Great service in the photo/copy department. I think the young ladies name is Tamara…read more My wife and I needed some baby shower invitations printed, after spending 3 very frustrating hours at home trying to print them correctly. Put the invitation on a flash drive and Tamara had us out the door in about 30 minutes! They turned out beautifully and she trimmed and cut each one for us to fit into an A7 sized envelope.

This OD is very close to me. Since I started working remote, I would usually buy from this store…read morefor all my office needs. I placed an order online and was able to pick it up in 20 minutes. When I made it to the store, it was ready. I didn't know where to go to pick it up, but then I saw where the orders were. I picked it up and was right back out the door. All of my items were there grouped together. I will be back for my future office needs.

For the SECOND TIME I tried to use this Staples on Devine Street only to be met with the most…read moreunprofessional and rude staff member - Michael! For a service that was supposed to be same day, I again did not receive a call nor was my product done and then was told it would be the next day Because he had other orders ahead of mine! Now things happen, BUT this is not my first time! The last time I ordered business cards that I NEVER GOT nor was a refund given. I tried to give it another shot but this is ridiculous. I ask to speak to a manager, only for me to be put on hold for 10minutes. Then to call back and ask for the manager directly only to have NO ONE in the store to answer the phone! This place is horrible and while Staples use to be my go to office supply store, NEVER AGAIN!! Go to OFFICE DEPOT, thank me later!

I came in to order a notary stamp and embosser. This was a mistake. I was helped by Zanga, the…read moreGENERAL MANAGER. Yes, that's right. He said we should start with the embosser. It had several different sizes available. When I asked what the standard size was, he said that it was 1 5/8" embosser. This is false. My friend said he would check to be sure and went to look at the notary seals and discovered that 2" is the size we need. During this time, Zanga left the desk and didn't return for at least 15 minutes, leaving us alone. When he finally returned, he said that I had to fill out the template on the computer, because he might make a mistake. I started playing with it and eventually figured out, with the help of a state website, what it was supposed to look like. You would have thought this was the first notary stamp they had ever made. When we tried to move forward with the order, the computer kept putting up a window saying we need to "fix it", but not stating any reason. He said that the size of the text wasn't in proportion or didn't match or wasn't uniform; something to that effect. He said that there was no way to continue with the order. He asked us to return after five, when someone else would be working. Although Zanga was friendly, it can't make up for the bewildering level of incompetence he displayed. If I knew how to design and order embossers, I wouldn't need to come to Staples. I am very disappointed and Office Depot is run by the same people, so I will just have to go online.

I sent a file to be printed and received the email that it was ready upon arrival I learned it was…read morenot ready as a matter of fact it hadn't even made it to the store. The gentleman working the print shop was a gem! He could see I was frustrated as I spend my entire day shopping and planned it around the pick up time. The gentleman (I wish I remembered his name) helped me upload the files from my phone and printed them right away! He also helped me find the appropriate cardboard and exact knife to finish the project. Thank you for great customer service'

I am taken aback by the rudeness of the employee at the copy desk!!! Her attitude is very…read moredismissive and shocking!!! Also, how does a copy center not make copies?!!! Office Depot here I go!!!!

Highly Recommend! Professional, Knowledgeable, and Trustworthy! DPI has always gone above and…read morebeyond for Columbia Business Listings. Jim and his team exemplify the epitome of customer service! They find solutions fast. Quickly respond to toner needs and show up within 2 or 3 hours for any of my service calls! 5 stars!!

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