The staff is super friendly and the dentist is gentle as a dentist can be. I love the people here…read more but...they charge so much and then come back later and charge even more claiming insurance didn't cover it all even though I already paid a huge amount out of pocket. They will also recommend the most expensive work possible. Ask for cheaper options even when they say the prior is what has to be done. They aren't completely honest in that department.

Was charged $500 for a teeth cleaning. Seniors without insurance should also watch out for…read morerecommendations for unnecessary work particularly crowns, bridges etc.

My first experience I took myself and two young toddlers and it was hard, but we also had just…read moremoved from out of town, and it was a lot of change for us. My hygenist I think was Amanda and she was amazing, great with my kids. My second experience was amazing. My hygenist, skye, was so sweet, efficient and was amazing with my kids. Dr. Evans was very professional, honest and great with my kids. He understood that my kids needed to have a positive experience and he was so sweet with them. Skye did such a good job accommodating us and was able to get my little one to get her first x rays and my other's first teeth cleaning and walked them through it so beautifully! So happy with my experience!

Dentist talked to me for less than 2 minutes, they couldn't specifically tell me where my cavities…read morewere or the decay in my mouth. The employee who took my X-rays at the beginning was super nice and informative. The people working at the front desk were also super nice and attentive. The hygienist struggled to answer my questions, and overall I felt like a dollar sign rather than a person... I don't usually leave negative reviews but I unfortunately won't be returning.

I went to Plumb dental a bit back for the reason it advertised as a affordable solution for my…read moredental needs. My first visit was for some urgent care. I had some X-ray done on my teeth and it showed I had an abscessed tooth which I already knew. After numbing me up real good the so called dentist pulled the wrong tooth and was going to send me on my way. After communicating with him the mistake he was going to put me off for a couple of weeks. I was desperate and wasn't going for it so the so called dentist (Workman) agreed to pull the correct one (excruciating pain) so all was well except I guess the loss of a perfectly good tooth. (Sarcasm) So I figured they would make it right in the follow up visit. Well the follow up visit was just a consultation+ they wanted a $1000.00 retainer I guess you would call it. I still had in mind affordable/ not! Come to find out it was a $50,000 job they wanted to do. I told them that wasn't going to happen and they re- worked there figures and came up with $30,000. I was going to go ahead until I did some homework and found out they were way overcharging for what they were going to do. When I tried to back out they kept my $1000 and good tooth they pulled. I feel I should get a refund and the lose of a perfectly good tooth. I am considering legal action and would just hope they would do what is right and refund my $1000 + $500 or so for the lose of my good tooth and and the money they charged me for mistakenly pulling it. Warning! Don't trust your teeth or your pocket book with this so called affordable dental practice.

The service by the dentist was really good. But when I received my bill I saw I was charged the…read morefull amount and was told my insurance was out of network. My wife and son had gone to them a year before and they were in network. When I called to see what had happened I was told that they no longer accepted that insurance, but when I asked why I wasn't told that when I went in the response was "yeah we should have checked that. Sorry for the inconvenience." As I continued to try and see if there was something we could do due to the mistake on their end all I ever got in response was "sorry for the mistake." Very unhelpful and unprofessional.

Doctor Ellis really does care for his patient. I've been going to him for about two years and he's…read morea great doctor.

The entire team made what could have been a stressful visit feel easy and smooth. My teeth look and…read morefeel great, and I'm very happy with the results. If you're looking for a dentist who genuinely cares about their patients and provides top-quality care, I highly recommend this office!

I went to Dentist Hammond to look at my sore gums. In the open cubicle procedure room, where…read moreeveryone could hear he very loudly told me I needed to take better care of my teeth that I wasn't brushing properly or often enough and it was causing gingivitis. He was very vocal about delivering his opinion in an open area with other patients and made me feel terrible. All he did was refer me to a periodontist. I have since found out I have an autoimmune disease which causes inflammation and blisters of the gums. I would think a dentist would know the difference between a disease and gingivitis!! I have since found a caring dentist who knew exactly what was happening and I am being treated with respect and compassion.

I started going to Dr Hammond because I had an accident and needed to be seen as an emergency. I…read morewas so impressed with Dr Hammond's bedside manner. And he knows what he is doing. Now he is my regular dentist. Highly recommend him. His team is outstanding.

I have called this office for 2 weeks sometimes over 10 times a day and they never answered. I have…read moreleft 3 messages with no return call. I started recording my phone, which was on speaker to prove they never ever answer their phone and I've recorded leave messages and I've never received a call back. I have proof. Horrible business practices my husband prepaid for us both to have cleanings and check up. I can't even get anybody to answer to make an appointment so they have my money. What are they doing with it?

Dr. Swensen is the new Dentist here. I had a crown done on a broken tooth this past week and was…read moreimpressed with the kind, gentle, patient, and professional treatment I received. I highly recommend Sunset Dental.

New ownership, cannot remember female dentist/owner's name. Went in for a tooth extraction. post…read morecare instructions were not the same as the written ones provided. She makes you feel as though you are in an assembly line. She talks so fast and seems to get offended if a procedure is painful or you ask to have instructions repeated because you just had, what seemed like, major oral surgery. Worst experience in my life. Prior owner was so much more attentive, friendly and experienced.

I have called the office for an appt for 2 weeks sometimes over 10 times a day. I have left 3…read moremessages and never have received a return call. I have a filling that came out so really needed to see dr. My husband pre paid for us both to have cleanings etc so they have my money and I can't even get an appointment. Horrible business practice!

Quality and professional care! Courteous and professional office focused on patient care!read more

Fantastic experience, modern equipment, and great recommendations on how to maintain and improve…read moredental health.

I am new to the area and had to find a dentist to have a crown replaced. I have been back twice now…read moreand I must say that I am impressed with this place. The staff makes you feel comfortable. It is very difficult to find a trustworthy dentist and staff. I would recommend Dr Redd and his staff to anyone that is looking for a new dentist.

This was a tough review to write. The hygienist are very nice we even like the dentist. The front…read moredesk lady can sound grouchy I always got along with her however when my husband started questioning the bills she would get rude and snappy. We usually never questioned a bill. We would just pay it. Then we started looking at our insurance and some of the things we were getting charged for just did not make sense. They also did not add up to the bills that we were paying out-of-pocket to the office. The office doesn't send a breakdown of the fees and what they are charging for. It is just a total amount on a paper. We got charged for something when I looked back on it and the insurance denied it because it said that there was no previous history to why why they did the work they did? So wouldn't they then find a way to show that that work was needed instead of charging us out-of-pocket for it doesn't really make sense to me. It doesn't add up. If you are someone who has the time to check over every bill and every fee they're charging then that might be the right Dentist for you, but if you don't have the time to do those things I would steer clear.