we've been using Snows for many years but this holiday weekend they out did themselves. we had…read morewater leaking from our CB laundry pipes in the basement. It was Sat nite-I called them. within an hour a service man arrived. he confirmed that it was a clogged sewer line out to our septic system. He called Rooter Ryan with whom they work. within the hour Ryan came and solved the problem. we couldn't have been more happy. I don't know what we would have done if their response hadn't been so prompt.

I had an oil boiler for heating and hot water replaced with a tankless propane system.. Snow's did…read morea great job, the employees were very helpful and polite. The install was excellent and they did a wonderful job removing the old equipment and cleaning up after.

Beautiful craftsmanship, great communication, on time and on budget. Extensive work- both interior…read moreand exterior - on our ranch in Harwich and we are very happy with the results.

Tony and his crew did a great job, working hard to get the job done before bad weather arrived. The…read morerecommendation from a neighbor, as well as the price quoted, led me to choose Tony. They put on a new roof, replaced a couple of skylights, and replaced siding shingles in two areas. They showed up when they said they would, and worked hard to finish the job. Very pleased with the quality and with the conscientious approach to getting it done.

Tony and his crew are fantastic! Prompt, attentive, and Tony stands by his word and work…read more I recommend him, (And have.) with no reservations.

Muto Construction is my go-to Contractor for large and small projects…read more Over the years they have done several additions and renovations for us. Their prices are very reasonable and their team satisfied all of our needs. Dillon and Lisa were responsible for the last small project (a clam bulkhead door). It is superior to the normal steel bulkhead doors and looks beautiful. It was scheduled and performed quickly with great skill and courtesy. Everything a homeowner could ask for.

Since 2022 I have used Muto on several different projects at two different homes (mine and my…read moremothers). I hired them knowing I would be overpaying but it was worth it to me to be able to expect professionalism. It is notoriously difficult to hire good contractors on the Outer Cape and with my own work going on I wanted to be able to rely on them in my absence. In my full time job on the west coast I project manage construction sites and have supervised more than 200 home renovations. I am taking my General Contractor-B test later this year. I am telling you these things so that you understand that I am not just some whiny homeowner; I work with contractors and handymen on a daily basis and I am well known and highly respected in my field. The treatment I have received from the unprofessional staff at Muto turned me into a raving lunatic sending all capital, bolded, highlighted emails as I tried to do something, ANYTHING, to get them to respond to me and fix the problem. Their communication is absolutely terrible on all aspects of their work. They did a roof for me in Wellfleet several years ago and failed to complete one portion; it took many, many emails and calls from me to finally get the unfinished portion that they just left with tar paper completed 9 months later. Then they did a partial roof at my mother's house in Truro, and when I called them to complete the second section of roof, they quoted me on a total roof replacement. It is reasonable to say that Dillon there quoting perhaps did not know they had just been hired about 18 months earlier, but what is NOT reasonable is that he couldn't look at the roof (since he was physically there) and be able to see half of it was brand new. I should have stopped hiring them at that point, but again I was hoping that a large general contractor firm would ultimately perform better than hiring small and sometimes unreliable individual contractors. I was wrong. Last summer I hired them to replace an exterior window, an exterior door, and build an outdoor shower. Their first installation of the exterior shower did not follow the plan at all and dangerously included a bathroom casement window (crank open) INSIDE the outdoor shower where naked people could hit their head, not to mention be viewed by anyone inside the bathroom. I was sorry to make them re-do it but I had to make them re-do the outdoor shower since the installation not only had no privacy, but was also dangerous. They were not happy about it but they did it. Again, that was not the original plan and their site supervisor should have been on top of it before the mistake ever happened. The final straw was this summer because the door they installed just last summer has a bent piston and is already corroding. I reached out to them more than a DOZEN times via email and telephone and was finally told to send a photo of the serial number on the door. I did that, and it has been months without a reply despite my repeated inquiries. They finally told me today that the very expensive Anderson door they THEY CHOSE is not suited for a coastal environment and I will just need to keep replacing it periodically. SO WHY DID THEY INSTALL IT IN A COASTAL ENVIRONMENT???? And why did they take months and months to respond? This is a general contractor firm. Employees should respond to emails within 1 business day, 2 at the most, even if all they say is that your message has been received and they will respond as soon as possible They don't even do that; they just ghost you like a teenager if something is wrong. I can't say enough bad things about Muto and I wish I had not given them over $30,000 of my money the past few years.

Martin's Septic Pumping Service was A+ end to end. Sue was responsive with an appointment and the…read morepreliminary details. Gary took the guess work out of the septic equation. He found the tank and finished the job plus took the time to update me on the results. Honest, hardworking folks. Thank you!

We had to raze our house on the beach, a delicate and heartbreaking time. John Martin was…read moreprofessional and patient, took our beloved home down with dignity without disturbing the fragile environment. He planned and staged the job well, listened to all parties (critical with the environmental folks involved), worked hard, always with a smile and fair. His crew followed his lead. What more could you ask?

I needed a locking door knob replaced on a semi urgent basis. I called on the advice of another…read morelocksmith in the area who was unavailable but recommended Jon Fuller Locksmith. A human handled the call and kindly accommodated the situation. The next morning the job was done perfectly and with kindness. I received a quote in advance of the visit, no surprises whatsoever. I am very grateful for the work done and although I hope for no additional emergencies, I would not hesitate to call and schedule again for any locksmith needs. Worth every penny for piece of mind, which is super valuable in these times.

We called their office in the morning because we couldn't open the door to our basement even…read morethough the key turned in the lock. The communication was great and our lock was repaired by the end of the day . We highly recommend their company!

A utility pole owned by us and located on our Cape Cod property was broken during a windstorm in…read moreJuly 2021. The pole supplies power and other utilities to 3 of our adjacent properties. A large pine tree was severed in the windstorm and toppled onto the pole during the storm, causing the pole to break and bringing the wires down onto the ground, interrupting power, telephone, and internet/TV service to all 3 properties. Upon my call to them, Eversource did go to the site and cleared a path to the pole, but they advised that the pole was our responsibility. By now it was Friday evening and I was 100 miles away. Finding a utility pole contractor on Cape Cod on a Friday night seemed daunting. I began Googling and identified 3 contractors including Farrell. Tim Farrel answered the call immediately, and after a short description of the problem he advised that he would have a crew there the next morning. I hired him on the spot. Oscar Farrell had his crew, including 2 bucket trucks, on site before 9am Saturday morning. After assessing the situation, they removed the old pole, installed the new pole, and rehung the electric wires, including making temporary repairs to the service drop of one of the houses, restoring power to all 3 homes by 6:30pm. Internet, cable TV, and phone service was restored the next day by Comcast and Verizon. A firm quote was not requested due to the urgency, and while the cost for the work was somewhat more than what was initially discussed over the phone (without either of us seeing the damage), I felt that the cost was fair considering the complexity of feeding 3 homes in a wooded and storm damaged scene. Farrell's responsiveness, timeliness, and good work restoring power to our tenants was outstanding. Farrell did all the coordination with Eversource and our tenants, since I could not be there. The work was done quickly and efficiently without needing any of my involvement. I'm very impressed and I highly recommend Farrell Electric for utility electric work.

I cannot tell you the number of times Mark Farrell and his crew came to our rescue. We have 3 homes…read morein Piney Point and he has always done our electrical work . I am a personal asst to this owner and I am so fortinate to work with such a professional team. Again my basement got flooded and Mark Farrell came to the rescue. No words will ever express my gratitude. Being new in this town he is my go to guy for referrals. His reputation speaks for itself and he is so highly respected.. thank you again for all your great work and just for always being there to help out.. Diana Skidmore Personal Asst to Gerald Rosen

We recently had an "old school" original 1970's Cape Cod kitchen fully remodeled including adding a…read moreslider. Richard did a great job from planning and design (shout out to Hanna on this), to demo, to install, to finish work. Richard was on time, reliable, and not your typical Cape contractor. Super clean at all times and was able to work with us on various hiccups/unexpected stuff along the way. He explained options and the pros and cons of each possible choice. He never upcharged us (unless we asked for something) and was exactly on budget. Very happy with his work and would definitely recommend. We will likely call on him again for our next project.

Hanna and Richard are phenomenal. They are so professional and helpful from start to finish with a…read moreproject. We redid a bathroom with them and they were amazing every step of the way. Helped us with making tough decisions and had great advice as well. We loved the results so much that they are now working on another project! Communication was beyond what I had hoped and I felt informed about everything.