09/30/2025 I would…read morelike to begin by commending Jiasia and the other front desk staff for their outstanding customer service. From check-in through communication with the dental assistants, my experience was excellent, and I am truly grateful for the professionalism and kindness shown at the front desk. Unfortunately, my visit took a concerning turn once I was seen by Juanita, the hygienist. At approximately 4:30 p.m., I explained to her that I have sensitivity in my upper left and lower right jaw before the cleaning began. I also mentioned that I initially believed my appointment was for an extraction, but after she clarified it was for a cleaning, I agreed to proceed without hesitation. During the cleaning, I was not offered any preparation for my gums or suctioning to ease the discomfort. When I raised my hand to signal pain, Juanita accused me of "trying to hit her in the face." When I raised my hand a second time, she repeated this accusation, stating I was "acting like" I was going to strike her. These comments were accusatory and inappropriate, as I was only signaling discomfort. I even asked her what alternative signal I could use, but she did not provide a response. Instead, she left the room, ending the cleaning prematurely. This experience was extremely upsetting. I was left in pain, had to spit into a paper towel without suction, and felt unjustly accused of aggression. I hold a Doctorate in Special Education with an emphasis in behavior, and I professionally train teachers and students on how to identify, interpret, and appropriately respond to behavioral cues. Because of this expertise, I am confident in my ability to communicate non-aggressively and to use appropriate signals to express discomfort. To have my calm and intentional actions misinterpreted as aggressive, and to be accused of attempting to strike someone, was not only inaccurate but also deeply unprofessional. As a long-term patient of Wheatland Dental, I have never before encountered this type of treatment. The accusatory remarks made toward me were not only unprofessional but also damaging to the trust I have placed in this practice. I am sharing this concern because I value the excellent care I have historically received at Wheatland Dental, and I believe this matter deserves to be addressed. However, due to the seriousness of this incident and the false accusation made against me, I will also be submitting a written complaint to the Texas State Board of Dental Examiners (TSBDE). Please be advised that I have an audio recording of the encounter, which supports my account of the events. I respectfully request a written response outlining how this matter will be addressed within the practice. Thank you for your time and attention to this serious matter.

I went to Wheatland Dental on 9-3-24 , my dentist was Adam . Adam did a great job replacing a…read morefilling , so far so good . Overall I had a good visit and am planning to return for more work soon .

I was looking for yet another dentist due to my last dentist no longer accepting my insurance. I…read moresaw Dr. Stafford was close to where I lived and set up an appointment. I came in and the lobby is small but super cute. It smelt so nice inside! The ladies at the front were nice & efficient. I was brought back and the hygienist went straight to work. I got X-rays of my mouth and teeth done. She was skilled at her job because that was the fastest I had ever gotten X-rays done! With someone who has a small mouth I appreciated it. We had some small talk and she got to cleaning my teeth. My God today I needed that! Once she was done Dr. Stafford came in and checked my mouth because I needed a fill-in. She was so kind. She told me there was another area that may be a problem but would keep an eye on it. She suggested other things I may also need to look into but nothing that was pressing at the moment. I didn't realize she knew one of my old dentists and to know she was doing fine made me happy. Back to the front staff she told me about my insurance and when and what they were going to cover and it made it easy for me to budget around the expense. I am glad that I found Dr. Stafford's dental office. I really lucked up again finding a great dentist that has the staff to match!

Please do not book appointments if you cannot accommodate them. My son and I had an appointment for…read morea consultation for braces at 9am. I drove 20 minutes and left my job and took him out of school to be there and we were there 10 minutes early. At 9:40 I went to the desk and confirmed our appointment was at 9am. They stated we were next and I asked if so how long would it be before we would be next. The receptionist asked someone and they stated they didn't know. My time is valuable and everything did to get to this appointment was a waste. I made a decision at that time this will not be the place for us cause my time and effort wasn't appreciated. Why book appointments if everyone is waiting over an hour to be seen. I guess I got my answer to not move forward and chose a dentist that values their customers. Maybe since I wasn't a paying customer they didn't value me but now you lost a potential customer.

Just as the sister dentist office Carrier Dentistry, Camp Wisdom is just as caring , compassionate…read moreand professional. As you will get to see both Drs and other staff members . My daughter who started as a patient here was recently shadowing at the office as she is now in college for dentistry ( hygiene major) . Really amazing to see the growth of the office and their relationship with each patient remains the same. Our experience has been more of a family type of a feel as the staff really cares for everyone that steps in . Hope you give this dentist office and their staff a chance , and be amazed at how different they are from the other dentists around town !

I've been coming here for years now and I have never had an issue until recently when I was…read moreinquiring about getting Invisalign. I had some issue with my insurance which I was going back and forth with the office manager with. I feel like I was not receiving the correct information when I went back to my insurance provider. If you are not sure don't tell people incorrect information?? I have called at 4 pm some days the office manager has "left for the day", told I would get a call back, no one reached back. I called today and the office manager "is out on Fridays" . Not sure if I will be continuing my dental care here anymore after this. experience

I brought my children to her office and the staff and Dr was great and did a great job with my…read morechildren. Will be back again for sure, and will tell all my friends.

Dr. Franklin and her staff are AWESOME. It's a really friend atmosphere and they make you feel at…read morehome. Usually my blood pressure go up and I have to sit for several minutes to calm myself before any services. I didn't have to do this during my visit. Tien made me feel comfortable during my cleaning which always makes me nervous. She has a friendly smile and a gentle touch especially when dealing with someone's mouth. Dr. Franklin came in with the same kind demeanor and it made me feel at home and calm. Excellent bedside (chairside) manners. She made her recommendations and explained the treatment plan for particular situation. I have a dentist for life and I'm not going anywhere else. THANK YOU Dr. Franklin and Your ENTIRE STAFF.

I am a fairly new client of the clinic after years with a beloved dentist who had retired. I have…read morebeen very pleased with everyone who works for Doctor Nickerson, and I find her to be very professional, knowledgeable and easy to talk with. I am so happy to find another dentist and technician that I feel very comfortable with. My teeth look and feel great!!!

Today was my first visit at Dr. Nickerson's practice. My former dentist of 35 years retired on me…read more My wife has been a patient of Dr. Nickerson's for going on two decades and loves the practice. So, moving to Dr. Nickerson seemed to be a good plan. My first impressions of the staff, facilities, and Dr. Nickerson are all very positive. Everyone was professional, courteous, and efficient. The facilities are excellent. I am going to make Dr. Nickerson my new dentist, and I would highly recommend this dental practice to anyone needing dental care.

Pros: The staff is friendly and the office is clean. Con: I…read moredo not like that as a parent you are not allowed to go back and be in the room with your child during the procedure/cleaning, only during the initial exam...ok with older kids but uncomfortable with kids under 7. I've never been to an office where I wasn't allowed in the room with my child. Another con is I was given an appointment to return and have a procedure done once approved by the insurance, only to be told once I was there that the dates of service had expired and would have to reschedule. That's an important detail that was overlooked and caused me wasted time and effort which could have been avoided if the staff was more organized in this aspect.

This was our second visit. Everyone is friendly and its clean but it takes a while to be seen and i…read moredont like that they dont open until 10 am. Being a working adult i prefer places that can get me in at 7 or 8 am. I do like that its very close to our home. The waiting area is very kid friendly and surprised me the first time we came here. The windows are painted over so you cant see inside until you are actually inside. I imagine it helps keeps break ins at bay.

I've been going to Mint for years and finally had the chance to look into their orthopedic side of…read moretheir practice . I had lost my previous retainers and had to start the process pretty much all over again . The business is very well put together aesthetic wise, just like many of their other establishments. The staff were very knowledgeable of the process and answered my questions with patience and thoroughness. Netflix available while being serviced, nice relaxing music, and kids area are some of the amenities this location have to offer. Intake I pretty clear and simple . I would recommend this Mint to others .

From the owner: Our specialty is getting people to LOVE going to the dentist, and because of our MINT difference,…read morethey do. Combining our relaxing, spa-like atmosphere (including massaging dental chairs, Beats headphones, and Netflix) with our compassionate doctors trained to reduce patient anxiety -- it's no surprise that MINT dentistry is one of the fastest-growing dental practices in the United States today. MINT provides a luxurious, calming dental experience (that is actually affordable) with our MINT Discount Plans, providing up to 40% in savings for those without insurance. Patients receive FREE teeth whitening (with PPO dental insurance) at every 5-star appointment and an entire team of exceptional doctors, so a second opinion is always right down the hall. We specialize in General Dentistry, Cosmetic Dentistry, Restorative Dentistry, Extractions & Implants, Sedation Dentistry, Periodontics, Orthodontics, Veneers, Pediatric Dentistry, Teeth Whitening, TMJ Therapy, and more!

Love this place. They're always so nice and they always take good care of me. Been coming here for…read morea while and no complains. Really recommend

I recently went to DUNCANVILLE Dental because the Lakeview clinic closed. The reason given was low…read moreprofits. I we went in for a periodontal cleaning. I received a bill from the office for $410. I contacted my insurance company and was told I owed a balance of $341. I contacted the dental office and was told "Oh yea I see you owed $341." I asked whey they would send me a bill for $410 when I owed $341. I never received an explanation. I asked for a bill showing I owed only $341and it was emailed minus a $69 charge.

Do you prefer a dentist who is down to earth, professional, caring, gentle and experienced? If you…read moredon't this is not the place for you but if you do - Dr. Miller is your guy! After a few bad dental experiences I was forced to find a new dentist. I envisioned a cave, Ogres and White Walkers but what I found was Dr. Miller. Dr. Miller was chosen from a list provided to us by our dental insurance. He doesn't have many reviews but I rolled the dice. I live close by so I did some recon. Outside the building is cute with floor to ceiling windows. It doesn't look intimidating at all. OFFICE DESCRIPTION: The office is cute on the inside and out. Looks like a storybook building. Lots of sunlight to keep you feeling positive while you wait to be tortured. The building is VERY clean. They have sanitizer for you and practice social distancing seating in the lobby. COVID Precautions: The staff wear masks and take your temperature at intake. They are kind and have been each and every visit. They make you feel like you're not on your way to be tortured with their soothing voices and smiles. Also, they don't appear to be Ogres in disguise. Bedside Manner: Dr. Miller is a genuinely nice person. He is interested in what you have to say (if he's not he does a good job of pretending) and he didn't torture me. Ending: Dr. Miller has a gentle demeanor and hand. He explains the process before and checks with you throughout your procedure. I had a bad experience with another dentist and came to Dr. Miller full of anxiety. I ramble a lot when I'm anxious. He didn't seem impatient. When I left my teeth were fixed and I didn't have to mortgage my house.

Great dentist, super gentle, with a friendly and wonderful staff! Beautiful building. Completely…read morerecommend!

I was recommended this dental clinic for my children, I have been a few times and the passed few…read morevisits have been a headache. They schedule and then call me to change appointment, when they call to confirm they give me a different time. I've gone to an appointment and they didn't have a dentist. This last visit I had scheduled on a Saturday, I get there and they say my son has no coverage. I've had dental coverage and then they say since it's a Saturday they cannot verify. I've given them them dental coverage before and apparently they don't save it. It's always a waste of time here. I work in a clinic myself so I am familiar with things being changed, I understand. It has become a habit here, if you don't want your time wasted do not book here.