Gloria was helpful in getting my debit card and copies of my bank accounts. She was able to get…read moreassist me in a quick manner.

Been with this bank for over 23 years had two checking accounts one with my husband and a personal…read morechecking account. My husband had passed away in May of this year and this bank has made it so hard for me to pay my bills online. We had a joint account they stopped me from using Bill pay Because he was the one who setup bill pay with his login. I as the joint account holder cant access any information including our bills. luckily I had payed a couple of bills from my login. otherwise I wouldn't have had those. They inform me it's because of security reason. He is no longer with me. I was able to see before everything that went in and out of are account. now only things that I've use my debit card for that account. There is no reason I should have to go up the main branch and even see if I can get a bill that was already added to (MY ACCOUNT) on my account. literally No one that has lost their spouse should have to worry about having to pay their bills on top of dealing with losing the love of their life. NO One !!!!! They really need to consider their customer and what they are all really going through. He wasn't a friend he wasn't a boyfriend. He was and will always be my Husband. Sturgis Bank and Trust care and consider your Customers especially those that have been with you for so long.

I bought a 2005 Ford Escape from Anrew and when I had it looked over by my mechanic, they showed me…read morethese photos and said it was not safe to drive. I went to pick it up from the shop, and it had to hammer on the solenoid to get the car started, and then I couldn't get it out of park. Had to have the mechanic manipulate the mechanism on the shifter console. I tried reaching out to Andrew for help, a resolution for the next 11 days without a call back or response to my text messages. I drove to Sturgis to talk to Andrew and it was clear he had seen and heard my messages, but had no intentions of rectifying his blatant dishonesty. I would have no problem if this had been a mechanical issue, but this is NOT FIXABLE. I asked about a trade and he refused. Which tells me he didn't want it back. I would have given this zero stars if possible or negative. In my opinion, he's about as shady as they come. Yes I understand I was buying as is, at a used car lot, but shouldn't they be SAFE??? He asked me how long I expected it to last. Seriously? More than the hour or so it was on the road before I had to park it. All I can do is part it out at this point. NEVER WILL I RECOMMEND this business or Andrew Hamilton. He knows exactly what he's selling, as proven by the fact he won't return calls.

My son bought a car from here and within a few weeks it started to not shift. We took it to my…read moreBuick mechanic and he says the transmission is going out. This is within 2 to 3 weeks after purchasing!Then it started making weird noises and stalling. My son needed a dependable vehicle to transport his children safely and he trusted this dealer. I recommend never ever stopping and dealing with this guy and make sure you pass this message on. Now it is sitting in the yard totally unusable and possibly may need a whole new engine according to another mechanic. He wil not respond or answer calls or texts to my son. Do not go here unless you want to support someone who takes advantage of people's trust. Save yourself and stay away from this crook!