Double billing. Taking money at the time of service and also from Aetna. Double dipping. My…read moreservice was covered. Aetna issued them a check for $2040 in August which was to be reimbursed to me. They will not refund it to me. I have called several times and got lies and run arounds. I desperately my money back as I am 82 years old and am on a fixed income. They are unscrupulous and un caring. Dr Frankfurth was good until he sold out to Sage. Avoid Sage if you don't want to be robbed.

I won't review Sage Dental as a corporation but as far as this location is concerned:…read more Sandy - Front staff. I arrived without previously mentioning a certain need, she called in a PA for me and was very kind about it despite my need disrupting the schedule momentarily. Clear with me about payment plans and options and very kind. Thank you, Sandy! Bee - Dental Assistant. Personable, kind and very courteous about answering all of my questions and being clear and concise about my treatment options and the plans we established. Thank you, Bee! Dr. Wickersham - Dentist. Very kind, patient with my questions and needs and honest and clear about my treatment options and plans. Thank you, Dr! I would highly recommend this staff to anyone in need of dental work.

I just read the review from Rachel. I'm very surprised of her experience. I've been a pt of Dr…read moreZach for years and he's done great work, the staff has always been pleasant and hospitable. I've felt nothing but honesty and ethical treatment. As a healthcare professional, I should know about when someone is treating you honestly and when someone is treating you otherwise. Dr Zach has the latest technology, has a machine on site for certain restorations so no temporary needed while you wait for the lab to create one. I've had some cavities taken care of both with drills for more involved cavities and the laser for less involved, superficial ones. He did an onlay for one of my molar which I cracked after a few years (I grind/clench, so I put a lot of pressure on my teeth). When I came to have it taken care of, Dr Zach took care of it free of charge since I keep my appointments and follow through with the plan set in place to do what I must to care for my teeth. I was shocked! I fully expected to have to pay for the work's full charge (it is a business after all). I had a couple cavities taken care of a 1 point and Dr Zach saw that I had chipped my tooth and said he had enough left over amalgam to fill in that chip. Again, since it was not a cavity and not in the plan, he smoothed it out and filled it...... free of charge. Dr Zach has done nothing but great work and treated me wonderfully. He just told me that he is going to Guatemala this year for some mission/humanitarian work. I respect this tremendously. I think that's very telling of a person. My GF has decided to not go to her corporate dentist since they soak you and ethics can go out the window. I suggested that she go to WCD since I know that she will get great care and respect here like I have. I am lucky to have a good job, insurance and HSA plan. I feel for those without. One must realize that the job of the healthcare professional is assess for problems, create a plan of correction and implement treatment. Some might take urgency to take care of the problem to prevent it from getting much worse as a money grab and that makes me sad (trust issues, conspiracy theories, the "man" out to get them, etc). I'm guessing the question of what was holding her back was designed to get an idea of a payment plan possibility so the health of her teeth (which can turn into general health and cardiac problems) do not suffer or worsen. I think Dr Zach is fantastic and will continue to be a pt of his for as long as i'm in this area.

Dr. Zack is extremely tedious. His thoroughness is rare as he genuinely cares about his patients…read more Would recommend him! Very glad I found him.

Great experience at Dental Care at Quail Hollow ("DCQH") in June 2026…read more Patient care: Dr. Patel, the dental hygienists, and the dental assistant, were attentive, patient, thorough, and gentle with their tools and equipment. Additionally, they explained things in terms that made sense for treatment moving forward, leaving plenty of opportunity to share dental history and ask questions. Staff approach to administrative details: Scheduling was easy and fast online through their chat, and filling out all necessary forms was equally as efficient. On top of this, staff attention to compliance of patient privacy at workstations (computer) and in reference to patient names was the best I have seen in a long time of any medical office that handles private patient health information; This was demonstrated when the dental assistant asked me to hang tight for a moment prior to transitioning from the x-ray bay to the patient room, and again when moving between my room and my family member's treatment room, where I saw other staff closing out of programs prior to bringing patients in or out of other rooms... also when discussing information at the reception desks, and in calling family members back into the treatment areas (which other medical offices should take note of!). Patient comfort: The atmosphere of the office is clean and well maintained. Lights are low (where possible), and music was generally calm. There are small bottles of water offered throughout, and they also provide blankets, lip balm, sunglasses, and other small items to ensure comfort and completion of appointment goals. In addition, TV's are provided in treatment rooms with a plethora of options for patients that need extra distraction. We could tell that staff paid attention to certain details on the intake paperwork as they were very deliberate in assuring comfort for a family member during treatment. Last, an overall comparison of DCQH to other area offices: Finding a new dental practice was, at times, discouraging; When calling around, it was evident that many have lost sight of the patient, requiring separate appointments for each of: x-rays, exam, cleaning (I am not sure who has that much time to devote to going back and forth to the dentist, but we don't). But DCQH did all of this and more: exams, x-rays, cleanings... plus treatments, a generous amount of time with Dr. Patel and staff discussing details, and the staff collaborated to provide multiple printed work-ups for possible future treatment or procedures to take home for consideration. For all of the wonderful qualities that DCQH exhibited, we hope not to need to find another dental practice any time soon. Thank you, Dr. Patel and staff, for making what is usually a 'chore appointment' a comfortable and convenient experience from start to finish.

Stay away!!! My husband needs his records because he needs a work up for a heart transplant and is…read morein ICU!!! They refused to release his dental records to him!! They called him on his cell and told him that he needed to make an appointment to come see them and then and only then would they release his own medical records to him!!!!! What is wrong with people

I'm a huge believer in giving credit when it's due. If you're looking for a dentist office that…read morecares about you, you've found your home. Everyone is professional and all doctors have a gentle touch. Treatment plans and billing are thoroughly explained. No complaints!

Dr Kasey and the rest of the staff are AMAZING! When I first came in I hadn't been to a dentist…read moresince before Covid and my teeth were a mess. I barely left the house because I felt like my smile scared the neighbors and when I had to talk to people I always covered my mouth. Dr Kasey and team were compassionate, understanding, and so helpful. Every step of the treatment plan, including charges, was explained up front so there were no surprises. I was asked frequently during appointments if I needed anything, right down to a blanket and the remote for the ceiling-mounted tv. The staff here really treats you like family. After a smile makeover, I feel like a completely different person. My teeth are beautiful and I can finally feel comfortable talking to people again. Every step of the process was wonderful, I can't recommend this office highly enough. Thanks Dr Kasey and team!!

Pricey but you're going there because of that. Very pretty office that is super high tech. The…read moredental hygienist I had was very attentive and easy to talk to.

Practice must have been sold??? Don't know for sure. Called for an appointment to clean my teeth…read more Was told after all the paperwork X-rays and check of my teeth NO can't be done. They said I needed over $8000 worth of work before a cleaning could be done. Recently traveled to Illinois and went to see my old dentist. Not all of that work was necessary! My teeth were cleaned, fillings were taken care of. No caps were needed and my total bill was $650. Something like this happened to me 15 years ago in Bradenton Florida. My dentist sold the practice. After my first cleaning with the new dentist I was told I needed over $6000 worth of work. I was leaving the next day to visit family in Illinois and Saw my cousin who was a dentist. After they took their own x-rays and checked by two dentists, I did not need any work done other than getting my teeth cleaned. It's cheaper for me to fly and visit my cousin or a friend in Illinois then have dental work done in the Florida area!!

I have been going to Land O Lakes Dental since January 2023. The staff is friendly and Dr. Aljure…read moreis fantastic. I first went because I had an Abcess. My tooth was removed by another dentist and then I had Dr Aljure put in an implant. They also put braces on my teeth which were really bad. I have finally had the braces removed and am very happy with my new smile. Thank you to everyone at Land O Lakes Dental. Patty S.

I came in originally to check out some pain i was having in a molar. I was also in the need of…read moreorthodontics and was happy for the information i was receiving. My pain was resolved with a deep cleaning and have been receiving quality information about my dental hygiene. I needed to make the necessary changes to my daily routine and i am grateful for the way these ladies take care of me. Dr Estrada has a bilingual team (english/spanish) which makes me feel more comfortable.

Not your typical dentist office, this locations runs like a well oiled machine. Short wait times…read morealthough Dental Care and Hunters Green is a very busy practice. They are kind and considerate of each guests time and concerns. Highly recommend!

This is the experience of my family member and I am so upset because we as a family are all…read morepatients here and have experienced several mishaps and poor quality of care and horrible personal treatment and service........ I hope you all are able to take into consideration why I am choosing to leave this practice and strive to do better. I NEVER write reviews or send complaints; I usually just move on from situations but this time I felt I had to say something. I am so upset about my experience here. The office itself is beautiful and clean and some of the staff (front desk/some hygienists) are wonderful, however the rest, not so much. Multiple times I have been coerced into immediate procedures such as cavity fillings, sealings, wisdom teeth removals and fluoride. When I explained that I did not want to get fluoride due to it costing money, I was told to get it instead of getting my nails done next time. It is not that simple for some people. The hygienist doesn't know me personally and doesn't know my financial situation or if I even pay for my nails! Paying for the fluoride treatment could be the difference between eating or not eating some days because not everyone has money to blow, and fear mongering your clients and forcing them into procedures and processes they don't want is VERY off putting. Furthermore, Dr. Helen is extremely unempathetic, cold and does not care about the wellbeing of clients. The day my wisdom teeth were removed I was not only coerced to get them out but she was horrible. I explained that my father was dying in hospice care and I wasn't comfortable getting a procedure done that day and she kept pushing me and pushing me until I said yes. I explained that I had anxiety over the whole situation and did not like the laughing gas which may cause me anxiety and so I was crying. The hygienist who helped me that day was amazing and did everything in her power to try and keep me calm but as soon as Dr. Helen came in, she expressed how annoyed she was with the hygienist for helping me and how annoyed she was with me for being anxious and told me "figure it out you need to just calm down". I understand that my anxiety in the moment is no one's responsibility, however it wouldn't hurt to show a little compassion! When I expressed that I had issues with dental hygiene due to mental health issues and asked for advice on how to better my oral health she told me "well you can't do that you have to just take care of your teeth." Extremely unhelpful and cold! She could have easily taken 30 seconds to recommend products to me or help me with my oral health since she is a dentist after all. My most recent visit was horrendous. Again, the hygienist was coercing and filling me with fear to force me to get my cavities filled right then and there, get a tooth sealed AND get fluoride. Once I finally relented and said yes and we began the procedure, it went downhill from there. When they were cleaning my teeth, it hurt and my gum on my back right lower mouth was damaged and is STILL inflamed. While Dr. Helen was filling my cavities; she chipped a piece of the back of my upper right tooth! Thankfully it is on the back of my tooth so it is not visible but it's still ridiculous. I hope this review is shared with the staff and taken into consideration so you all can improve for future reference. This has been a horrible dental experience and I hope you guys can make a change to stop forcing clients into things that they do not want to do or cannot afford and that the doctor and some of the staff can begin showing compassion and empathy.

I've had so much dentist trauma and I am always nervous about going to a new place…read more They were so kind, explained everything and their process is so easy. They cared what my opinions were and didn't try to talk me into treatments I don't need. I'm so happy with the service here!

I hope my experience is not the norm, I had an awful experience at New Tampa family dental…read more The experience started with me scheduling a routine cleaning over the phone and the receptionist taking down my insurance information. Over the next week I received two additional calls from New Tampa family dental asking for my insurance information because they kept failing to enter it into the computer correctly. Then a few days before my appointment I received a health questionnaire that I had to complete through my cell phone. At first this seemed like a typical dental questionnaire about allergies and previous surgeries. However, I was required to enter my insurance information a fourth time, upload pictures of my driver's license, and answer roughly 50 to 100 questions about my health history. On the day of the appointment I was asked to arrive 15 minutes early since I was a new patient. I was informed after arriving that showing up 15 minutes early was not necessary since I had already completed the excessively long health questionnaire. I then proceeded to wait in the waiting room for 20 minutes before being called back. Once the cleaning began I was informed that I would need to complete mandatory extra services that were not covered by insurance. When I questioned why these extra services were mandatory I was never provided with an adequate explanation. I have never had a cavity and dental cleanings have always been run-of-the-mill for me. When I refused to accept the extra services New Tampa family dental refused to treat me. I ended up walking out of my appointment without completing my routine cleaning. A few weeks later I went to a different dentist in Wesley Chapel and was faced with none of these mandatory extra services and received compliments on my oral hygiene. New Tampa family dental was an outlier in every interaction I had with them, and they were not an outlier in a positive direction.