Needed emergency extraction, Dr. Yang and his staff got me in and out with the utmost care I highly…read morerecommend this dentist office. I will be recommending this office to my friends and family

I DO NOT RECOMMEND. I have been going here for over 12 years along with all my children. Today my 5…read moreyear old needed work. He failed to properly numb her mouth and then proceeded to ignore her cries that she felt it for over 10 minutes. Finally realizing he didn't do his job correctly , he tried numbing again and YELLED IN HER FACE when she flinched. YELLED AT A 5 YEAR OLD. No patience, rude, condescending and unprofessional. Offered no apology then proceeded to ANTAGANIZE her because she was still crying, hyperventilating, and traumatized due to his unprofessional and violent behavior. I immediately signed release forms for entire family to leave his practice. Front desk and assistants are awesome but he needs to hang it up.

The most impressive dental office that I have ever experienced. Absolute state of the art…read moreequipment. Staff, including Dr. Fish, make what could be a grueling ordeal, an educational experience. Try it, you won't regret it.

Dr. Fish and his staff are kind, caring and professional people. My regular dentist recommended…read moreDr. Fish for my implants needs. This practice is top notch along with state of the art equipment. If you need implants, this is the dentist you need to visit. Dawn A Hickory NC

Best experience with Dentist Ever. DR Kutuza explained all details of treatment. Reassuring. Will…read morecome back

The incompetence and rudeness of Kos Endontics' staff that handles billing and insurance is…read morestaggering. They failed to file insurance, incorrectly entered billing information, sent billing notices to the wrong address, and then made phone calls to a dependent on my insurance threatening action. When I called to ensure they had correct patient and insurance information, I was interrupted multiple times. I would drive any distance to avoid having to deal with them again.

It was ok until dental assistant lied to me that dentists no longer made dentures that I must've…read morebeen seeing the older dentist at that location before Dr Spears took over the practice. Then more lies about my insurance and with their computer system. I had to call my insurance after waiting a month to find out they never submitted anything for my dentures and was told it only takes 5 working days for insurance to approve the procedure. The first lie was in the office from the dental assistant the second was when I phoned after waiting 2 weeks and was told insurance kicked it back for more information the third after waiting a month was that they were having an issue with their computer system getting through to my insurance company. I helped build your business as a patient when you were starting out. If you no longer wanted me as a patient because I have Medicaid you should've told me up front. I had to call the Medicaid and find out for myself. And if there were problems with your computer system you should've had the courtesy of calling me to explain why it was taking so long and not leaving me in the dark. Very unprofessional! Shame on you! My initial visit for X-rays and supposedly a request for insurance approval was on January 9th 2025 I'm still waiting to hear from them! As with all medical care today, it's all about how much does your insurance pay and screw the patient.

Best Dentist in the Statesville area! Friendly staff. Dr. Spears is the best!! Would recommend to…read moreanyone.

Be careful of Dr. Joshua Millsaps in Hickory. While Dr. Millsaps is OK, they are not in any dental…read morenetwork. I did ask before our appt, but when they filed our bill to our insurer, we owed over $300 for a basic exam and cleaning. We usually pay nothing and when I spoke to their rep, they said that are not a part of any network, so our share was over $300. Lesson learned on my part, but be careful if you have insurance and use their office in Hickory!

Friendly staff and dentist that really tries to help their patients instead of line their pocketsread more

Dr Sain's office is a warm and inviting atmosphere. You are greeted as soon as you come in with a…read morewarm hello and a smile by Kathy. The hygienists are friendly and engaging. I can tell they genuinely care about putting their patients at ease. They explain what they are doing before they do anything. I've had a lot of work done in my mouth over the course of my lifetime and I never get nervous to go. I recently had to get a filling replaced and I didn't even feel the numbing needle. Every time I go in, Dr Sain remembers me and asks about what I've been up to. The office is super-clean and Covid prepared with masks, face shields and gloves. Lastly, they don't overbook appointments and are always on time.

I went here for a cleaning and exam and was given a treatment plan. When I arrived for my second…read moreappointment, everything changed. I asked on my first appointment if this included all the work that I needed, and she said yes. When I arrived to start my treatment plan, I was told this was for today's visit and given a new treatment plan cost of over $19,000 as my part to pay. They tried to tell me it was a misunderstanding, but I asked several times if this was everything I needed, and was told yes. IT WAS DECEPTION; they should have given me that treatment plan at the beginning. I left because now I don't trust you.

Here is my review…read more I am a 100% disabled veteran who was sent to PDA from the VA to get my teeth fixed and things started out amazingly; felt comfortable, this is important as my disability is related to healthcare and feeling ignored due to a botched surgery and failed aftercare! PDA sent me to the Wilkesboro PDA office for a second opinion; I went as I wanted to make sure i was getting the right treatment and a second opinion made sense. I arrived about 20 minutes early to my appointment and let them know im im early and they said to wait in waiting room and ill be called at my appointment time. Appointment time came i physically watched people come in and get taken back for appointments AFTER MINE. One guy was called back named Todd we even asked "Which one" ugh it was the other one! i waited approx 20 minutes after my appointment time (total of about 40 - 45 minutes total, yes early was my part) but not being notified or updated and left alone to my own devices and feeling ignored by healthcare.....YET AGAIN....triggered my PTSD so I left and told them ill reschedule when they actually had availability. I left and called the troutman office and scheduling and told them what happened and said NEVER EVER send me to that office again and let me know next steps. NOTHING....RADIO SILENCE.....called VA they calle dthe troutman office who spoke to the office manager who sai dit was all my fault and had the audacity to have the wilkesboro office call me.....HELL NO!!!!!!!!!!!! IF YOU'RE GOPING TO HANDLE VETERANS WITH DISABILITIES DO BETTER!!!!!!!!!!

Recently (2025) Dr Drake bought out the former owners (McConnell). Much of the support staff…read moreremains, so really it was a nearly seamless transition in my view. Some non-dental system updates (text reminders especially) are welcome upgrades. I feel that I have received solid dental work without any pressured upsells. I can highly recommend.

Best dentist office period! My whole family puts the care of…read moretheir teeth in Dr drake's hands. The whole staff is personal and welcoming. The dental hygienist are very gentle on your teeth and caring. I highly recommend.