likes to…read morearrange the treatment for kids, which I believed it's over reacting, but they ignored some really questions, like my son had too long tongue strap, they didn't tell anything about this(The new dentist reminded us when the first time teeth exam for my son). My daughter needs orthodontic teeth, they never mentioned it. And when they cancelled the appointment, it's really not easy to arrange another appointment. Very disappointed for LPDA.

NOT GOOD! We scheduled an appointment months ago (in February). I called today (April) to…read morereconfirm the time, ONLY to be told they do not see patients after 17 y/o. HELLO why weren't we told this when the appointment was scheduled back in February! Don't bother with this dentist office - very unprofessional and not a care in the world. Sadly we now have to wait until July to see a real dentist.

They did a good job cleaning teeth, but they didn't have any of us adults come back to see the…read moreX-rays, and proceeded to say that they needed to pull teeth to my minor son. Communication is always key, and here, it wasn't...

Dr Poole stopped accepting Delta Dental insurance, but they did NOT tell me that when I made latest…read moreappointment. Visit and x-rays cost $165. out of pocket. OK. And they did try to make me as comfortable as possible. But they wanted to make future appointments for teeth cleaning and removal of plaque for a total out of pocket cost of $1036. No thanks. I am sure I can find a nearby dentist that still accepts Delta Dental.

They only take 3 insurances. If you ask if they can suggest another dentist in the area they would…read morerecommend, they made no suggestions ... No blue Cross blue shield, no Cigna, no Carrington they only take 3 I've never heard of. So if you want to pay out of pocket, this is the dentist for you

Ms. Judy E. made this experience so pleasurable. She throughly went through my medical backround,…read moreexplained some dental products that are known to not contribute to some complaints (Ie. Dry mouth) She explained in depth every step she was doing, why, and what she was seeing (for example.. these white spots, those are your previous fillings) She made me comfortable by offering a neck pillow because she knows of previous neck surgeries (due to her extensive questions and note taking) She was very helpful and knowledgeable and gave many different options (such as future steps for dental work) She had a very smooth flow to her appointment and was very neutral in her suggestions, not just trying to push what will make them money. She was on time and very pleasant. Highly recommend Ms. Judy on crown ave.

It was great before it was bought. I would now give it zero stars!!!!!! Everything about the…read moreexperience in dealing with them has been absurd, frustrating, and terrible. We were already on the fence about continuing with them because of the terrible customer service but after this latest episode with their worthless call center not being able to reschedule us for four months after they called to cancel our appointment the day before for some unknown reason. We are looking for a new dentist! Save yourself the time, headache, heartache, and find a different dentist for your kid! Don't waste your time and trust on your kids teeth to SmileBuilderz like we did. I am ashamed of myself for trusting them and now my daughter's teeth will be negatively affected by their poor management of the business.

Dentist 10/10 Front desk 10/10…read moreStaff 10/10 I came in from the emergency dentist over in York and just walked right in because I couldn't bare the pain anymore of the tooth that was affecting me. I told them what was happening and within a matter of minutes I was taken back, had imaging done and had the tooth extracted. After they helped me schedule and referred me to another oral surgeon for my wisdom teeth that require sedation. I know the reviews to this dentistry are a little off putting but they're from years ago. I can say I'm so happily taken care of. So glad I came in because I couldn't bare another day.

So my son had his oral surgery and needed to have it in two appointments due to potential setbacks…read more During the first surgery, he was sent home without pain meds, we called after the second day as he had substantial swelling and pain - I could not reach anyone. He suffered through - it was rough. His second surgery, they provided pain meds and steroids to help with swelling - which went very well and healed quickly. Fast forward to my daughter with all 4 wisdom teeth impacted and in pain. Consult and surgery date set without an issue - until roughly a week before surgery - oh "we no longer participate with your insurance" - so now we are back to square one with trying to find a surgeon to help her and guess what - NO ONE TAKES NEW PATIENTS! not impressed... if they were going to discontinue her insurance why not be forthcoming?

10/10 5 stars would recommend Dr Sara is the best. She's my dental Sherpa. Great staffread more

very friendly staff and amazing dentist. i would recommend Dr gotwalt to everyone. Dr Gotwalt is…read morenice and accommodating.