I first met this dentist, Dr. B, when she was filling in at my local clinic while they were looking…read morefor a local provider. I ended up liking her a lot and signing up for Invisalign. Even now that my treatment is coming to an end, I still plan to do all my dental care with this crew because they are so top-notch. The facilities are state of the art, the reception/front office staff is professional and courteous (I have three kids so sometimes I've had to reschedule or get bumped to a later appointment) - they are so accommodating and always trying to make things work. The technical staff is skilled, very well trained, and have high level of experience. And Dr. B is just so darn nice! She went above and beyond for my Invisalign care to make sure they were truly what I wanted. This clinic is almost an hour away from me, but so worth the travel time

Very professional and excellent care. Thank you for taking care of my dental needs. You all are…read moreamazing.

A Decade Later: A Failed Root Canal & Hard Lessons Learned…read more Nearly ten years after getting my first root canal at this location, I discovered that the procedure had failed--leading to an infection and eventual bone loss. Thankfully, my general dentist caught the issue before it worsened. I sought treatment elsewhere, where the new provider used advanced laser technology to address the infection. On my recent check-up, I was relieved to find that my bone had fully regenerated. This experience was both traumatic and eye-opening. My body was signaling distress (swollen thyroids), but I didn't connect the dots until it was nearly too late. If you're undergoing a root canal, I cannot stress enough the importance of doing your due diligence. Not all root canals are performed equally, and not all providers use the latest techniques or technology. While Great Expressions completed the procedure, it ultimately wasn't thorough enough, and I paid the price with my health. Any invasive procedure--especially a root canal--should be treated with a zero-trust mindset. Be proactive, ask questions, and ensure your provider is experienced and up-to-date with modern advancements like laser treatments. If I could go back, I would have chosen an advanced endodontic specialist from the start. I'm sharing my story as a reminder: listen to your body, demand the best care, and never assume that a procedure is truly "done" without proper follow-ups.

I had a morning appointment and had a last min thing from my children's school popped up I couldn't…read moremiss. I called to see if they could get me in any earlier and Melissa from the front office couldn't have been more understanding and accommodating. I really appreciate their customer service and my hygienist as well for getting me in so quickly so I didn't miss my kids Christmas play. I had a great cleaning experience as well as customer service!

Most horrible and unprofessional experience I have ever had anywhere in the world! Reviews I see…read morehere don't reflect anything I experienced today. Btw, they alter medical records to cover up! 1. The biting X-Ray stick stinks 2. There are rusting everywhere 3. No CCTV in the treatment room for the protection of both the patient and the business 4. Inexperienced people (both hygienist and front desk staff) who cannot even put the bite stick properly to take X-Ray. I had to puked twice for them to finally gave up. I have a gag reflex, but other dentist offices always did it right. Btw, one of the metal sticks from that bite stick penetrated my mouth once a little bit. 5. I should not have come here after I receive a text 2 hours before the appointment saying that they will cancel the appointment if I don't confirm within 15 mins because they cannot call me. That was the 1st attempt to confirm the appointment and try to cancel like this!! 6. The appointment started ~11:00 AM, they haven't started cleaning by 12:50. I told the doctor that we can go over the treatment plan but have to reschedule for another day because I have to work at 1 PM. He said OK and that they are waiting for insurance. At 1 PM, I tried to checkout at the front desk and explained that I have to work now, so I am leaving. She said, "We haven't checked you out yet. Can't you take an absence from work?". I work remotely, so I have to join the meeting now on my phone. She could have said let's reschedule cleaning instead of these sarcastic comments. I asked can you make another appointment for cleaning. She said I thought you were in so much in a hurry to work. (Being sarcastic again!). It turns out that the hygienist won't be available till 2 PM. Nobody even informed me that, and I was waiting in the treatment room! We cannot spend the entire day at the dentist for a simple cleaning. People have work, other appointments, etc... The only one here who acted professional was a dentist. I was very patient this entire time despite these negative experiences. There isn't even any patient when I came in except 1 who came later. It is not even a busy office like how other dental offices are.

Sarvya was very professional and took the time to explain everything that was happening. Would…read moredefinitely recommend and continue with her services in the future.

Respect clients and get new management. Stop bullying clients with bills on dental work that they…read morebilled it wrong. If they don't want to do billing ask for cash upfront and hand the billing form to the client as they leave. Very hateful environment clerical and pitiful management must be related to Dentist?

Very lovely place always have a nice Saturday event to come out and see the pets which is really…read moresweet when online submitting information for adoption. They're always very prompt with responding very friendly when speaking with someone very nice wholesome place to find your next fur baby.

The front office experience needs significant improvement. I was informed that a $45 cancellation…read morefee (for less than 24 hours' notice) was recently implemented. Unfortunately, I received a call about 30 minutes after the 24-hour window had passed, simply to be told I would now be charged the fee. The tone of the call came across as frustrated and unprofessional. This is disappointing because Dr. Petrotto provides excellent care. However, the front office staff's lack of courtesy and customer service detracts from the overall experience. While I respect the quality of the clinical work, the way patients are treated at the front desk (for rescheduling and billing) makes it difficult to continue here. I would consider recommending other dental offices based on this experience. The other alarming reviews regarding the business office staff is consistent unfortunately

I will start by saying I did not come here for regular services, I came for wisdom tooth surgery…read more Dr. Timothy Jaeger is what brought me to this office, I got a list of covered oral surgeons and he was the one I trusted most based on reviews and meeting him. He and his staff answered all of my questions very thoroughly as I was a bit anxious about the procedure. The cost for my operation was high and my insurance covered a sad amount compared but that is a testament to bad dental insurance I suppose. I did not care that he cost more than some of the other places because I trusted him. I can say with absolute confidence I made the right choice. I am writing this the day after getting 3 extractions (one was complicated as well) and all I am on is Ibuprofen and I have little to no pain (obviously don't jam your finger into your mouth holes) Hopefully your insurance covers wisdom tooth surgery better than mine, but either way I don't think you will regret going with Dr. Jaeger. The waiting areas are also nice and clean. I have no complaints about the office, however when my girlfriend called for me to schedule my follow up she did complain that the person she talked to was not very polite. I'm willing to look over this and give 5/5 due to how well my surgery went. Thank you Dr. Jaeger

I recently visited the Dental Offices of Dr. Kim Phelps at 3Points Family Dental for a cleaning…read morefollowed by an appointment to take care of replacing a bridge, and a crown. From the moment I walked in, the entire team was welcoming, professional and genuinely caring, Lilly, Brenna, and the rest of the team made a remarkable impression. The cleaning was amazing; and I can definitely attest to a job well done as my daughter set a very high standard since she was an exceptional hygienist for over 14 yrs. The work that followed on the bridge and cap, was remarkable; the cap was done in office during my visit, and it looks, feels and fits as if it were my own tooth. The temporary bridge is a work of art... it looks and feels great, and I can hardly wait for the permanent. Besides the excellent dental work and exceptional team members, I was struck by Dr. Phelps' thoroughness, and her thoughtful approach to evaluating my dental health. She took the time to explain everything clearly, made sure I understood my options, and respected my comfort level. She is the first dentist that actually asked me if I had any questions, asked me about my objectives, goals and priorities - without any pressure; it felt like a real conversation and a true partnership unlike other dentists who render the sales speech, laying out the priorities for you as you walk away with sticker shock. My experience has been exceptional each time. I highly recommend Dr. Phelps' and her team particularly if you want optimal care, financial options, and stellar outcomes. Sincerely, R. Bowers

I worked in health care for 40 years so I know what to look for in a doctor. I was very pleasantly…read moresurprised by my experience with Dr Kim Phelps and her great staff, from start to finish. The office is state of the art and the new patient exam, the most comprehensive and detailed I have Ever experienced. Everyone was skilled and took time to explain what they were doing. I do have dental issues, and Dr Phelps took her time to explain in great detail my treatment options. Her personal style is approachable, sincere and supportive. Dr Phelps instills a feeling of trust, openness and competence and I'm very glad to have found her and her team. I was running interference for my dental phobic wife and having experienced the excellent service she provides; I'll be bringing my wife in for an exam too. Their gourmet coffee maker was much appreciated, as was the beautiful view of the lake from my dental chair. I never thought going to the dentist could actually be such a pleasant experience.

Very friendly atmosphere. Beautiful clean office. Office staff greet you with smiles. All…read moreprocedures explained in detail. I felt very comfortable with all work performed. Would definitely recommend!

Dr. Bush is an excellent dentist. Just got a front bridge replaced by her, and now my smile is…read morebeautiful!! She is very warm and personable, also gentle when working on you. She is a perfectionist with everything she does. My husband and I think she is the best dentist we have ever had (and we are seniors so that's many years of comparison). Highly recommend her!!!

Best dental experience I've had so far. I have always had a fear of the dentist and have a lot of…read moreanxiety every time I go but Doctor Valdez was very knowledgeable and thorough, helped me feel more comfortable during my appointment. This is a great office, with excellent staff that care about their patients, will definitely be recommending to family and friends. I saw 1 star reviews on here & everyone has a different experiences & expectations. Doctor Valdez made sure I was comfortable to be able to get my procedures done & did not recommend extra treatment or things I did not need. I came in here for a second opinion & it has been the best experience I have had. You can tell he really cares about his patients.

Terrible. I called to get an estimate and some information regarding a bridge needed. The secretary…read morewas rude, and had no idea how to give an estimate. I would not suggest anyone go here based on first impressions. For a new place, I would think they would want to encourage new patients and be polite. Stay away