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    Smiling Through Chaos

    3.0 (2 reviews)
    Open 8:00 am - 1:00 AM (Next day)

    Services - Smiling Through Chaos

    Wedding planning

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    Photo of Natalja M.
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    1 year ago

    Horrible event planner. The worst possible, non existent customer service, bad attitude and poor sanitation practices

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    Amanda H.

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    7 years ago

    I worked with Amanda , the best event planner in the world and very nice as well. Super organized and events go seamlessly.

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    The James Ward Mansion - Photo by REY PAUL WEDDINGS at www.reypaulweddings.com

    The James Ward Mansion

    (13 reviews)

    Extraordinary!!! The James Ward Mansion has CLASS!!…read moreWhen your at the James Ward Mansion you are the STAR! One event at a time. It's all about YOU! Your friends and family will never forget this experience with you!! Truly unreal!

    Beautiful Venue, Disappointing Experience While the James…read moreWard Mansion is undeniably a unique and beautiful venue, our overall experience was unfortunately disappointing. Leading up to our wedding, the owners were uncooperative and made the planning process more stressful than it needed to be. Since the venue claims that my concerns are unfounded and an anomaly of their 5-star reviews, here are the specific examples of our less-than-favorable experience: The week before our wedding, during our pre-event walkthrough, we discovered that the owners had made several cosmetic changes to the venue that were not communicated to us in advance. While we were notified of larger renovation changes, some major cosmetic changes were neglected--such as white-washing the exposed brick in the atrium area. This change, while likely done to expand the appeal of the venue, should have been communicated to a bride ahead of time and not discovered a week before the wedding. This lack of transparency was unsettling and frustrating. Adding to this frustration, the day before our wedding, the venue allowed us an hour to set up our chuppa for the ceremony. While my husband and his brothers were there, the owners stood with their arms crossed, watching them put together the chuppa, claiming my husband was damaging the floor (which was not true), asking for ID and proof of insurance, and generally exhibiting intimidating tactics. This added unnecessary tension during an already stressful time. The owners admittedly thought my husband was a vendor, but this does NOT justify nor dismiss their behavior and attempts to intimidate him. This behavior was unprofessional and left a negative impression on us and our families. During setup on the day of our wedding, our florist was placing flowers on the fountain in the atrium. My planner was called by the venue's coordinator and questioned about the flowers. However, at our pre-event walkthrough the week before, the venue had a representative present who knew that we planned to have flowers on the fountain and never mentioned that it wasn't a possibility. Lastly, the morning of the wedding, I paid extra to arrive early to use the bridal suite to get ready. The owners reside in the building next door and there is a hidden door between the two buildings. This access point leads to a catwalk directly outside the bridal suite. As we arrived and were getting ready with hair, makeup, and dressing, the owner came from his next-door residence right onto that catwalk outside the bridal suite. The owners were well aware that we rented the space that morning and should not have accessed the venue while my bridal party and I were in the bridal suite. After how they treated my husband the day before, it is easy to interpret this surprise visit as more intimidation by the owners. Most disappointing was the venue's response after the wedding. I asked my planner to arrange a time for me to directly discuss some of these issues. My planner was told that they refuse to address my concerns and feedback, claiming instead that my issues lie at the feet of her, my planner, and our caterer, and that their plethora of 5-star reviews speak for themselves. I, too, reached out directly to discuss these issues with the venue's coordinator and was met with the same resistance; my text message was ignored. This unprofessionalism and disregard for our concerns were extremely disappointing and added to our overall negative experience. Here is my response to their claims: My specific concerns are with the management of the venue and their treatment of us and our vendors. No venue should rest on their laurels of 5-star reviews and ignore a less-than-favorable experience by a customer.

    Details Made Simple

    Details Made Simple

    (17 reviews)

    I've been driving limousines for over 30 years. I have done thousands of weddings. I have seen…read moresome good wedding planners and I have seen some bad ones. This company is amazing. As soon as I see.Carla Friday I say thank God this wedding is gonna go smooth. She is amazing covers every detail very on point. Everybody's always happy. When I do weddings with her, everything goes so smooth. If you're looking not to worry and make sure everything goes right on your wedding day, this is the company you need. Carla Friday is amazing

    I'm not even sure where to start with my review. I was in a very desperate situation that turned…read moreout to be a blessing in disguise. I was married on 10/7/2023 and Details Made Simple (Carla) made sure it was the most beautiful, and least anxiety provoking day. I had previously booked a Day Of Coordinator in March 2023. This DOC promised me the world and more for my October 2023 wedding. We'll fast forward to August 2023 meeting with my venue, I was alone and freaking out. My DOC (not Carla) bailed on me for the venue meet, and made me feel like I was panicking for no reason with a timeline that will be formulated week before wedding. (Again not Carla) Thanks to my maid of honor coming through with an amazing recommendation, I was given Carlas's number after feeling defeated and upset with my previous DOC not supporting me or showing up for me when necessary. After 2 hour conversation with myself and my mom, I immediately felt at ease with Carla. My concerns were validated as "No way should a timeline be started 1 week before event". With many tears had during our initial conversation, that night I slept the best I had in all my wedding planning with Carla coming to my rescue and the rest is history. Details Made Simple is just that, Details Made Simple. From hiring (DMS) that August evening to my wedding on October 7, 2023, I was in The best hands Possible!!! We had a few phone calls in the weeks leading up to the wedding, and the month leading up to the wedding, myself and Carla were in contact regularly. She never hesitated to answer and email, a text or a phone call. I received updated timelines in my email on the regular, she contacted any vendors with whatever tasks were still not done, to her absolutely loving on my 3 year old niece on my wedding day, Carla was like having an extremely organized "family"member take charge and make sure myself, my husband and my bridal party had nothing to worry about on the wedding day. I can not speak highly enough about DMS services, professionalism and overall delivery of event planning. Carla, I am forever grateful to you! P.S. Carla was not available for my rehearsal at the church, but we had her team member Shadé. Also AMAZING. We were not an easy group and she got EVERYONE in place and running our ceremony as it was supposed to be. Thank you Shadé for being there for us!

    Knot Just Wedding Events LLC

    Knot Just Wedding Events LLC

    (1 review)

    I'm going to start this review saying I feel a little bad writing it because Michelle was nice…read more That's literally the only good thing I can say. If there were negative stars, I'd give her -16. I had hired Michelle for the day of coordinating for my wedding in which I had planned, scheduled everything for, made all the decorations.. the works. I had a list of things for her to do along with times and everything. I'm very particular. Days leading up to the wedding, she confirmed times and what not with my vendors that I had already confirmed with. But when they contacted me after she contacted them, things were a little crazy, vendors being confused on a few things that I had already discussed with them and we're good to go. Strike one. But I let it go. I figured it was just a hiccup in the wedding world. Fast forward to the rehearsal day/dinner. I paid an extra $200 for her to be there so when day of came, she wouldn't be lost. She sat me down to confirm everything, most things were already confirmed so I was a little annoyed that she took time away from my day to do this. Anyways, one question that popped up THE WHOLE TWO DAYS SHE WAS AROUND was- "when can I go home" what. The. Fuck. My day. Not yours. I'm paying/paid her so she needs to zip it n get to work. So after two or three mentions of her leaving, after being there for maybe an hour, I sent her home. My best lady and bridesmaids were confused when I did this, because then I had to run the rehearsal by myself. Thanks Michelle. I sent her home because she cared more about pumping for her baby and when she could go home over my needs in to which I had hired and again, paid for. Wedding day- she comes. I have papers n notes that she has for specific times. My mom is there to tell her where any and all decorations go. Once she is told to do something, it's realized she isn't doing any of it. My best lady yelled at her multiple times and told her that she should not be doing her job for her. And she's right. I didn't it my best lady, but I should have! I had hundreds of dollars worth of decor that didn't get set up, not to mention the hours of work and equipment I bought to out into it. Again she asks what goes where. Mind you, she asked me THE BRIDE my HUSBAND and multiple other people when she could leave. AT THE WEDDING! Are ya kidding me?? The last time I saw her was right when we were in line about to walk to the dance floor to be announced. Once again... this fucking girl asks us when she can f*****g leave again! This is about 5:10pm. I told her "when the donut wall gets set up between 7-730, you can go" THIS BISH GOES AND SETS UO THE WALL AND BOUNCES! ya f*****g kidding me?! She set out my f****g dessert table before dinner. So. F******g pissed. I'm writing this because I want to save anyone who cares about their wedding day to look elsewhere. I guess I should have known better when I went to her office and it was a limousine garage office inside a garage and there was a mess of clutter while sharing an office with her family at a table 1.5 feet away from us. Everything was perfect and wonderful except her and her services. So many people came up to me to tell me how terrible she was. Save yourself. If you care about your wedding, she's not the girl. Sorry Michelle. Wish you were better.

    Yaadein Events

    Yaadein Events

    (5 reviews)

    Don't use this decorator at all!…read more Highly unprofessional individual (Karan) and team. They forced a change of plans that the bride originally wanted by texting her constantly ON THE DAY OF THE WEDDING!!! When the bride (my sister) expressed that she would like to be able to make the decision, she was met with argumentative responses saying that they were going to go ahead and move all of the decor inside since it would be raining for sure the next day - keep in mind that at this point it was a 30% chance of rain happening, so this was very premature. Karan was constantly texting her all day trying to force my sister's hand in the decision and because of this, she could not fully enjoy herself the first day of the wedding. He continued to lie about timings that their staff needed to complete set up by and they did not even take down and remove the decor from day 1... the wedding guests helped to take all that down. Ultimately, Karan ended up saying that he would not be coming the next day for decorations at 2AM the night before.... This left my sister without a decorator for her second day with less than 12 hours notice!!! Luckily the DJ from day one came through with a last minute decor vendor (Dharma Events) that was able to take the original design and produce a mandap that was even better than the bride could ever imagine at almost half the cost of the original designs. I would highly recommend going with them instead of having to deal with this unruly and unprofessional vendor.

    At first, I didnt think I needed help with wedding planning or execution, but as the date…read moreapproached, I was getting more and more stressed. I soon realized that pandemic or not, I couldn't achieve all the elements I wanted without professionals by my side! We hired Yaadein Events as day-of coordinators and it was one of the best decisions we made. Because of their hard work, attention, and constant care, I was able to be a bride, enjoy the day, and worry less. The venue walk-through and schedule review was super helpful. I will also never forget how CALM they were on the day of. You can tell they live and breathe weddings. Yaadein is top notch!

    Peony Events - Dance floor

    Peony Events

    (11 reviews)

    When we started planning our wedding, we had a clear vision. We knew we had the ability to handle…read moremany details ourselves. Still, we made the decision to bring in an expert to elevate our ideas and bring them to life the right way. After attending a wedding expo, we felt overwhelmed. We interviewed several planners. From our first meeting, Stacey removed every fear we had. She listened carefully. She understood our vision. She gave us structure, direction, and confidence from day one. For a full year, Stacey and her team guided us through every step. She managed everything. From our stationery to the napkins. From the overall theme to the décor with the florist. She coordinated vendors, negotiated contracts, and kept every moving part aligned. Everything was handled in a timely fashion. Nothing was rushed. Nothing was late. Every detail landed exactly when it needed to. She saved us money. She saved us time. She eliminated stress. I am someone who likes control. It was hard for me to hand the reins over to someone else. But it was extremely liberating to watch an experienced professional take charge. I stopped worrying about logistics. I started enjoying the process. That shift changed everything for us. Our wedding was one week after Christmas. While most people were still in holiday mode, Stacey was in constant communication with vendors. She stayed ahead of issues we did not even know existed. She protected the timeline and kept everything moving. During wedding week, Stacey and her team went above and beyond. They showed up early. They followed through. They anticipated needs before anyone had to ask. On the wedding day, everything ran like a Swiss watch. The timing was precise. The transitions were seamless. We were able to stay present and enjoy every moment because Stacey was executing behind the scenes. We feel blessed to have had Stacey guide us through this journey. She became more than our planner. She became a true friend, and she will remain one. If you are feeling overwhelmed like we once did, trust Stacey. She has the experience, the network, and the leadership to deliver at the highest level. We wish Stacey and her team nothing but continued success. Love, Melissa & Duff

    Stacey Sainato from Peony Events helped plan the most magical weekend for my daughter's wedding!…read moreStacey's attention to detail, professionalism, patience and taste can't be matched. From the welcome dinner, to the wedding day to the farewell brunch, everything was so seamless and perfect! I actually think she's a mind reader! The wedding was an absolute dream! Stacey truly sinks her heart and soul into everything she does and cares deeply about her clients. I can't wait to plan other happy occasions with her, she's PHENOMENAL!!!

    My Bellissima

    My Bellissima

    (2 reviews)

    What a great team to work with! I photographed 2 weddings these ladies planned and they are…read moremarvelous! Detailed, creative, fun, outgoing and punctual are just a few words that pop into my mind when I think of them! Hope to do business with you again soon!!! ~Jillian Spencer

    I had stumbled across My Bellissima's website one afternoon while I was looking at bridal stuff on…read morethe internet, before I was even engaged. I bookmarked their site and knew the minute I was engaged I would be contacting them. Months later I was finally engaged and My Bellissima was my next phone call. When I met Kara and Laura, I was just in awe of them. They are the ying and the yang of each other. They can finish each other's sentences and they made me feel very comfortable. I was sitting in their office screaming inside saying OMG they are perfect for the job!!! It was a match made in bridal heaven. I am a very controlling person and I was afraid to let someone else take the reins but with them I knew it was all going to be fabulous and extraordinary. I trusted them immediately with it all. The service they offer is top notch and we got exactly what we paid for and more. My Husband was just as involved in the planning process as I was and he could not thank them enough for all they did. We followed all their instructions about when we needed things accomplished and it was a breeze. They were there with us every step of the way. I had the most wonderful, unstressful year of planning a wedding. I think back now and know I could not have done this without them. They kept us on our wedding budget by moving our numbers around so we could have every single thing on our wedding wish list. They have the best connections in the wedding industry and they hooked us up with some amazing, outta this world vendors that understood our style. My Bellissima's attention to detail from the stationary (save the dates, wedding invitations, day of stationary), welcome boxes, favors, centerpieces and table linens to our amazing cake was executed beautifully with extra details I didn't even know could exist. It told our story and that is the best thing about these two Ladies.. they tell your story. Each and every wedding they do is special and one of a kind. That's the service you will be getting when you hire My Bellissima. Our wedding day was beyond amazing - beyond fantastic. We walked into our ballroom and it said it all. I was literally in tears. I could not believe what I was seeing was our wedding. They had accomplished exactly what we wanted, that WOW wedding from the purple tones, glam and romantic, over the top with fireworks (literally) and of course, BLING. Words can never express how wonderful and amazing these gals are but hire them and you will be one happy bride. 5 stars is not enough for them. I would give them the whole universe! Love, Linda & Nick!

    Smiling Through Chaos - wedding_planning - Updated August 2026

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