Excellent service thanks for the helpful on our case . We can now enjoy our retirement with this debt relief . 100%recommend. Great staff thanks Jenny and attorney ted smith read more

Excellent services. Thanks field the help on the debt relief. Attorney Ted Smith thanks again

fast , efficient, excellent service thanks for the help on my debt relief , organized and communicated with me every step of the way

Yes, thank you for the help. The process was quick and easy. I recommend this lawyer and his team.

Highly recommend Ted smith he help me with my chapter 13. Thanks to him and his professional team for all the help

DO NOT USE THIS SO CALLED LAW FIRM FOR ANYTHING. ALL THEY WANT IS YOUR MONEY AND THEN YOU WON'T HEAR FROM THEM. I unfortunately had to file bankruptcy due to Covid-19 and being unemployed. I contacted them and they said they could handle the case very simply, but I needed to get $250.00 with papers immediately. The problem is they didn't tell me they actually needed the whole amount to file the case and after emailing, texting, calling multiple times they never responded. So I fired them and lost my $250.00 of which I asked for a refund and they still haven't replied after multiple messages. This process started in late March and today is June 9th. I didn't know lawyers could scam people so bad. They didn't even do any work and charged me $250. SO BE WARNED! TOTAL SCAME OPERATION AND NOT TO BE TRUSTED AND GIVE YOU FALSE INFORMATION ABOUT FILING. read more

I would never use them again. I hired them for a rather simple debt negotiation and they couldn't have been ruder. I would call for updates and never get a call back. It took almost a year. I have have been in the Customer Service business for 25 years and if I treated customers the way they treat clients I would be out of a job faster then your head can spin. Lawyer's have an ethical duty to respond to their clients promptly. If a lawyer doesn't have time to deal with a case, then don't take the case. I am the the type of person who others always seek out for recommendations and because this law firm treated me so poorly they have cost themselves a lot of money of future clients. Free advice to anyone in the service industry. Providing good customer service for a minor issue can lead to possibly great returns in the future. read more

I hired Ted's law firm to handle an chapter 13 bankruptcy for myself and a chapter 7 for my daughter. I explained to him during my consultation that my issue was time sensitive...I needed to file immediately, and he agreed. I gathered all requested documentation and sent to him via email, only to have my communications ignored. For two weeks. I ended up hiring a different attorney and filed my chapter 13 immediately. I then requested that my deposit be transferred to my daughter's case. However the same thing happened for her...contacts to Ted and his assistant were ignored for nearly a year. Calls were never returned. Messages were ignored. Finally I emailed him that I would be contacting the attorney disciplinary board in my state regarding this matter. He then returned my call. Ted states that although I exclusively communicated via email and phone, he had been contacting me via snail mail. Needless to say, I never at any point received physical mail from him or his office. I requested that my funds be refunded. Ted refused. He lied and stated that he had already filed my daughter's bankruptcy. I pointed out that it was impossible for him to have filed anything without a credit report, signature or any personal information from my daughter. At this point he refused all contact. My deposits totally $550 are gone. I would say...be careful who you choose to do business with. Everyone is not trustworthy, no matter how they present themselves. It is very unfortunate that this attorney took advantage of a very stressful situation. read more

I had a relatively positive experience with Smith Ortiz P.C. They were able to walk me through the process and get things done. They kept me updated and was available to answer my questions. The only time there was a delay was due to my attorney being in court on that day. Other than that I would definitely recommend their services to a friend. read more

Incompetent and untrustworthy law firm. They collected the money and made minimum effort to file necessary documents, often filing few days before court appointed deadlines. They did not help me with follow up questions by ignoring my emails. I had to file one of the critical documents myself as none of the 3 people cared to respond in timely matter to my email flagged in subject field as Urgent. They frequently do not respond to emails, ignore email questions. Jennifer does not answer calls and later in emails lies that she called me. I lost all the trust in them when they stated to lie about calls being made and events that are were not true. They do not communicate clearly. Jennifer informed me of SS document needed few hours before the meeting. If I left home early without it critical meeting would've been postponed or canceled. The entire process also took very long time. Ted Smith the lawyer I hired made false and misleading statements to me. He also just seat threw the whole trustee meeting without saying anything. He also refused to meet with me to prepare me for this meeting while trustee grilled me with unknown questions to me. Awful process and terrible people to deal with. Critical documents are more often than not sent few days before court appointed DEADLINES! (60 days). With no prior notification to me that those documents are coming leaving me scrambling to meet those deadlines due to their incompetency. Such a cruel practice of theirs has created a lot of emotional distress and few sleepless nights. Furthermore Raquel attempted to have me sign bankruptcy petition that I had bankruptcy filed within last year. I confronted her about it. No response. Jennifer, the paralegal (I think) communicates with 4 letter words with no elaboration on the meaning leaving me wondering what she is trying to say. It took 5-6 emails and get attorney involved as she couldn't elaborate or/and wouldn't help me! Horrible communication! Awful and Cruel process! Terrible people to deal with! I would NOT do business with this law firm EVER again. Lesson learned for myself, pay LITTLE bit more. You get A LOT MORE! Peace of mind is more important than few hundred $. read more

I retained Smith Ortiz, to handle a number of varying legal matters for me all of which were handled diligently and competently. The fees were more then reasonable and the staff were friendly and helpful. The office was also open on Saturdays which was very helpful since my work schedule makes it very difficult to make weekday appointments. I would definitely recommend them. read more

If I could give more than 5 stars I would. I worked with the secretary Jennifer who was very helpful and then by Attorney Ted Smith and I explained to him the situation I was in and he gave me my options. I had such a positive experience. I was very stressed out by my debts but this firm put me mind at ease and I was finally able to sleep at night. I will definitely refer them to family and friends. read more

For such a stressful time in my Ted and Jennifer made it smooth. Thank you for everything!

This is the most unprofessional law firm I have ever encountered. I'm not the kind of guy to sit down to type a letter. but I'm DISGUSTED about my treatment at Smith Ortiz, P.C. not only do I plane to file an official complaint with Illinois bar assoc. (or whoever else I can) but I plan to also post my email, text (both incoming and out going) to show my truth. in case anyone doubts my treatment. as I am still waiting on a call from Mr. Smith or Ms. Ortize about money deducted from my deposit after my request for a full refund (BECAUSE OF UNETHICAL PRACTICIES) was agreed on but when I picked up my money it was short. These statements are true based on my personal experience as a previous client. MORE TO COME SOON. read more